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Westend Windows Reviews 10

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TrustScore 4.5 out of 5

4.4

Double Glazing Installer
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Company details

  1. Double Glazing Installer
  2. Door Supplier
  3. Glass Merchant
  4. Glazier
  5. Interior Door
  6. PVC Windows Supplier

Written by the company

Westend Windows is a Darlington-based, family-run glazing company specialising in high-quality windows, doors, and home improvement solutions for both residential and trade customers. With years of hands-on industry experience, we take pride in delivering products that combine performance, security, and timeless design - supported by honest advice and reliable service. We work closely with homeowners, builders, and developers, supporting projects from the initial planning stage right through to installation. From replacement uPVC windows and aluminium bifold doors to sliding sash windows, lantern roofs, and bespoke glazing solutions, every project is approached with care and attention to detail. We take the time to understand each customer’s vision and recommend solutions that truly suit the property. At Westend Windows, we believe quality workmanship and clear communication are essential. We focus on supplying energy-efficient, well-engineered products designed to improve comfort, enhance thermal performance, and add long-term value to your home. Our approach is straightforward and transparent - no pressure, no unnecessary upselling, just realistic timescales and dependable results. Customer satisfaction sits at the heart of our business. Much of our work comes from repeat customers and recommendations, something we’re extremely proud of. Whether you’re replacing a single window or undertaking a full property transformation, Westend Windows is committed to delivering a professional, smooth experience from start to finish.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

5* Service

We recently had our windows and doors replaced by Westend Windows and we’re really pleased we chose them for the job!
We’ve had 5* service from everyone we’ve dealt with, and the windows and doors
are everything we hoped for!

June 28, 2025
Unprompted review
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Reply from Westend Windows

Thank you so much for your kind words and 5* review!

We’re absolutely delighted to hear that you’re so pleased with your new windows and doors, and that your experience with our team lived up to expectations. It means a lot to us that you chose Westend Windows for your home, and even more that you felt well looked after throughout the process.

We’ll be sure to pass your feedback on to everyone involved – they’ll be thrilled to hear it. Thank you, Hayley

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Rated 5 out of 5 stars

We used Westend Windows to replace a…

We used Westend Windows to replace a number of sealed units. They came on time to quote, measure-up and finally fit. Everything fitted perfectly first time, and the fitters were friendly and professional - and best of all the price was great

November 4, 2025
Unprompted review
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Reply from Westend Windows

Thanks Michael, that’s great to hear. Really pleased everything fitted perfectly and that you were happy with both the service and the price. We’ll pass your comments on to the fitters 👍

Rated 5 out of 5 stars

Excellent service!

Westend Windows have done a couple of small jobs for us now and highly recommend. Prompt/quick service, super knowledgeable staff and skilled fitters. Wouldn't hesitate to recommend and will be using again!

April 15, 2025
Unprompted review
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Reply from Westend Windows

Thanks Charlotte - really appreciate the recommendation. Glad we could help again and we look forward to working with you in the future 😊

Rated 5 out of 5 stars

Great professional service

We live in Cumbria but previously lived in Darlington and middleton in. Teesdale. Each time we moved house we used West End Windows. They are professional, respectful of your home and very competive price wise. We have been using this company for over 30 yrs. Went we moved to Cumbria they carried out work on our Barn conversion. It's looks amazing. They also done work for our neighbours.

June 1, 2025
Unprompted review
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Reply from Westend Windows

Thank you so much for your continued support over the years - it honestly means a lot to us. We’re really pleased you’re happy with the barn conversion and appreciate you recommending us to your neighbours too 😊

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Rated 5 out of 5 stars

Amazing experience

So happy with the work done by this company. They fitted 2 new windows and a front door, and the lads were lovely – polite, tidy, and really quick. The quality of the windows and door is excellent and the fitting is absolutely spot on. Amazing job all round, would 100% recommend.

January 26, 2026
Unprompted review
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Reply from Westend Windows

Thanks Ella - that’s lovely feedback. We’re really glad you’re happy with the windows and front door, and we’ll be sure to pass your comments on to the lads. Thanks for the recommendation!

Rated 5 out of 5 stars

Best service ever very polite efficient…

Best service ever very polite efficient and reliable unbelievable work and my windows and doors are very stylish

January 1, 2026
Unprompted review
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Reply from Westend Windows

Thank you for the great feedback. We’re really pleased you’re happy with the work and that the windows and doors are exactly what you wanted 😊

Rated 5 out of 5 stars

A brilliant family business that puts…

A brilliant family business that puts the customer first

November 14, 2025
Unprompted review
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Reply from Westend Windows

Thanks Ian - we really appreciate you taking the time to leave a review. Putting the customer first is exactly what we aim for.

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Rated 5 out of 5 stars

Fantastic after sales service

We had bifold doors and double glazed windows installed about a year ago by West End Windows. We had a few problems with the bifold product which the installation team liaised with the manufacturer to rectify. It was all fixed quickly. I had another issue again with the bifold door a year later and the team came out on the same day to resolve the issue. Great service, without any hassle. Would highly recommend them on the basis of the great customer service they have provided.

September 4, 2023
Unprompted review
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Reply from Westend Windows

Thanks Keith, we really appreciate you sharing this. We’re glad we could get the issues sorted quickly and that you’ve been happy with the aftercare. Thanks again for the recommendation.

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