I ordered three watches that were never delivered despite multiple e mails. The last e mail was marked delivered by a nebulous shipping company. AVOID THIS SITE AT ALL ALLL ALL COSTS unless you have m... See more
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I ordered a watch couple of years ago and the wristband broke. I ordered a new one in October 2021. On their website they state the order as shipped, while I never received a track & trace number. W... See more
I ordered a watch for my girlfriend after ordering I realised that their is another model of Welly Merck which my girlfriend will like so within 1 hour of placing my order I cancelled it. I have se... See more
The order from official company's store has not arrived after two months waiting but I received an email saying it has been which is false. The official company's store does not reply to numerous... See more
Company details
Information provided by various external sources
Inspired by desire, conceived with passion, and born with quality, WellyMerck watches represent a modern union of quality and fashion that makes luxury watches affordable for almost everyone.
Contact info
chemin du rionza5, 1020 Renens, 4955, Lausanne, Switzerland
- alan@wellymerck.com
- wellymerck.com
Hasn’t replied to negative reviews
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I ordered three watches that were never…
I ordered three watches that were never delivered despite multiple e mails. The last e mail was marked delivered by a nebulous shipping company. AVOID THIS SITE AT ALL ALLL ALL COSTS unless you have money to lose. THIS SITE IS A NEST OF CROOKS.
Not delivering, no support whatsoever
The order from official company's store has not arrived after two months waiting but I received an email saying it has been which is false.
The official company's store does not reply to numerous emails nor in support chat on the web site.
I highly recommend to avoid buying a watch on their site they will take your payment and send you nothing but irrelevant email.
There no way to get through to support either.
Order #25030512272710
I ordered a wristband, never received it
I ordered a watch couple of years ago and the wristband broke. I ordered a new one in October 2021. On their website they state the order as shipped, while I never received a track & trace number. When trying to call them, they don’t pick up the phone & after lots of emails I never got an answer… (while they respond automatically they’ll come back within 24-48h). I have sent beginning of 2022 a message for refund (as I paid the order). It's been more than 2 months, I have not received any confirmation regarding the initiation of refund request nor they are replying to my emails. Moreover my cart history is also not showing anything regarding my placing and cancelling request.
My order no. Is 1635258559.
It's really a bad experience with customer service of Welly Merck, would not recommend!
Been two years since I had their watch
Been two years since I had their watch, the design is quite slick and minimalist. No problem with customer service and overall is a legit company.
I ordered a watch for my girlfriend…
I ordered a watch for my girlfriend after ordering I realised that their is another model of Welly Merck which my girlfriend will like so within 1 hour of placing my order I cancelled it. I have sent 3 emails and messages for refund. It's been more than 4 days , I have not received any confirmation regarding the initiation of refund request nor they are replying to my emails. Moreover my cart history is also not showing anything regarding my placing and cancelling request.
My order no. Is 1602401235.
It's really a bad experience with customer service of Welly Merck.
Magnificent watches
Magnificent watches, excellent quality and attractive design
Really happy about my watch
Really happy about my watch, It's really elegant and great quality
Excellent service and my watch came in…
Excellent service and my watch came in time in excellent condition!
GREAT SATISFACTION
Fast shipping!!! Great watch with great quality!! I sincerely recommend you all to have a look on their products!
Affordable Luxury
Time is what we always want but not everyone has! A watch is made to keep you alerted and on schedule. Well, these watches tell time but also grab attention, get complements and are a great conversation starter. A conversation that ends up to a surprise as the company offers high end watches, without the price tag that comes along!
Totally worth it!
It's a really well-done and fancy watch. Really over my expectation. Different from the rest, it will turn heads around.
Very nice watch of very good quality
Very nice watch of very good quality! The brand offers a very careful packaging and the model I have chosen is totally suitable for me. I recommend it!
Great experience
I am actually very surprised by this brand. I had never heard of Welly Merck before. The watches are stylish and of high quality. The website offers a wide range of watches with various styles. The watch is carefully presented in a box and also the delivery was super. The package arrived in Belgium within 4 days. I can recommend this brand to everyone!
Awesome
Awesome, good quality watches. Fast shipping, and price points that dont completely break the bank for a good quality product!
I ordered The Conqueror Los Angeles
I ordered The Conqueror Los Angeles. It was a fast shipping! Received the watch in three days! The design of this watch is luxurious! Great timepiece to have in my collection also the automatic japanese movement is an big advantage!
Great!!
Amazing watches and good customer service! Easy and fun working with you :)
I just love my Welly Merck watch
I just love my Welly Merck watch! It's elegant, classy and high quality! Bonus: The delivery is fast! ;)
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