On ordering, discovered there was a discrepancy between the shipping price quoted on my receipt and the shipping price as advertised on the website (£75!). Phoned them up and they said that they would... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our first purchase to the store in Hillington..Stock great and the store was heaving(that TELLS something)..It's only letdown is the staff aren't very friendly..otherwise it would have been 5 stars..S... See more
Company replied
Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happ... See more
Company replied
I cannot recommend this company enough. I purchased some really nice hard core panelling for my bathroom which looks even more fabulous installed! From seeking advice prior to purchase, to the pu... See more
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Company details
About Wet Walls & Ceilings
Written by the company
Contact info
20 Barrie Road, G52 4PX, Glasgow, United Kingdom
- 0141 882 8275
- info@wetwallsandceilings.co.uk
- www.wetwallsandceilings.co.uk
4.1
Great
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Wet Walls & Ceilings
Hi Simon, many thanks for your review. Great to hear you received a quick and helpful service. Look forward to seeing you again soon. Many thanks, Paul
Great service from order to delivery
Great service from order to delivery. The staff were very helpful and lots of products to view in the store.
May 12, 2026
Reply from Wet Walls & Ceilings
Hi Paul, many thanks for your great review. Look forward to seeing you again soon.
Reply from Wet Walls & Ceilings
Hi Lewis, please accept my apologies for the error with your samples delivery. We despatched your order on the 29th April via Royal Mail, however, it looks like it has been lost in the post. I will arrange for new samples to be despatched today and I will also refund you for your order. Apologies again, many thanks Paul
Reply from Wet Walls & Ceilings
Hi Chris, please accept my apologies for the error with your samples delivery. We despatched your order on the 6th May via Royal Mail, however, it looks like it may have been delayed in the post. I will arrange for new samples to be despatched today and I will also refund you for your order. Apologies again, many thanks Paul
Good wet wall but said could return any…
Good wet wall but said could return any not used go to return it and tell me its to late not be back terrible poeple service all the staff
April 23, 2026
Unprompted review
Reply from Wet Walls & Ceilings
Hi Colin, can I please check if your order was placed with us, Wet Walls & Ceilings? We can't seem to find any details of an order you placed with us. Many thanks, Paul
On line order was simple
On line order was simple. Contact email with company to sort out delivery got quick response and delivery driver call to advise of delivery time and location. Fragile goods well packaged and received in tact.
April 20, 2026
Reply from Wet Walls & Ceilings
Hi Philip, thank you for your great review. Good to hear you found the online ordering easy and received a quick response from our store and delivery driver. Look forward to seeing you again soon. Many thanks, Paul
Worth a visit.
Heard good reports about this company and visited with a bit of worktop to see if I could get some wall panel to match. Steven was very helpful in offering advice on options and made sure we were happy with our purchase. He understood the problems we had with a previous installation which went wrong and sorted delivery next day. Very happy to recommend this company
April 25, 2026
Unprompted review
Reply from Wet Walls & Ceilings
Hi Ian, thank you for your review. Great to hear you found our staff very helpful and you were happy with your purchase. Look forward to seeing you again soon. Many thanks, Paul
Very good experience
Very good communication from my first question before I ordered all the way to delivery. Delivered bang on time. Honestly I received the best service ever. The wall panels were as described and supporting supplies all great. Thanks so much.
April 22, 2026
Reply from Wet Walls & Ceilings
Hi Tracy, thank you for your review. Great to hear you had a very good experience from initial enquiry through to delivery of your wall panels. Look forward to seeing you again soon. Many thanks, Paul
Reply from Wet Walls & Ceilings
Hi John, thank you for your review. Great to hear you found our wet wall panels are really good quality. Look forward to seeing you again soon. Many thanks, Paul
Reply from Wet Walls & Ceilings
Hi Dawn, thank you for your enquiry, we appreciate you getting in touch. I checked your order with us (Wet Walls & Ceilings) and you ordered one sample at £1.99 which has been delivered ok - Contemporary Formula Tile Effect 50cm Wall Panel.
It looks like the email you sent this morning with the missing samples that have not been delivered is from a completely different company to ours. I would recommend you get in touch with the other company to check on your order progress.
Hope this helps clear things up. We would really appreciate if you could amend your 1 star review with us.
Many thanks, Paul
Great service and a wide range of high…
Great service and a wide range of high quality panels in a range of colours. The order stated that I had 100 days to return any items.
The plumber asked that I purchased 6 panels, but he ended up using 5. I was able to request the return of 1 of the panels, which was accepted and payment was in my account in 3 days, not the possible 10 days.
They are making adjustments to their computer system at the moment. When ordering online, the only delivery centre is Glasgow, but they have at least 5 centres. I rang up the Reading branch, quoting my order number, and I was able to pick them up in Reading. Very nice people to speak to.
March 18, 2026
Reply from Wet Walls & Ceilings
Hi Naipaul, many thanks for your review. Great to hear you found the panels you were looking for and received great service from our Reading branch. Look forward to seeing you again soon. Thanks, Paul
Reply from Wet Walls & Ceilings
Hi Sharon, many thanks for your review. Great to hear you received an efficient and professional service. Look forward to seeing you again soon. Thanks, Paul
Brilliant company.
Wet Wall Works Hillington are absolutely first class. The wall panels I chose were on sale and unfortunately there was not enough available for my project. Stuart was able to source some in England to complete my order. Every member of staff I spoke to was brilliant, they were aware of my order and able to keep me updated regarding delivery etc. The order was delivered on time, by an extremely pleasant, helpful driver. The product is beautiful and according to my fitter, excellent quality. Thank you so much wet wall works, Hillington, you definitely go above and beyond.
March 11, 2026
Unprompted review
I haven't received my order
I haven't received my order, though paid for and no message regarding delivery.
March 10, 2026
Reply from Wet Walls & Ceilings
Hi Angela, please accept our apologies for your missing sample order. It looks we despatched it last week via Royal Mail, however, it may be delayed in the network. I will organise a new sample to be posted out today and we will also refund your order too. Apologies again for the error, many thanks Paul
Ordered sample did not arrive
Ordered sample did not arrive. Phoned up and was promised further samples would be sent. Nothing has arrived.
February 25, 2026
Reply from Wet Walls & Ceilings
Dear Mr Stockford, please accept my apologies for the error with your sample order. I will arrange for new samples to be despatched today. I have also refunded your order this morning. Many thanks, Paul
Post Office delivered a battered & torn…
Post Office delivered a battered & torn envelope with 2 of 3 samples missing. Customer Service (I believe in Scotland) were excellent & have re issued the samples no bother. Very helpful !!!
February 16, 2026
Reply from Wet Walls & Ceilings
Thanks for your lovely review. Apologies again with the first batch of samples and glad you received the second batch. Look forward to seeing you again soon. Many thanks, Paul
Reply from Wet Walls & Ceilings
Hi Mr Mace, many thanks for your review. Great to hear you received an excellent service and delivery. Look forward to seeing you again soon. Many thanks, Paul
Prompt delivery of samples 5*
February 9, 2026
Reply from Wet Walls & Ceilings
Hi Tony, many thanks for your review. Great to hear you received the samples promptly. Look forward to seeing you again soon. Many thanks, Paul
Brilliant
Great website. Samples sent promptly.
Order and delivery was simple, quick and communication was faultless.
A really positive experience.
5 star.
January 30, 2026
Reply from Wet Walls & Ceilings
Hi Phil, many thanks for your review. Great to hear you found it simple to order online and delivery was quick. Look forward to seeing you again soon. Many thanks, Paul
Excellent service from order to…
Excellent service from order to delivery in four days
January 16, 2026
Reply from Wet Walls & Ceilings
Hi Andrew, many thanks for your review. Glad to hear you had a great service and delivery. Look forward to seeing you again soon. Thanks, Paul
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