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We Tree Kings Reviews 963

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TrustScore 5 out of 5

4.8

Christmas Tree Farm
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, often highlighting specific individuals for their exceptional service in assisting with tree selection and even carrying them to cars. People are delighted with the product itself, frequently describing the trees as beautiful, healthy, fresh, and of excellent quality, often noting their perfect shape and impressive longevity. The delivery service is also widely commended for being efficient, on time, and careful, with many appreciating the convenience of doorstep delivery. However, some customers also noted issues with the product and delivery. A few people received trees that were damaged, scrawny, or had significant needle drop, despite being advertised as premium quality. There were also instances of late deliveries, poor communication regarding delivery status, and trees being mishandled during transit, such as being left on their side or having broken branches. Some reviewers also experienced issues with potted trees not surviving or not being as healthy as expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Users describe positive interactions with the product. Many customers are delighted with the quality, shape,... See more

Service

People report positive experiences with service. Many reviewers praise the friendly, helpful, and polite... See more

Quality

Consumers generally express satisfaction with the quality of the trees. Many reviewers praise the trees for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

Just got our gorgeous Christmas tree from Dylan at Halfway again this year. They never disappoint from here and Dylan is super helpful to a very indecisive and picky customer 😅 no pressure just happy... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Company details

  1. Christmas Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.

Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Highly recommend

Highly recommend for super Christmas Trees. Excellent Customer service from Nigel, at what must be their busiest time of the year. Trees were in excellent condition when they arrived and I loved the fact that they came with a nice red pot💕 . Looking forward to planting them after Christmas too . Thank you .

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Tree 2025

Dillon served us found size of tree we wanted immediately, nice looking tree, he offered to carry to car which wasnt required but good customer service

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

£70 and there’s no way that it’ll last!!

£70. Bought on the 29th November from Morrisons Northampton and despite watering regularly and it being a non drop tree, the needle drop is ridiculous. Bought there for a few years now and the quality has definitely dropped as they’ve got bigger so we won’t be going back. Will almost certainly need to buy another tree as this one is unlikely to last. Niceties and banter is only worth so much I’m afraid. No mistletoe and had to lug it to the car ourselves. A real shame but you live and learn.

December 14, 2025
Unprompted review
We Tree Kings logo

Reply from We Tree Kings

Hi David,

We're really sorry to hear about the needle drop you're experiencing - this isn't normal for our trees, and we'd never knowingly sell a tree in poor condition.

If this is the case, we'd like to offer you a replacement. We always stand behind the quality of our trees, and if you'd contacted us directly when you first noticed the issue, we could have resolved this for you straight away.

You can get hold of us at hello@wetreekings.com or 0333 3355 947 so we can arrange a replacement swap at our Northampton Morrisons site.

Best wishes,


The We Tree King Team

Rated 5 out of 5 stars

We buy our tree from We Tree Kings…

We buy our tree from We Tree Kings every year. Always superb quality and the trees really last.
Kyle was so helpful and helped me choose a tree and carried it to my car for me. He was very funny too and made the whole experience a fun one. Tor, his colleague, kindly pruned the base for me before wrapping. Excellent service Kyle & Tom!

December 14, 2025
Unprompted review

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