what3words Reviews 289

The map is poor quality, nothing like OS Maps, will use occasionally for fun, but OS maps is much better

Would be nice if W3E could be integrated with Iridium Emergency GPS locators.

Responded quickly understood my query- was unable to sort out but gave me the correct link to rectify my problem.

Found this app indispensable - absolutely brilliant. It got me to an interview on time where there were multiple businesses at the same address. The company were impressed I’d found them as they said not everyone managed to find them using traditional Sat nav methods.

The best. Very accurate and easy to use. Wonderful way to be accurate and find locations.

A unique and easy-to-use way to specify precise locations. Living in a rural area with house names rather than numbers, this has been a game-changer - no more endless phone calls explaining where we are, just a single short message!

I recently had an occasion to use 'what3words' for the first time. I had no idea how to use it and I only have a laptop (no fancy phone). In desperation I messaged w3w to explain my predicament and to ask their help.
I thought it was going to be really complicated and that I would have to download it. A very kind person responded straight away and helped me to do my search, which turned out to be easier than I thought. I am very grateful to w3w for their friendly help.

I contacted What3Words for help in understanding a particular issue. A very helpful person, Jana, explained how to overcome this issue. Great service

I had a wee issue with the app telling me I was 355 miles away from my actual location & got in touch with the support team by email after the Twitter team helped and directed me to them. I got a very quick response with detailed instructions on how to resolve the problem. All very easy but Jana was very helpful and I am reassured that if I need rescued, the emergency services will be able to find me!! 😁

asked some questions and they got answered quickly and efficiently

Great app highly recommend help with getting an ambulance to my bro and saved his life best app for emergency when your unsure of the address call handler spelt each word out to make sure its correct.

W3W is not only a terrific mapping and navigation tool, but the support to an inquiry I made about a specific use was timely and useful.

I saw someone visiting Jersey kindly reporting a sighting of an Asian Hornet to our local Asian Hornet Group on FB. Love W3W.

I loved the what3words concept as soon as I heard about it. This week I came across an abandoned shopping trolley in a local park and had an idea how w3w might solve an old problem. I mentioned it on their chat function and asked for the idea to be passed to their development team. With a day I received a personalised message of thanks and an assurance that my request had been met.

Now this is not the first time I have made a suggestion to an organisation I respect but it's one of the only times I got a thoughtful response. (Of course Jana could just be an AI bot but a very clever one!)

i use what3word a lot of the time to find address and locations. it's a good App if you are lost or need help

Helpful and patient,especially grateful as I am old and disabled and NOT I.T. savvy
Well done HUEL and DPD for your quality response 👍

App does what it claims to, and is easy to understand.
I asked a question using the'support' team, and got a prompt, clear, effective reply. Very impressive!

Great app and great customer support.

Fantastic, courteous and insightful help from Jana at the what3words team when I had some functionality issues (which ended up being with my phone settings and not a problem the app or service itself).

A lot of customer service departments could learn from the team at what3words.

Can’t recommend them highly enough.

Absolutely fantastic. I’ve had the App since the start and I couldn’t live without it. I spend most of my life either on my farm or others and simple tasks like drain locations, pipes and other services are really easy to map, save and share with others.
I’ve needed a field drain clearing and it take seconds to send a really accurate location to someone instead of the old way of telling them to take 20 steps south and 5 step east from a tree that you forgot blew down 2 years earlier.
I also hire storage tanks and it’s really useful to plot exactly where they are if you need to send someone else in to collect them, and when a customer sends you the location for delivery.
I have saved hours and countless miles finding everything all the time, first time.