Westmore Beauty Reviews 

930
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 867 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find these beauty items very effective, appreciating the smooth coverage, lightweight feel, and natural look they provide throughout the entire day. Many people also highlight that the online ordering process is remarkably simple and shipments usually arrive quickly without any major delays. Some reviewers were not happy with unexpected color transfer issues and difficulties in finding the right shade for their skin tone. A few other people also felt that customer service and the return processes were frustratingly difficult to navigate when trying to resolve problems.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting high disagreement on its quality... See more

Quality

Consumers find quality to be ambiguous, with highly mixed feedback regarding product performance. While many... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between smooth transactions and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, expressing mixed opinions regarding shipping times... See more

Customer service

Users describe ambiguous interactions with customer_service, as opinions on support experiences vary greatly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This definitely lasted throughout the day! No other makeup that I have tried has ever worked like this one! I sweat alot and have oily skin. Woth other foundations, within a couple hours my face start... See more

Rated 4 out of 5 stars

I have only used the product one time as I just got it but I really like the coverage and feels silky soft. It doesn’t seem as though it gets on clothes and I applied as directed but added a slight bi... See more

Rated 4 out of 5 stars

The quick arrival of my order was awesome. Only reason I gave it a four star was packaging..could be better. Items inside were bouncing around. Haven't used the product yet however I'm looking forward... See more

Rated 4 out of 5 stars

Ordering online was simple. I ordered as a guest because I do not have an account. I received the confirmation email with the correct information. However, I received the wrong shade. I then took... See more


Company details

  1. #53 of 62 best companies in Cosmetics Store
  2. #77 of 83 best companies in Beauty Product Supplier
  3. #31 of 39 best companies in Beauty Supply Store
  4. #29 of 32 best companies in Cosmetics Industry

Written by the company

Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.


Contact info

3.3

Average

TrustScore 3.5 out of 5

930 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(930)

863 reviews in the last 12 months

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Rated 1 out of 5 stars

No coverage

No coverage. The coverage isn't there like the reviews stated. The color that was recommended for me was way off. I didn't even feel like going through the steps of returning and would rather try something else that looks like it may glide on smoother and have better coverage.

June 28, 2026
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Reply from Westmore Beauty

We're sorry to hear you're not getting the results you expected, Torquelia. The Body Coverage Perfector is buildable and works best on clean, dry, oil-free skin. If you use lotion, make sure it's oil-free, and allow each layer to dry for about 10 minutes before applying another for fuller coverage and better transfer resistance. Our Customer Care team would be happy to help and assist further. You can reach us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can help you directly.

Rated 1 out of 5 stars

I asked them if the products were…

I asked them if the products were glowing or sparkling and they said no they were a Matte finish and natural but when I got the product, it was not. It has a glow and sparkle to it. Also, it’s the wrong color. I’m sending the product back. Your customer service is not helpful.

June 26, 2026
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Reply from Westmore Beauty

We're sorry for the confusion, Jennifer. The Body Coverage Perfector contains an illuminating ingredient, which is why you may notice a subtle radiant or luminous effect when applied. However, it is designed to dry down to a matte finish, providing a natural-looking appearance without excessive shine. For the shade you can always visit our website at https://westmorebeauty.com, select the product you’d like to purchase, and choose the shade that best suits you. If you have any further question or needs assistance, kindly give us a call at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.

Rated 1 out of 5 stars

Honestly customer service could be…

Honestly customer service could be better. Exchange not being able to be modified before actually returning the product make no sense.

June 28, 2026
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Reply from Westmore Beauty

We appreciate you sharing your feedback with us, Julie. We're sorry to hear that your experience was not as seamless as you expected. We understand the importance of having a smooth and convenient resolution process, and we value your feedback as it helps us identify areas where we can improve. We would appreciate the opportunity to better understand your concern and review what happened. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Rated 1 out of 5 stars

Bad Customer Service

Received the wrong shade which took two weeks to arrive, so I returned it - got the right shade but the coverage was bad after layering, tried to return the brush from the initial order as well - and was told I had just gone over 30 days from my initial order date. So! The 30 guarantee is actually 2 weeks by the time you receive the product. Bad customer service.

June 27, 2026
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Reply from Westmore Beauty

Thank you for sharing your feedback, Jane. We're sorry your experience did not meet expectations. We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. Your comments have been shared with our team as we continue to review and improve both our processes and customer experience.

Rated 4 out of 5 stars

I have only used the product one time…

I have only used the product one time as I just got it but I really like the coverage and feels silky soft. It doesn’t seem as though it gets on clothes and I applied as directed but added a slight bit of water, per other reviews, and bought the body brush which really like! Went on like a charm.

July 6, 2026
Rated 1 out of 5 stars

I am still waiting to receive my order

I am still waiting to receive my order. Possibly another week.

June 23, 2026
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Reply from Westmore Beauty

We’re sorry for the delay, Shawna. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, excluding weekends and holidays. Our Customer Care team would be happy to help and assist further. You can reach us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can help you directly.

Rated 2 out of 5 stars

The color was very uneven

The color was very uneven. I had to use a lot to get very little coverage. Does not seem worth it.

June 23, 2026
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Reply from Westmore Beauty

We're sorry to hear you're not getting the results you expected, Christine. For the best application, always start with clean, dry, oil-free skin, if using lotion, ensure it's oil-free. The Body Coverage Perfector is buildable—if you don't get complete coverage right away, simply add another layer once the first application dries. For transfer-proof results, allow it to dry for at least 10 minutes, then finish with a gentle post-application buffing step. Thank you for choosing Westmore Beauty!

Rated 2 out of 5 stars

Delivery was unexpectedly long

Delivery was unexpectedly long, considering I live in Iowa and my package went from Illinois to DC before it headed back my direction. More concerning was the fact that the product transferred onto my clothing and towels, despite following the directions very carefully both times I tried it.

June 24, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry for the delay, Deb. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, excluding weekends and holidays. For the best results, apply the Body Coverage Perfector to clean, dry, oil-free skin. If using lotion, make sure it's oil-free, and allow each layer to dry for about 10 minutes before adding more for fuller coverage and transfer resistance. Our Customer Care team would be happy to help. Kindly contact us at 1‑800‑207‑8952 between 7:00 AM and 10:00 PM daily so we can assist you directly.

Rated 1 out of 5 stars

I purchased the Westmore Beauty Body…

I purchased the Westmore Beauty Body Coverage Perfector in May of 2026. The color was Natural Radiance. I followed all of the instructions to a tee and applied the product. It went on very smoothly but looked like foundation with a pink glittery tint when applied. This is not what it looked like on the model. Not only this but if you cross your legs or sleep in it, it comes off and makes your legs look very splotchy.
I decided to give it another try and again followed the directions. Still looks like makeup on my legs. Pink sparkly, makeup, not natural at all. Not what I was hoping for. This stuff is very expensive! I decided at that point to return and get my money back. I was 3 days short of the month warranty. If you buy this product, you'd better make a decision after the first application as to whether or not you want to keep it.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Westmore Beauty. I relied on their shade matching recommendation, and they chose a shade that was much too dark for my skin. When I contacted customer service, they would not exchange the product or provide a refund, even though I trusted their recommendation.
The product also did not live up to its claims. It is advertised as weatherproof, but it transferred onto my clothes and stained them. For the price, I expected a product that performed much better and a company that stood behind its recommendations.
Between the inaccurate shade match, the lack of customer support, and the product transferring onto clothing, I cannot recommend Westmore Beauty based on my experience.

June 24, 2026
Unprompted review

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