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WeRChristmas Reviews 

8,810
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the gorgeous, realistic quality of the Christmas trees, wreaths, and festive decorations. Many consumers also find the official website very intuitive to use, pointing out that online ordering is extremely simple and prices remain fair. However, some reviewers were not happy with faulty items, specifically mentioning persistent technical problems with lights or missing components upon delivery. A few other people also felt that shipping services could occasionally be quite frustrating when packages were significantly delayed or left unattended without proper notice.

What people talk about most

Product

Users describe positive interactions with product, expressing general satisfaction with the wide variety of... See more

Delivery service

People report positive experiences with delivery_service, consistently praising the super fast and prompt... See more

Quality

Customers consistently report satisfaction with quality, describing items as stunning, beautiful, and... See more

Order

Consumers find order to be positive, highlighting how easy the website is to navigate and complete purchases.... See more

Price

Reviewers mention positive feedback about price, highlighting excellent and reasonable costs across various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more

Company replied

Rated 5 out of 5 stars

Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more

Company replied

Rated 5 out of 5 stars

Good quite delivery excellent price always buy weRchristmas products. Evri drlivery service rubbish left on front doorstep we were away all weekend, it was not due to arrive until Monday!

Company replied

Rated 5 out of 5 stars

I ordered a wreath and a garland for my fireplace. They were both such good quality, so much better than the puctures, and very reasonable prices considering the quality and comparison to other sites.... See more

Company replied



Company details

  1. Christmas Store

Written by the company

At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,810)

1,245 reviews in the last 12 months

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Rated 4 out of 5 stars

Very pleased

Very pleased

December 22, 2025
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Reply from WeRChristmas

Thank you for your review. We appreciate all feedback.

We are happy you are pleased with your purchase,

WeRChristmas team

Rated 5 out of 5 stars

Pre Chrimbo prep

Great products, great prices and quick delivery

December 4, 2025
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Reply from WeRChristmas

JW,

We're happy you found our products great, reasonably priced, and delivered quickly! We appreciate your positive feedback.

WeRChristmas Team

Rated 1 out of 5 stars

Poor quality items at high cost

Poor quality items at high cost; nightmare to semd babk; in fact i sent something back and never had a refund

December 18, 2025
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Reply from WeRChristmas

Sacha Fellingham,

We regret that the items were not satisfactory and the return process was difficult. We will investigate the refund issue you mentioned. Thanks for your feedback.

Our team have reached out to you.

WeRChristmas Team

Rated 5 out of 5 stars

Ordered a Christmas tree and was…

Ordered a Christmas tree and was despatched straight away, delivered the following day. Lots of updates on delivery time. Tree was beautiful and had lots of compliments on it

November 19, 2025
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Reply from WeRChristmas

Sophie,

We're happy to hear your Christmas tree was despatched quickly and delivered the next day! It's great to know you received lots of updates and compliments on the beautiful tree.

WeRChristmas Team

Rated 5 out of 5 stars

Willing and helpful

They are always help and will offer advice.

October 26, 2025
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Reply from WeRChristmas

Thomas Twigge,

We appreciate you highlighting our helpfulness and advice. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Beautiful Christmas wreath

Beautiful Christmas wreath. Looks amazing

December 16, 2025
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Reply from WeRChristmas

Emma Chapman,

We're happy to hear that you find our Christmas wreath beautiful and amazing. Thank you for sharing your positive experience with us!

WeRChristmas Team

Rated 5 out of 5 stars

Fast postage

Fast postage. Great item.

December 20, 2025
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Reply from WeRChristmas

GaryWatson,

We're happy to hear that you received your item quickly and that you are pleased with it. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

I bought a garland for my mantlepiece…

I bought a garland for my mantlepiece from WeRChristmas and was absolutely delighted with my purchase. The garland I used in previous years was a cheaper version having bought from an online marketplace and had become a little tatty, however, with my recent purchase it was far more superior with an auto in and off, so no need for me to remember to turn on! The overall quality of the garland was great and I look forward to displaying again for this coming Christmas. I certainly wouldn’t hesitate from buying from WeRChristmas again!

December 11, 2025
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Reply from WeRChristmas

Jacs,

We're happy to hear that you are delighted with your purchase! It's great to know the garland's quality and auto on/off feature exceeded your expectations compared to your previous experience. We appreciate your positive feedback and look forward to serving you again.

WeRChristmas Team

Rated 5 out of 5 stars

Good customer service

I was a bit worried about lack of shipping information and things arriving before previously ordered items but was reassured and everything arrived eventually. I WOULD buy again but hopefully more shipping info will be available.

January 31, 2026
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Reply from WeRChristmas

Mrs Jill Mcallister,

We appreciate your feedback and are glad everything arrived. We're happy you would buy from us again. We'll work on providing more shipping information in the future to improve your experience.

WeRChristmas Team

Rated 5 out of 5 stars

Looks Fantastic

Ordered a prelit decorated garland, it looks fantastic and was delivered within 2 days of ordering, first class

December 2, 2025
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Reply from WeRChristmas

Shaun Kay,

We're happy to hear that you love the prelit decorated garland. Thank you for letting us know it arrived quickly and looks fantastic. We appreciate your feedback!

WeRChristmas Team

Rated 5 out of 5 stars

So easy to order

So easy to order, very quick delivery, just love this company, great products to purchase.

December 29, 2025
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Reply from WeRChristmas

Beverly,

We're happy to hear that you found our ordering process easy and our delivery quick. We appreciate your kind words about our company and products!

WeRChristmas Team

Rated 4 out of 5 stars

It was a lovely tree at a reasonable…

It was a lovely tree at a reasonable price only thing was paid extra postage for it come next day, but took 4 days to arrive. If I get something else I wouldnt pay for early delivery

December 12, 2025
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Reply from WeRChristmas

Susan Bradshaw,

We're glad you liked the tree and its price. We apologize that the expedited delivery took longer than expected. We appreciate your feedback regarding the delivery service.

WeRChristmas Team

Rated 5 out of 5 stars

christmas wreath

i bought a huge wreath for my house after being influenced by a lady on Instagram. there was a slight problem with the wreath and after a quick response from an email the issue was resolved.
i Love the wreath, its stunning and the quality is excellent

December 1, 2025
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Reply from WeRChristmas

Nicola Comiskey,

We're happy to hear that you love the wreath! We are so glad that we could resolve the issue quickly. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Great website

Great website. I bought some white baubles. Delivery was quite prompt and the baubles arrived undamaged and looked as good as they did in the online photos. Very pleased.

November 11, 2025
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Reply from WeRChristmas

Clare,

We're happy to hear that you are pleased with your purchase of the white baubles! We're glad the delivery was prompt and that they arrived undamaged. Thanks for the positive feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Tree is Beautiful and great value for…

Tree is Beautiful and great value for money.

December 15, 2025
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Reply from WeRChristmas

SM,

We're happy to hear that you find the tree beautiful and a great value. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Fantastic service my order arrived very…

Fantastic service my order arrived very quickly and in perfect condition.
My trees where perfect and lots of people thought the trees where real, just so pleased and I highly recommend Werchristmas!!

December 19, 2025
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Reply from WeRChristmas

Joanne Johnstone,

We're happy to hear that you received your order quickly and in excellent condition! It's great to know that you were so pleased with your trees and highly recommend our company.

WeRChristmas Team

Rated 5 out of 5 stars

Excellent website makes ordering super…

Excellent website makes ordering super easy. We ordered a Christmas tree. It was very easy to put together and looked fantastic. Would totally recommend

December 20, 2025
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Reply from WeRChristmas

Trish M,

We're happy to hear that our website made ordering simple and that you found the Christmas tree easy to assemble and beautiful. Thank you for your recommendation!

WeRChristmas Team

Rated 5 out of 5 stars

Great quality item received on time

Great quality item received on time. Delighted to have this before Christmas. It definitely lifted my decorations.

December 11, 2025
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Reply from WeRChristmas

Maria,

We're happy to hear that you received a great quality item on time! It's wonderful to know that it enhanced your Christmas decorations. Thanks for your feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Great customer service

Great customer service. The team was helpful, responsive, and easy to deal with. A very smooth experience overall.

December 1, 2025
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Reply from WeRChristmas

Wendy,

We're happy to hear that our team provided helpful and responsive service, making your experience smooth. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Just an excellent all round experience

Just an excellent all round experience. Pricing, delivery and quality website. Will certainly use again and recommend to others.

November 10, 2025
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Reply from WeRChristmas

Mr k hughes,

We're happy to hear you found our pricing, delivery, and website quality excellent! We appreciate your recommendation and look forward to serving you again.

WeRChristmas Team

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