Westcountryfuneralservice Reviews 

8
•
TrustScore 4 out of 5

4.2

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Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral Home

Written by the company

Westcountry Funeral Service is a trading name for Parson Funerals Ltd which was set up by Richard Walter Parson in 2020. We take great pride in the fact that Richard is the fifth generation of his family to be a Funeral Director and all of our office staff are trained and qualified to a high standard. Richard himself qualified as a Funeral Director in 1987 and has been continually employed in the profession since that time. We are qualified with the National Association of Funeral Directors (NAFD), the British Institute of Embalmers (BIE) and the National Society of Allied an Independent Funeral Directors SAIF). We operate 24 hours a day, every day of the year from our Funeral Homes in Plymouth and Saltash and can offer all services related to funerals including monumental masonry, funeral floral tributes, funeral plans, embalming and Direct Funerals.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

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4.2

All reviews

(8)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Richard was very kind and respectful i…

Richard was very kind and respectful i was so happy with what he did for my mums cremation couldnt of asked for a better service thank you so much richard

November 25, 2025
Unprompted review
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Reply from Westcountryfuneralservice

Thank you for your very kind words Briony, they mean so much to us. Thank you.

Rated 5 out of 5 stars

Veras goodbye

I wouldn't have been able to cope with the loss if my Aunt if I didn't have the help and kindness of Richard and his team.
Living in a different county was difficult for me but Richard completely organised the whole process and with total professionalism.
We had a wonderful service for a lovely lady
Thank you Richard so so much

October 20, 2025
Unprompted review
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Reply from Westcountryfuneralservice

Thank you for your kind words Ann, we really appreciate you taking the time to write a review of our service - thank you.

Rated 5 out of 5 stars

Westcountry Funeral Service were…

Westcountry Funeral Service were brilliant, Richard has a very calming influence which under such circumstances is just what is required.

September 26, 2025
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Reply from Westcountryfuneralservice

Thank you for your kind words Louise

Rated 5 out of 5 stars

A funeral home with care and kindness

An amazing team and service provided at such a difficult time. Charlotte in particular helped and guided us through what was needed with compassion and care. We never plan on using the services but unfortunately we all have to at some point of another. I am very happy to recommend the entire team to everyone and Charlotte is an utter diamond thank you.

September 2, 2025
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Reply from Westcountryfuneralservice

Thank you so much for taking the time to leave us a review Marian. Whilst we are all grateful to you, Charlotte especially will be touched by your very kind words

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Rated 5 out of 5 stars

Excellent Pastoral Care and Professionalism

From the initial phone call through to the after care following Dad's funeral, Richard has been a great support and help to our family.
He was caring, thoughtful and professional throughout.
I write this from the perspective of a grieving son but also as a Priest who officiated at his father's funeral, so meetings and conversations with Richard were from both contexts.
Richard could not have been more helpful.
He came to visit us in my parents home and listened well to what we were saying and he really took on board what the family wanted for Dad's funeral and all of his comments and suggestions were thought through, caring and helpful.
My wife had always cut Dad's hair in recent years and Richard allowed us to come to the funeral home so she could cut Dad's hair one last time.
When we as a family came to visit Dad in the Chapel of Rest, we could see that Richard had taken real care of Dad, which was a real comfort to Mum when we came to see Dad one last time.
Working with Richard planning the funeral from a Priest's perspective was so easy, he was helpful and always doubled checked everything, he was easy to contact and was in regular contact relating to the order of service and funeral arrangements.
On the day of Dad's funeral, Richard was kind and compassionate with our family. He was helpful with organising the neighbours and relatives cars which were following the hearse ensuring they all kept together.
Richard led the hearse out of the estate (which my parents had lived for nearly 50 years) on foot and with the utmost respect and dignity.
He led the family into the Park Crematorium and ensured that all ran smoothly and then drove us as a family to the funeral wake in Plympton St Maurice.
Many friends and family commented and how kind and professional Richard was on the day. My Uncle described him as 'a real treasure' and I would certainly echo this as did the rest of our family.
The death of a loved one in the family is a very painful time, however the kindness, professional and care that Richard gave to us as family and the love and respect he showed to Dad is something we will never forget. He was a real friend at a time of great sadness to our family.
We as a family would have no hesitation to recommend him and Westcountry Funeral Service to anyone.

August 14, 2025
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Reply from Westcountryfuneralservice

Dear Father Simon, your words are truly humbling. Thank you so much for trusting us and for your faith and support.

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