We have had a great experience working with West Shade for our business tents. Their frames are extremely sturdy and hold up well with regular use, and the warranty tops are high quality and built to... See more
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Company details
- #7 of 244 best companies in Business to Business Service
Written by the company
No.1 Canopy and Umbrella with Custom Printed Services in Southern California
Contact info
9239 Research Dr, 92618, Irvine, United States
- 949-490-6397
- sales@westshade.com
- westshade.com
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From contact to approval in 24 hours
From contact to approval in 24 hours. Some other companies were taking days between responses, and it was very frustrating. These guys have been the best so far design wise!
Insanely fast production and shipping
Insanely fast production and shipping! I ordered my custom canopy and received the frame in two days from order date and the printed canopy in less than a week. Literally received a complete canopy in six days. Very impressed with the quality of the canopy and the customer service/overall experience. I’d recommend Westshade to anyone. Thank you.
Westshade 10 x 20 Double Bridge Booth
Westshade 10 x 20 Double Bridge Booth
It was a pleasure working with the team. Great communication with quick responses. Eager to help. Booth was easy enough to assemble and the video tutorial helped a lot. Thank you!
Westshade 10x10 Canopy tent
The customer service was superb. Aman deserves a raise and a promotion. He made purchasing our team tent easy with not a single bit of stress. Really appreciate the service and we can’t wait to receive our tent. I’ll be sure to tag you when we take our first team picture.
Westshade 16x16 Canopy Tent.
Working with WESTSHADE has been an outstanding experience. Customer service is top‑tier—every question I had was answered quickly, clearly, and with genuine care. They worked closely with me on a design change and made the entire process smooth and stress‑free. On top of that, they offered the best price I could find anywhere. Highly recommend them for quality, service, and value.
Top Tier Communication
The team responded quickly to all my requests and mocked up a great product. I was very pleased with the communication back and forth and ultimately what they came up with to fit my needs.
Easy Process
Easy Process
Westshade has been very easy to work with. Their communication is excellent, and I'm quite impressed with their customer service (it's a lost art these days). They were quick to design a canopy tent of our dreams and were very upfront with pricing, etc. We liked that there were tiers of pricing to choose from. I'm sure we'll work with Westshade for future projects!
I've ordered 2 tents from them and they…
I've ordered 2 tents from them and they look more expensive at first, but then you realize the cheaper company is giving you a lot less design/printing options, so the other companies end up being several hundred dollars when they aren't even printing on the whole canopy. Ended up having 2 way better tents that people were really impressed with for less money. I've also found their customer service is very quick to email back when I have an issue/question.
Process made very easy
Process made veery easy, was ble to mtatch CMYK, as thery dont do RGB. We havetwo 10 x 10 tents coming so will see if poduct mtaches the experience
Easy, accommodating, swift!
Ordered the westshade instant canopy 10x15' tent... they were easy to work with, accommodating of my requests, and swift in their responses. I sent no less than 8 revisions of artwork/design material back to them within a day and they got back to me about all of them in a single day!
I had an excellent experience working…
I had an excellent experience working with Westshade! The team was fast, professional, and a pleasure to work with from start to finish. They responded quickly to all my questions and kept everything moving smoothly. I’m impressed with how efficient and easy the whole process was, and I’d highly recommend Westshade to anyone looking for quality meeting products
10x10 Canopy & Table Cover
Was quick and gave me what I asked for quickly. I worked with other sites and asked for changes just to get the same thing back again really felt better working with a real person and nota robot.
Fast replies
Called and emailed for every step of the process and made sure everything looked great. We will be back for sure!
Really great team and product
The team communicated very quickly and helped me pick out what was a good fit. They gave me lots of options to help fit my particular order and gave me various quotes on the different directions I wanted to go. The product itself is also the best booth I could find after searching many stores.
AMAZING CUSTOMER SERVICE
Our company recently placed an order with Westshade and ordered the Westshade 10x10 canopy. The customer service reps were AMAZING and very helpful! I will definitely be using them again!
Westshade 10x10 Canopy Tent
Westshade 10x10 Canopy Tent. This is the 2nd canopy tent I’ve purchased from westshade. Their team is super helpful in the decision making process and the they’re design team are absolute pros! From order, design and finalization, we were done in less than 24 hours. Great working with them again!
Westshade 10x10 Canopy Tent
Westshade was a pleasure to work with from start to finish. The design process was smooth, well-communicated, and handled with a lot of attention to detail. It felt collaborative rather than rushed, which made a big difference on a custom project like this.
The team was thoughtful about revisions and clearly invested in making sure the final product reflected the intended vision. Turnaround was efficient, and overall the experience felt professional and well managed.
If you’re looking for a company that takes custom work seriously and values how the final product is presented, Westshade is a solid choice!
Very helpful when getting proof made
Very helpful when getting proof made. Fast responses.
Very easy to talk to and work with
Very easy to talk to and work with! Highly recommend
Westshade customer service - A1
Westshade customer service was second to none. They promptly adressed all my questions and sent me a proof in a timely fashion. I was able to place my order in the same day. The proof looked amazing, looking forward to the product coming in.
Ordered 10x15 canopy package option with three half sidewall with custom printing.
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