Wellvare Reviews 

34
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I ordered some supplements from this company and wanted to cancel my membership subscription. I could not find my order ID number so emailed the customer support team. Within minutes I received the re... See more

Company replied

Rated 4 out of 5 stars

Had my capsules the next day after a query about delivery. The only issue I have is the packets the capsules are in are not the same as the advertised Wellvare ones and the capsules seem to be a lot s... See more

Company replied

Rated 1 out of 5 stars

I receive a few packets of Ancient Garlic Extract but they did now have the name Wellvare or any contact details. Highly suspicious maybe reject goods? I did not agree to a subscription or any repea... See more

Company replied

Rated 1 out of 5 stars

This company is clearly bogus . They did not send an order confirmation, no order no, what arrived is not what was expected and it seems they have debited my account x 2 for this order. I have email... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Wellvare creates natural daily supplements designed to support a healthy heart and circulation. Our formulas use well-researched ingredients from nature that support heart health, energy and overall wellbeing. Every product is made for everyday use, with clear dosing, clean sourcing and consistent quality you can trust. Wellvare gives you a simple daily routine that fits your life and helps you feel your best, today and for years to come.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

34 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

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2.7

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(34)

32 reviews in the last 12 months

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Rated 4 out of 5 stars

Rei was very helpful and efficient in…

Rei was very helpful and efficient in handling my payment complaint and provided me with a satisfactory response in a timely manner.

October 14, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

Thank you for taking the time to leave this review. We’re glad your payment question was sorted quickly and to your satisfaction. We’ll pass your kind words on to Rei.

If you ever need anything else, just email us at [support@wellvare.co].

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

Crooks. Avoid at all costs

Crooks. Don't go anywhere near them. They tried to charge me for a subscription without permission and would not cancel my order. Then they said I had to pay to return to the USA despite advertising as uk company.
If you want to be ripped off this is the company for you. Otherwise avoid them like the plague.

October 9, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

We’re sorry. You should never feel charged for something you didn’t agree to, and you should never have to fight to cancel. Being asked to post a return to the USA when you ordered from what you saw as a UK shop is also not fair, and we understand why that felt like a trap.

Please email us at [support@wellvare.co] with the name and email address on your order. We’ll cancel your plan straight away so there are no further charges. We’ll also sort out your order and refund without you having to send anything abroad.

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

Disgusting company

Disgusting company, dont buy off them, they have robbed me of another £27.99 when I had told them to cancel everything. They promised they had. They promised to refund my money, ive not seen a penny, they should be shut down.

October 10, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

We’re truly sorry. You asked us to cancel, we told you it was done, and you were still charged £27.99. Then the refund we promised didn’t arrive. You have every right to be angry, and that’s completely on us.

Please email us at [support@wellvare.co] with the name and email address on your order. We’ll make sure your plan is fully cancelled so nothing else is charged. We’ll also refund the £27.99 and send you confirmation the same day, so you can see it’s been done.

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

Part 2 of the first review "wellvare…

Part 2 of the first review "wellvare has scammed me for 3 packets of aged garlic"
I feel really incensed and never again I will be ordering anything from wellvare another company name is MD Brand group LLC
I am extremely stressed by this constant chasing of my refunds of £54.95 via multiple emails to someone called Rei despite the fact I informed Rei about a medical emergency I had and I had to attend the local A and E for medical attention and I am an old age pensioner of 74 years old I had to cancel my holiday to Mauritius too
Until now no refunds were put in my account despite reassurance from Rei looking into it deeply and kept promising that within 10 days the refund will be in my account
But it never materialised no refunds in my account then I know I have been scammed or conned for my money
The refunds were supposed to come in 2 installments of £8.20 and £43.75 minus the shipping cost but again nothing happened after the 10 days period then I know this Rei is a con man stealing customer money
I kept emailing Rei over a month about the refund but kept promising this and that but nothing happened
For the past 2 weeks at the end of September until now he has blanked me completely and there has been no response from Rei so I am pretty disgusted and very angry about the way I was treated I was at the end of my tether
So I feel helpless and I sought outside help from my bank and citizens advice bureau consumer issues to sort this whole mess ruining my life
To make matters worst I checked my bank account yesterday 8.9.2026 and noticed to my HORROR WELLlVARE is trying to take another £54.95 from my account I just can't believe this they have got the cheek to do this to an old pensioner without any care or sympathy to me how dare they do this?
My account says -54.95 pending to be taken by WELLVARE
I panicked and phoned my bank security who said it was too late to stop the payment
Yes they have taken my money again of £54.95 for the second time
I feel worse as I have not re ordered any more aged garlic and the company has even emailed me the re order with the order number of #4977 and money will be taken from my account
I sent them 2 more emails stating I have not ordered the garlic and why you are shipping me the product again I don't want it.can you take my name off your list please don't send me anymore as I don't want them my bank account is blocked
When I checked my mobile banking this morning 10.10.26 wellvare has refunded me
the 54.95 which they took from my account I guess due to the 2 negative emails I sent them
To my great surprise today 10.10.26 I noticed that wellvare has refunded my initial refund of 54.95 which I have been chasing it from day 1 for well over 6 weeks when I informed them they have sent me the wrong product that is aged garlic without the COQ10 ubiquinol I must say I have sent them another email asking for my initial refund and it was taking too long despite the fact they said it will be in my account within 10days which they have never honoured their promise
I feel now extremely vindicated after so much work and perseverance writing emails twice and sometimes 3 times a week to keep stating that I would like my refunds please so they got the message now and they responded amazingly quick in 1 day
I ask why wellvare has not done this earlier on so there was no need to write this article in the first place
.
This is the most nastiest and most stress inducing experience I had with this wellvare company based in Cheyenne Wyoming USA
The plain garlic packets were posted in London
A lesson for all potential customers I don't want you to go and suffer the same nastiest and disgusting treatment I went through to try to get the refund
Thank you all

Add on 19.10.2026
Wellvare has replied to me stating they are deeply sorry to summarise the
anguish I went through.
So far there is no goodwill gesture from wellvare
I am surprised today 20.10.26 to learn that one of the above refunds on 10.10.2026 came from my own bank and the other refund on the same day came from wellvare so I was only allowed to keep one refund of 54.95 as the other refund will be taken away by the bank
So I am really disappointed that wellvare still owes me the initial refund of £54.95 when I first bought the aged garlic online on the 27th of August
I am really gutted now
The wellvare crisis is not over yet
22.10.2026
I have received another parcel from wellvare today I have already informed them not to send me anymore aged garlic and to take my name off the shipping list but nobody listened
Besides the person called Rebecca wellvare customer care has also said my plan has been cancelled and my name has been removed from all future delivery and charge but wellvare has still sent me another delivery which I HAVE NEVER ORDERED what a mess ?

October 9, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

We’re deeply sorry. You had to chase us for over six weeks for a refund we promised within 10 days, and then you were charged for an order you never placed. On top of that, you first received the wrong product. Nobody should have to go through that, especially at a time when you were already dealing with so much. We let you down at every step.

We’re glad both refunds of £54.95 have now reached your account. We’ve also made sure your plan is fully cancelled and you’ve been removed from all future deliveries and charges. Nothing else will be taken from your account.

If anything is still not right, or you’d like written confirmation of the cancellation, please email us at [support@wellvare.co]. We’ll reply personally within one working day.

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

Dreadful experience

Dreadful experience
“Their” Order numbers not recognised on their system
No confirmation of shipment weeks later
Save yourself the hassle of cancelling and “trying” to get your money back
never order in the first place !

October 1, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

We’re really sorry about this. Being told your order number isn’t recognised, with no shipping update weeks later, is not the experience we want for anyone.

We think we know what happened. Your order has two reference numbers: the one in your confirmation email and a separate internal order ID. Our system sometimes only finds it by the second one. That’s our fault for not making it clear, and we’re fixing it.

Please email us at [support@wellvare.co] with the name and email address you ordered with. We’ll find your order straight away and tell you exactly where it is. If you’d rather cancel, we’ll sort your refund for you. You won’t have to chase us.

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

One star is generous

One star is generous. I thought I'd ordered one consignment of aged garlic. Surprised then month later to receive another and been charged. Having read other reviews here not so surprised.
Bank didn't seem surprised. They had tricked me into subscription or something. Have asked on their website to cancel 3 times. No answer. What are Trading Standards doing if businesses like this are allowed to keep scamming people?

September 25, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

Hi there,

We’re very sorry. You should never be surprised by a second delivery or charge, and three cancellation requests should never go unanswered. That’s on us.

Your order was set up as a monthly delivery plan. We know this wasn’t clear enough for you, and we’re reviewing how we explain it at checkout.

Please email us at [support@wellvare.co] with the name and email address on your order. We’ll cancel your plan right away so there are no further charges, and we’ll look at the second payment with you. Every order has our 90-day money-back guarantee, so we can make this right.

Rebecca, Wellvare Customer Care

Rated 1 out of 5 stars

Nothing arrived after ordering from…

Nothing arrived after ordering from this company. I did manage to establish an email correspondence and received a refund but only for a proportion of what I had spent, about half.
Do not order from this company, definitely a scam.

September 21, 2026
Unprompted review
Wellvare logo

Reply from Wellvare

We’re sorry to hear about your experience. We looked into your order and found that the parcel was returned to sender after several unsuccessful delivery attempts.

We handle a large number of orders and unfortunately can’t personally track every parcel throughout its entire journey, but when a delivery issue is brought to our attention, we do our best to investigate and resolve it.

We’d also like to reassure you that Wellvare is a genuine business and certainly not a scam. In your case, we were in contact with you and processed a refund once the parcel was returned to sender.

We’re sorry the delivery experience left you feeling this way, and we appreciate you sharing your feedback.

Wellvare Support

Rated 1 out of 5 stars

I ordered a one off purchase of 3…

I ordered a one off purchase of 3 months supply of Aged Garlic for £54.95 and have just found that they have taken a second payment for the same amount. This is looking like a scam now. I am a pensioner of 79 years and cannot afford to lose this much money. They seem very hard to contact which also worries me.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

I was led to this company after reading…

I was led to this company after reading an article on Facebook about a natural health supplement that can lower blood pressure aka aged garlic with sac. I clicked on a link to the Wellvare website and purchased a month supply of their product. It said it was going to be shipped from their UK warehouse but was then actually shipped from China. It took two weeks for the package to arrive. I tried to email Wellvare to explain that they had broken UK trading policies by misrepresentation of where the goods were being shipped from and that I’d like a refund and to return the item if possible. I have received no reply. I reported Wellvare to my bank as a scam company and I tried to dispute the payment but so far my bank haven’t agreed to do it and I am in the middle of making a complaint. Google AI states that claiming to ship from the UK and then shipping from China is a breach of contract. Wellvare only set up their website 3 months ago. I think if their product was so genuine and helpful at lowering blood pressure then the UK would be marketing this health supplement. I don’t feel confident taking this medicine knowing it has come from China and not the UK as advertised. It’s lucky because I was going to buy 5 packs for £82 but ended up only ordering a month supply for £27.95 so could have lost more money. There is definitely something dodgy about this company. I think it’s a scam purchase. Why state you are shipping from a UK warehouse and then ship from China. That’s not right.

July 28, 2026
Unprompted review
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