I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more
Company replied
Good quite delivery excellent price always buy weRchristmas products. Evri drlivery service rubbish left on front doorstep we were away all weekend, it was not due to arrive until Monday!
Company replied
I ordered a wreath and a garland for my fireplace. They were both such good quality, so much better than the puctures, and very reasonable prices considering the quality and comparison to other sites.... See more
Company replied
Company details
Written by the company
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Contact info
Marine Drive, PR9 9LY, Southport, United Kingdom
- support@Werchristmas.co.uk
- werchristmas.co.uk
4.4
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from WeRChristmas
Mrs cherry,
We're happy you found a great price in the sale, and we appreciate the positive feedback on the fast, free delivery!
WeRChristmas Team
Amazing
We loved our new Christmas tree. We bought it kinda past minute and it arrived fast. Can’t recommend it enough!
December 17, 2025
Reply from WeRChristmas
Milena Pedersoli,
We're so happy you loved your new Christmas tree and that it arrived quickly! We appreciate your recommendation and are glad we could help!
WeRChristmas Team
Great company
Great company ! Good quality items ! Very fast delivery !
Highly recommend
December 1, 2025
Reply from WeRChristmas
Kelly A,
We're happy to hear that you had a positive experience with our quality items and fast delivery! We appreciate your recommendation.
WeRChristmas Team
Stunningly beautiful Christmas tree
Had never heard of this company before - found it with a Google search.
The choice of Christmas trees was incredible!
We wanted a snow covered tree and the one we purchased also had lights and is absolutely beautiful.
Delivery was quick too.
Thank you so much x
December 20, 2025
Reply from WeRChristmas
Jennifer,
We're so happy to hear that you discovered us and found the perfect snow-covered, pre-lit Christmas tree! We're glad you appreciated our incredible selection and quick delivery. Thank you for your kind words!
WeRChristmas Team
Reply from WeRChristmas
Maria,
We're happy our Christmas wreath met your expectations! Thank you for letting us know; we appreciate your feedback.
WeRChristmas Team
Quality
I ordered a number of products prior to Christmas, they all arrived on time, very well wrapped as some are fragile. They looked great at Christmas and all at a competitive price.
October 31, 2025
Reply from WeRChristmas
Mr A Brown,
We're happy to hear that your products arrived on time and well-packaged. We appreciate your positive feedback and are glad they looked great at Christmas and were competitively priced.
WeRChristmas Team
Absolutely lovely Christmas items
Absolutely lovely Christmas items, will definitely be ordering again for Christmas 2026.
December 18, 2025
Reply from WeRChristmas
DEBORAH,
We're happy to hear that you loved our Christmas items! Thank you for your lovely feedback; we look forward to your order in 2026!
WeRChristmas Team
Lovely tree
Lovely tree, a few of the baubles were off when it was delivered so cant give 5 starts for this reason.
December 6, 2025
Reply from WeRChristmas
Helen Maalem,
We appreciate your feedback on the tree. We're sorry some baubles were detached upon arrival. We'll review our packaging to prevent this issue in the future.
WeRChristmas Team
Reply from WeRChristmas
Mr Webb,
We're happy to hear that you received what you wanted when you needed it. Thank you for your feedback.
WeRChristmas Team
Reply from WeRChristmas
Mr David Hulse,
We're happy you received our great product quickly. We appreciate your positive feedback very much!
WeRChristmas Team
The Christmas tree was delivered on…
The Christmas tree was delivered on time and easy to assemble; the row of houses which lit up when the batteries were switched on look very cute.
December 5, 2025
Reply from WeRChristmas
Mary Reddington,
We're happy the Christmas tree was delivered on time and easy to assemble! It's great to hear you find the lit-up houses very cute. Thanks for your positive feedback.
WeRChristmas Team
Really sturdy system. Came before it was due. Good price as well. They also answered a query swiftly
Really sturdy system
February 16, 2026
Reply from WeRChristmas
Shona,
Thank you for your 5* review, This make us happy and we are glad you like them.
We look forward to assisting you with your 2026 Festive décor.
WeRChristmas Team
Ordering is quick and easy
Ordering is quick and easy. So many products to choose from. Delivery was prompt and within the time specified. The iteams I ordered were great value and excellent quality. I actually reordered one of the items again.
December 19, 2025
Reply from WeRChristmas
samantha,
We're happy to hear that you found ordering quick and easy, with many products to choose from. We're also glad the delivery was prompt and the items great value and excellent quality. Thank you for reordering and for your positive feedback!
WeRChristmas Team
Pre Lit Tree
Bought this and deliver was quick. I have not used yet but will be using on 1 December 2026.
January 31, 2026
Reply from WeRChristmas
Raj Patel,
We're happy to hear that the delivery was quick! Thank you for your positive feedback, and we hope you enjoy using the product in the future.
WeRChristmas Team
Reply from WeRChristmas
Leeanne,
Thank you for your 5* review, we are happy you are satisfied with your order.
Kind regards
We R Christmas Team
Reply from WeRChristmas
Freddie,
We're happy to hear that you are pleased with the Christmas wreath and its appearance on your door. Thank you for your positive feedback!
WeRChristmas Team
Great experience and customer service…
Great experience and customer service following an initial issue. Excellently handled and amazing products and choice as always!
January 9, 2026
Reply from WeRChristmas
Damien,
We're happy to hear your issue was excellently handled and that you love our products and choices. We appreciate your positive feedback and experience!
WeRChristmas Team
Reply from WeRChristmas
Sammy,
We're glad you enjoyed the Christmas garland and would recommend it! Thank you for sharing your positive experience with our product.
WeRChristmas Team
Items Sent Back with no Refund
Items came and thought I had got a really good deal, however the quality was nowhere near what was expected. As such, the items were sent back on 28th January, however 3 weeks later, and after receiving a tracking number for the return from Evri, I still haven’t received any correspondence from WeRChristmas. I am now without a Christmas tree or money. Not very festive and definitely will be on Santas naughty list.
January 28, 2026
Unprompted review
Reply from WeRChristmas
Ag,
We're sorry the item's quality wasn't what you expected, and for the delayed communication regarding your return. We know it's frustrating to be without your refund. We'll investigate the status of your return with Evri and our team to find out what happened. Thanks for your patience.
Our team have reached out to you.
WeRChristmas Team
Very happy with products ordered
Very happy with products ordered. Price on the higher side but pleased with the product. Would recommend & buy again.
December 8, 2025
Reply from WeRChristmas
Jill Buzzard,
We're happy you're pleased with your order! We appreciate your feedback regarding the price and are glad you would recommend and buy again.
WeRChristmas Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.