WeMakeBeds Reviews 

507
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers had a great experience with this company. Customers are consistently delighted with the high quality and stunning design of the beds, often noting their sturdiness and excellent craftsmanship. Many appreciate the wide range of customization options available, allowing them to find the perfect product. The delivery service is frequently praised for being quick, efficient, and professional, with drivers often described as helpful and polite. Reviewers also highlight the excellent communication from the team, who provide updates and respond promptly to inquiries, making the overall ordering process smooth and stress-free. However, some people were dissatisfied with delivery experiences, citing issues like unpleasant drivers, unexpected delays, or poor communication regarding delivery times. A few other people also felt that product quality was occasionally poor, mentioning missing parts, faulty mechanisms, or beds that were cheaply made, with some experiencing difficulties getting refunds or receiving updates on delayed orders.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight and satisfaction... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the efficiency and speed of... See more

Quality

Customers generally report positive experiences with product quality, praising items as well-made, sturdy,... See more

Order

Consumers generally report positive experiences with the ordering process, often describing it as simple,... See more

Staff

People report positive experiences with staff, with many customers praising the delivery and assembly teams... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpfu... See more

Rated 4 out of 5 stars

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of th... See more

Rated 4 out of 5 stars

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bi... See more

Rated 4 out of 5 stars

We was struggling to find tv ottoman beds that would fit in our house as we have lower skilings/window seals, After looking online we came across we make beds, we decided to place an order of 5 tv ot... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

Written by the company

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(507)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing service from the…

Absolutely amazing service from the beginning!! Our bed was delivered quickly, communication was excellent, really easy to put together and the quality is outstanding. The bed itself is stunning and so well made, the teddy boucle material is incredibly soft, the ottoman design is really easy to use (and incredibly handy!!) super super happy overall, would use again and again (if only I had more bedrooms to put more beds in!)

August 17, 2025
Unprompted review
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Rated 5 out of 5 stars

This company is excellent

This company is excellent, a little tricky to call but the end result was fabulous. Really nice & polite guys delivered & assembled my bed. The bed is of a good solid structure & looks great. I am really pleased with my service & my new bed. I would definitely recommend to my friends. Thank you…Cheryl

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. My bed was delivered in 11 calendar days and assembled in 30 minutes. Very beautiful and sturdy boucle teddy curved bed in cream colour with ottoman storage. Worth waiting and paying for assembly. Just be patient as they are very busy but they deliver great quality and service.

August 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent company and amazing quality…

Excellent company and amazing quality TVbed, i was a little sceptical at first buying a bed online without seeing it in person but they had a WhatsApp number and I’ve had very quick responses from them, they helped me pick the colour which will look best with my room theme and they got it spot on, I was able to pick a delivery date that suited me and they kept me updated throughout the day on their ETA, The excellent customer service doesn’t just stop there after my bed was delivered I noticed I threw away the paper manual which had other information about the TV lift for the bed they were kind enough to send me pictures of the paper manual.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish I had fabulous…

From start to finish I had fabulous communication from the company . When the bed was delivered the guys forgot to leave the remote for the the tv bed , yet within 2 days it was dropped off personally.
The bed itself is well made and looks amazing ! I have been to many well known bed shops yet none of them had anything as nice as this .
I also purchased a mattress which is top quality and fabulous value for money .
These guys are definitely The best place to buy a tv bed from and the choice of colours and fabrics was extensive.
Thank you we make beds ,we’re 💯 happy with the bed and the service 🙏

July 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Great communication

Great communication. Delivery day was worked around my busy work schedule. Built super fast . Bed looks better than i thought in real life ⭐️⭐️⭐️⭐️⭐️

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and Beds!

Great Service and Beds!
Brought my first bed from here in 2023, quality was fantastic and exactly what I was after for a made to order bed. Lovely high headboard. Sadly lost it due to moving house and it not fitting up the stairs (my fault for having the highest headboard) moved again and have ordered the exact same bed and colour because I loved it so much. Nothing is too much trouble for the team and you can easily WhatsApp them if you have any concerns or questions. 5 star

July 7, 2025
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Rated 4 out of 5 stars

Generally pretty good

Bed delivered in good time, sadly didn’t suit us. Return was a bit of an ordeal but otherwise happy with the service

May 2, 2025
Rated 5 out of 5 stars

What a great bed! Fantastic customer service!

I bought my bed on 11th june and paid for premium delivery within 3-5 working days.Unfortunately there was a little hiccup and the delivery was delayed however my bed was delivered today. The guys did an amazing job assmbling the bed and putting it on the right spot in my bedroom. The bed itself looks a million pounds worth. I love nice things and this bed and mattress have surpassed my expectations!!
I couldn’t ask for more. Thank you so much We Make Beds for the great quality of your products and fantastic customer service!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a bed for our nearly 3 year…

We ordered a bed for our nearly 3 year old daughter but they sent the wrong headboard. I contacted them and they sent out a new matching headboard which has now been fitted. The bed is well made and our little ‘princess’ loves it (which is a win in itself!) Would definitely use them again!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend to a friend

Ordered new bed for our eldest daughter as we had moved into our forever home. Brilliant service and great communication throughout the process. Even with the courier who delivered and built the bed on arrival he checked in constantly when he was on the way to our address

June 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

After I had placed my order, I stumbled across a few reviews that had 2 or 1 stars with negative comments about the service customers and the delivery etc. obviously when reading these comments i began to wonder where i had purchased my bed from but honestly these comments do not mirror the experience i have received.

I ordered my bed, contacted the company on instagram to understand an estimated date of delivery, they responded quickly and provided an approximate date for delivery. My bed was due to be delivered on Sunday between 12&4, come 4:30 the bed hadn’t been delivered so i made contact on whats app to see when delivery was, even though they were closed we make beds still looked into my order and it was delivered at 5:20 by a third party. The following day We Make Beds made contact with me to ensure the bed had been delivered.

I cannot fault We Make Beds for their customer service and care for their customers.

The quality of the bed is amazing and was packaged to prevent any damages.

June 3, 2025
Rated 5 out of 5 stars

Great company, amazing beds.

Seen a few bad reviews on here about "we make beds" was a bit wiery about buying one but went ahead anyway. Don't know how anyone can say anything negative my experience was great start to finish. Only had one slight hickup, courier missed one of my parcels when collecting the bed for delivery. I contacted them immediately and got a reply very quickly. It was delivered the following day on a Saturday may I add. Would recommend to anyone.

June 12, 2025
Unprompted review

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