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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and proactive approach, making the home-buying process smooth and stress-free. Many appreciate the comprehensive guidance and support provided at every step, from initial inquiries to notary signings and even utility setup. The service is frequently described as efficient, transparent, and invaluable, especially for expats navigating the Dutch housing market. However, some customers mentioned feeling a bit lost during the process or experiencing a lack of clear guidance, particularly when multiple parties were involved or with specific packages. A few also reported issues with unexpected extra bills or dissatisfaction with the quality of certain external services, such as real estate agents or home inspectors, feeling that the company did not provide sufficient support in these instances.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers are very satisfied with the comprehensive and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Location

Customers consistently note positive experiences with location, often highlighting how the service helped... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and responsiveness... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers highlight the process as... See more

Based on these reviews

Rated 5 out of 5 stars

Welocate made the buying process so easy. They were always ready to help, by email or phone, and super organised and engaged from the first call through to the notary signing. They were also very upfr... See more

Company replied

Rated 5 out of 5 stars

Welocate provided fantastic guidance and top-service through every step of the (speedy!) process of buying our first home. From the beginning, each service provided was helpful and willing to answer a... See more

Company replied

Rated 5 out of 5 stars

We are extremely pleased with the services which Welocate provided to us to find our dream home. The cooperation and patience from account manager to understand all our questions, guide us through the... See more

Company replied

Rated 5 out of 5 stars

I had contacted welocate after I read some good reviews online. The welocate team guided us at every step, answered all our questions making the the end to end house buying process very smooth. We are... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Whether you have just moved to the Netherlands and about to rent or have been here for a few years and are ready to buy a new home, we are here for you. Our packages for buying, selling and renting are customised to your specific requirements and providing everything you need at a fixed and transparent price. Whether you are moving to Amsterdam, The Hague, Rotterdam or anywhere else in the Netherlands, we have a network of local agents that will help you with everything you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

277 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We realy want to thanks Welocate BV

We realy want to thanks Welocate BV. From begining they help us in the all proces. They help us with real estate agent from Nieuwegein areea. We are so happy to buy the house with your suport. We recomand Welocate BV .
Thank you very much...

April 2, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your kind words! We are delighted we could support you throughout the process and help you find the right home. Wishing you all the best in your new place!

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Rated 5 out of 5 stars

I would like to share my experience…

I would like to share my experience with this real estate agency. At first, I was only looking to rent a place, but they really surprised me. With their helpful advice and guidance, I realized that even with my low income, buying a home could actually be possible. They were very kind, patient, and professional. I truly appreciate their support and highly recommend them!

April 2, 2026
Unprompted review
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Reply from Welocate BV

Thank you for sharing your experience, it really means a lot. We are glad we could help you see the possibilities and support you every step of the way!

Rated 5 out of 5 stars

Great experience with Weelocate during home purchase

Great experience with Weelocate during our home purchase. Everything was smooth, clear, and well-organized.

The team was responsive, helpful, and guided us through every step, which made the whole process much less stressful.

Would definitely recommend!

April 1, 2026
Unprompted review
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Reply from Welocate BV

Thanks for your kind words! We are pleased to hear the process felt smooth and well-organised, and that our team could support you every step of the way. Wishing you all the best in your new home!

Rated 5 out of 5 stars

They send new available houses to your…

They send new available houses to your phone. They take care of the details and arrange the deeds and any extra reports you need. I found the package including makelaar to be cheaper than if I were to arrange everything by myself.

April 1, 2026
Unprompted review
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Reply from Welocate BV

Thanks for your feedback, Monique. We are glad you found the process straightforward and that the full package provided both convenience and value. Wishing you all the best in your new home!

Rated 5 out of 5 stars

I'm really happy with the welocate…

I'm really happy with the welocate service. They gave me a good price and all the services (inspection, valuation, notary) were of top quality. Would highly recommend to everyone buying a house.

March 24, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your kind feedback, Ankur. We are pleased to hear you found both the pricing and the overall service to be of high quality, and that everything came together smoothly with our partners. Wishing you every happiness in your new home!

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Rated 5 out of 5 stars

Responsive and professional.

With the help of Welocate, I was able to purchase my home quickly and without stress. Everything was handled efficiently and professionally, and the entire process went smoothly from start to finish

March 26, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your kind feedback, Behzad. We are delighted to hear that the process felt smooth, efficient, and stress-free from start to finish. Wishing you all the best in your new home!

Rated 4 out of 5 stars

Great service and great deal!

WeLocate offers an optimal service for expats trying to buy or rent a house in the Netherlands. We purchased the full package and they really delivered what expected for a very good price. Unfortunately, we had a negative experience with the estate agent that was assigned to us; however, this does not fully depend on WeLocate and we are still very happy with their service. Strongly recommended!

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

We really appreciated the help

We really appreciated the help of welocate. They help us with organising everything. The real estate was really amazing. The notary a bit far but okay. The appraisal report was not the best but thanks to our real state we managed. The utility direct was also really helpful.

March 12, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your feedback and for sharing your experience! We’re glad our team and partners could support you through the process and that everything came together in the end. Wishing you lots of happiness in your new home!

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Rated 5 out of 5 stars

Quick and helpful

After many unsuccessful attempts with other agencies and websites we finally tried Welocate and found a house in 5 days.
The team was kind, quick, and helped us with everything. Definitely recommend!!

March 10, 2026
Unprompted review
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Reply from Welocate BV

Thank you for the lovely review! We’re really glad we could help you find a home so quickly. Wishing you all the best in your new place!

Rated 5 out of 5 stars

Excellent service and package

It was very easy for first time buyers especially being an expat to buy a house. Welocate organised everything for us from the broker to the translator for the notary and also the transfer of utilities to find the best contract in the market.

March 9, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your kind review! We’re delighted to hear the process felt easy for you, especially as first-time buyers and expats. It’s great that our team could help organise everything and make the journey to your new home smooth. Congratulations and enjoy your new place

Rated 5 out of 5 stars

Very attentive and efficient service

Very attentive, thorough and seemless process. Made it super easy to navigate the purchase of my first home in the NL. They paired me with a good local real estate agent and were very responsive and clear. I strongly recommend welocate!

March 9, 2026
Unprompted review
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Reply from Welocate BV

Thank you for the great review! We’re really happy to hear the process felt smooth and supportive, especially for your first home in the Netherlands. Wishing you lots of happiness in your new place, and thank you for recommending Welocate!

Rated 5 out of 5 stars

Clear instructions from day one right…

Clear instructions from day one right till end of process. Customer service calls to check in. We took the full package and they changed the Makelaars at our request. Fair pricing and very good management of things, dont need to worry too much. Inspections for purchased house was smooth and done without much of our effort

February 18, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your review. We’re pleased we could support you and help make the process as smooth as possible.

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Rated 1 out of 5 stars

Scam Property and Unjustified €212 Cancellation Fee

Our experience with WeLocate has been extremely disappointing and stressful.

We contacted them to purchase our first home. The very first property they presented to us — and personally recommended — turned out to be a scam. The agency employee connected to this property was later arrested, which confirmed the seriousness of the situation. Shockingly, WeLocate did not address or resolve this issue for five months, leaving us in uncertainty and distress.

As first-time buyers, we relied on their professional guidance and trusted that the properties introduced through their service were legitimate and properly verified. Unfortunately, that was not the case.

After discovering that the property was fraudulent, we informed them that we no longer had confidence in their services. Instead of acknowledging the issue, they demanded a €212 cancellation fee to terminate the contract.

We have refused to pay this fee, as it is completely unjustified to charge a cancellation fee when the only property presented was a scam. Despite this, we continue to experience pressure to pay the €212, which has caused additional stress.

We strongly believe that greater responsibility, faster action, and proper verification procedures are necessary to protect future buyers from similar experiences.

March 2, 2026
Unprompted review
Welocate BV logo

Reply from Welocate BV

Thank you for sharing your feedback. We’re sorry to hear that this situation caused concern.

The property referenced was publicly listed on the market and the matter that later came to light related to actions taken by a third party, which were completely outside of Welocate’s control and impacted many real-estate agents, not just Welocate's.

As soon as the issue became known, the offer was withdrawn immediately. Situations of this nature are extremely rare and the safety and trust of our clients remain very important to us.

The cancellation fee mentioned relates to a work that had already been completed by the real estate agent, in line with the terms of the service agreement.

We have tried to contact you to discuss the matter further but were unfortunately unable to reach you. We always encourage clients to contact us directly so we can review concerns together and work towards a solution.

Feel free to give us a call anytime to discuss this matter and we are confident we can resolve the issue together with you and compensate you for any inconvenience.

Rated 5 out of 5 stars

Excellent service, peace of mind throughout the entire process.

My wife and I recently moved to Amsterdam and were looking for our first apartment. So, after learning about the local real estate market, we decided to contact an agency to minimize distractions from our day jobs. I chose Welocate because its conditions suited our needs. Ultimately, I haven't regretted it at all: the team guided us through every step, from choosing a home to signing the deal with the notary. Everything was transparent, clear, polite, and very calm. The entire process took us six months, and they were in close contact with us the entire time. Special thanks to Rob, our agent, who was incredibly helpful. A massive thank you to all!

February 26, 2026
Unprompted review
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Reply from Welocate BV

Thank you for the wonderful feedback and congratulations on your new home in Amsterdam.

Rated 5 out of 5 stars

A great service

WeLocate took the hassle out of finding interpreters, surveyors and all the other services. They also made suggestions for other things to take care of that hadn’t crossed my mind.

February 18, 2026
Unprompted review
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Reply from Welocate BV

Thank you for your lovely feedback — we’re glad we could simplify the process and support you with the details along the way.

Rated 5 out of 5 stars

All purchase process went smoothly

All purchase process went smoothly, the appointments have been arranged in advanced. I recommend Welocate for the appartment purchase.

February 18, 2026
Unprompted review
Welocate BV logo

Reply from Welocate BV

Thank you for your kind recommendation — we’re glad the process went smoothly and everything was well organised for you.

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Rated 5 out of 5 stars

Great service , highly recommended

WeLocate was referred to me by a family member and they really made a great difference to our buying process , we had a very clear communication , everything was handled fast and with minimal involvement needed from our side , buying agent , inspection , valuation , notary , translators everything was handled for us perfectly and with a lesser cost than if we did ourselves, really reduced our stress and helped us being able to focus on other things of the process . Highly recommended , keep up the great work .

February 2, 2026
Unprompted review
Welocate BV logo

Reply from Welocate BV

Thank you for your wonderful feedback. We’re so pleased to hear the process felt clear, efficient and stress-free — that’s exactly what we strive for. It was a pleasure supporting you, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Great Support Throughout the Whole Process

The whole team has been very attentive and supportive throughout the process. Most importantly, they truly listen to you, which makes a real difference. They guided us at every step and were always one step ahead, making everything smooth and stress-free. Special thanks to Nazghul, Ayca, and Justin for their outstanding support - highly recommended!

February 19, 2026
Unprompted review
Welocate BV logo

Reply from Welocate BV

Thank you so much for your kind words. We’re delighted to hear that you felt supported throughout the process — that’s exactly what we aim for. Nazgol, Ayca and Justin will be especially pleased to hear your feedback. Wishing you all the best in your new home, and thank you again for the recommendation!

Rated 4 out of 5 stars

Great partner hand in hand

Well co-ordianted and really helpful with the overwhelming number of things to get through before and during purchasing a property in a new country.

January 29, 2026
Unprompted review
Welocate BV logo

Reply from Welocate BV

Thank you for your kind words — we’re pleased we could help make the process feel more manageable and well coordinated.

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