wetracked.io Reviews 

1,000
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's responsiveness, friendliness, and helpfulness in resolving issues quickly and efficiently. The platform's user experience is frequently described as intuitive and easy to use, making setup and navigation straightforward for all users. Reviewers also appreciate the quick response times from support, which instills confidence and ensures a smooth overall experience. However, some customers also noted dissatisfaction with the customer support, citing slow, generic, or unhelpful responses that failed to address their core problems.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting the support team's quick response... See more

User experience

Consumers find user experience to be positive, with many describing the platform as reliable, easy to use,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many expressing satisfaction and happiness with the overall... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wetracked has been a game changer for our business. The platform is easy to use, the data is accurate, and it integrates perfectly with our ad accounts. It helped us finally understand which campa... See more

Rated 5 out of 5 stars

Wetracked.io completely changed the game for my ad campaigns. I was flying blind with Meta reporting all over the place. After installing Wetracked, I’m seeing 98–100% accurate tracking and can finall... See more

Rated 5 out of 5 stars

I use wetracked.io to monitor conversion data and ad performance across multiple platforms. The dashboard is intuitive, and setting up tracking links takes just a few minutes. What I like most is... See more

Rated 5 out of 5 stars

WeTracked has been amazing so far. It completely fixed my tracking issues between Shopify and Meta Ads especially with Add to Cart events that were never accurate before. The setup was quick, the team... See more


Company details

  1. Software Company

Written by the company

Optimizing ads and tracking data from Shopify events for accurate reports on Facebook, Google, Pinterest, X, Snapchat, and TikTok. Your customers purchased, we tracked.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,000)

227 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

I'm very happy with wetracked because it allows me to see very accurate data which i can work with. Been with them for a year right now and seeing great improvements compared to before that. Definitely recommend

October 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wetracked has been a game changer for…

Wetracked has been a game changer for our business. The platform is easy to use, the data is accurate, and it integrates perfectly with our ad accounts. It helped us finally understand which campaigns actually drive results.

The support team is also fantastic — quick to respond, friendly, and genuinely helpful whenever we have a question. It’s clear they know what they’re doing and care about their users.

Highly recommended for anyone serious about tracking and improving their ROAS.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wetracked's tracking is truly perfect

Wetracked's tracking is truly perfect; it tracks practically all sales. Their customer service is very helpful and they respond immediately, avoiding long waits. I recommend it; I've been using it for several months now.

October 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The customer support is exceptional

The customer support is exceptional, quick to respond, genuinely helpful, and committed to finding solutions. The tracking accuracy is impressive, with data that perfectly matches my ad platform results. Overall, the tool feels reliable, transparent, and easy to trust.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Game-Changer for Ad Tracking and Optimization


I really like how clean and intuitive the interface is—everything is straightforward to set up and easy to navigate. The platform makes it simple to track ad performance across different channels in real time, and the reporting is clear and actionable. I especially appreciate the fast customer support and how responsive they are to feedback.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service! ⭐⭐⭐⭐⭐


I am extremely satisfied with Wetracked! The service exceeded my expectations in every aspect.

**Exceptional support:** The customer service is simply impeccable. Whenever I needed help, I was attended to in less than 5 minutes! The entire team is extremely competent, attentive, and dedicated, but I must give a special shoutout to January, who stood out for his excellence in customer service. He was extremely helpful, patient, detail-oriented, and always found quick solutions to all my questions. He's the type of professional who makes all the difference in the customer experience!

**Accurate tracking:** The data tracking system is flawless. Information is updated in real-time and I can track all my orders with complete accuracy and reliability. I've never had issues with incorrect or outdated data.

**Seamless integration:** A huge differentiator is that the Wetracked team themselves handle all the Shopify configurations to ensure everything is working perfectly. This saved me a lot of time and hassle, as I didn't have to worry about technical aspects. They truly roll up their sleeves to ensure the customer has the best possible experience.

I strongly recommend it to anyone looking for a professional and reliable tracking solution!

October 5, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Legit website

WeTracked does what it says. Better and more accurate tracking in almost real time.

Can recommend it. Especially for TikTok and Google

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Best server side tracking app

Best server side tracking app, customer support understand our requirement so we could connect all our 20 stores to track correctly with our google ads campaign thanks a lot !

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The best

The best in the game in terms of tracking data, highly recommend.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

excelent customer service

excelent customer service, I had a problem with my sub and they resolved it whitin seconds, no questions asked. diffenetly the best tracking app for ur ecom business.

September 28, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look