Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store
  4. Office Equipment Supplier
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products and good communication…

Great products and good communication from the start of the process to the delivery.

May 15, 2026
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Reply from Wellworking

We're really pleased you had a positive experience ordering from Wellworking. Thank you for writing a review and for rating us five stars.

Rated 5 out of 5 stars

Highly Recommended

Clear communication regarding the delivery and very professional service from the two guys who delivered and insisted on setting up our table. Highly recommended!

May 18, 2026
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Reply from Wellworking

Thank you so much for the recommendation and your kind words about the Wellworking service. We're glad everything went smoothly for you. Thank you also for the five star rating.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, goods delivered on time and with a helpful attitude.

May 8, 2026
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Reply from Wellworking

That's lovely to hear! Thank you for taking the time to share about your positive experience of ordering from Wellworking. Thank you for the five star rating also.

Rated 5 out of 5 stars

Great experience and goods

Professional, quick and with great customer service. Unfortunately I had to return the chair I had bought because too big but it was with a heavy heart as it was great.

May 5, 2026
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Reply from Wellworking

Thank you very much for writing a review about the Wellworking service and for rating us five stars. If you need help finding a different chair just let us know and we'd be happy to help.

Rated 5 out of 5 stars

Absolutely delighted first time customer …

Absolutely delighted with my relived stool which is in as new condition at a fraction of the price. Speedy and personalised delivery. Highly recommended.

May 13, 2026
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Reply from Wellworking

Thank you so much for the recommendation and the five star rating. We're really pleased you're happy with your Re-Lived product and that everything went smoothly with the delivery.

Rated 2 out of 5 stars

The chair is faulty

The chair is faulty. It was reduced price because of missing paint at end of two pieces of dowling.

But actually the entire back is loose. When I lean back it's moving. I expect it will break in next week or so. For reference (in case wondering) I'm medium build around 80kg so notputting undue pressure on the chair.

I will potentially need to return it.

May 12, 2026
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Reply from Wellworking

We're sorry to hear there is a problem with the item you have ordered. Please contact us to arrange to return it. We offer free returns within 14 days of delivery.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast with good communication of when the chair would be delivered. The delivery was on time and they clearly know their stuff.

May 6, 2026
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Reply from Wellworking

Thank you very much for your kind comments about the Wellworking service. We're glad everything went smoothly with your order. Thank you for the five star rating also.

Rated 5 out of 5 stars

Smooth, good value

Very good price. Free and quick delivery. Everything felt smooth and I'm happy with the product! It's a vitra tip ton chair.
I ordered online.

April 30, 2026
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Reply from Wellworking

We're really pleased that everything went smoothly with your order from Wellworking. Thanks for writing a review and for rating us five stars.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly approach and courteous service from the delivery team!

April 30, 2026
Wellworking logo

Reply from Wellworking

That's great to hear! Thank you for the five star rating and for writing a positive review about the Wellworking service.

Rated 5 out of 5 stars

Herman Miller Verus TriFlex Back Jade Office Chair through Wellworking

Efficient, friendly service, thank you. Appreciated Wellworking reaching out over email to arrange delivery and accommodating my early-morning unavailability.

April 29, 2026
Wellworking logo

Reply from Wellworking

You're welcome, we were happy ro help. Thank you for taking the time to write a positive review about the Wellworking service and for rating us five stars.

Rated 5 out of 5 stars

Great comms

Great comms, timely delivery fantastic experience throughout!!!

April 28, 2026
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Reply from Wellworking

Thank you so much for sharing such positive comments about the Wellworking service. We really appreciate you taking the time to leave a review and for rating us five stars.

Rated 5 out of 5 stars

Excellent all round

Excellent communication, prompt delivery and so far a great product as described

April 27, 2026
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Reply from Wellworking

We're really pleased to hear everything has gone smoothly with your Welworking order. Thank you for rating us five stars and for leaving such kind comments.

Rated 5 out of 5 stars

Fantastic office chair

Fantastic office chair, the person that delivered it, gave very clear instructions on how to operate the various functions on the chair.

April 24, 2026
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Reply from Wellworking

We're really glad you like your chair and everything went smoothly with your delivery. Thank you for writing a review for Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Wonderful service

Wonderful service

April 24, 2026
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Reply from Wellworking

That's great to hear! Thanks for the five star rating and for taking the time to review Wellworking.

Rated 5 out of 5 stars

Great customer service

Great customer service. Laura and Tasha made this an amazing experience.

April 23, 2026
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Reply from Wellworking

We're really pleasaed to hear that and will pass on your comments to Laura and Tasha. Thank you for taking the time to write a review for Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Lovely team

Lovely team, great items, smooth and quick delivery! Great overall experience :)

April 15, 2026
Wellworking logo

Reply from Wellworking

We're really glad to hear you had a positive experience buying from Wellworking. Thank you for rating us five stars and for taking the time to write a review.

Rated 5 out of 5 stars

Just generally good all round

Just generally good all round! Excellent product, communications and delivery. As it should be but not always the case. Top stuff

April 15, 2026
Wellworking logo

Reply from Wellworking

Thank you so much for the five star rating and the kind comments about the Wellworking service. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Easy ordering and change of delivery…

Easy ordering and change of delivery address. Quick customer service response. Product as described

April 10, 2026
Unprompted review
Wellworking logo

Reply from Wellworking

We're really pleased everything went well with your Wellworking order. Thank you for taking the time to write a review and rate us five stars.

Rated 5 out of 5 stars

Great communications and smooth delivery

Great communications and smooth delivery

April 8, 2026
Wellworking logo

Reply from Wellworking

We're glad everything went smoothly with your order from Wellworking. Thank you for taking the time to write a review and for rating us five stars.

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