WhatsMode Reviews 

301
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Unacceptable. Paid with PayPal, have transaction records with Invoice and Transaction ID. No confirmation ever came yet money taken out. Sent 4 messages to find out why not delivered and they want Con... See more

Rated 1 out of 5 stars

I ordered two pairs of boots a month ago, they have taken my payment but I have received nothing. Have contacted them twice but still nothing. Not happy.!!!! Finally arrived today, nothing like adve... See more

Rated 2 out of 5 stars

NOT WHAT I TAUGHT. IT it took over a month to arrive to me, after sending 2 emails to them, plus the quilty sucks not like the pics shows it's very thin, li... See more

Rated 1 out of 5 stars

I ordered all my daughter's Christmas from Whatsmode.. The end of November, and never came!! I've done everything to contact then with no response!! They gave me a tracking number for my orders, but w... See more

Company details

  1. Clothing Store
  2. also in
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

Discover a world of specially-made fashion attire created by influencers and inspired by you. Collections from apparel and accessories to beauty and lifestyle.


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2.0

Poor

TrustScore 2 out of 5

301 reviews

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2.0

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(301)

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Rated 1 out of 5 stars

Terrible

Terrible. I ordered a pair of boots and received some sort of crib canopy thing? Not only was I charged conversion on currency, but I have now been waiting over a month to receive my refund. Still nothing. Do not recommend at all

November 27, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible waiting time and refund.

Terrible waiting time and refund.
After waiting 2 weeks for the item to even be shipped from the warehouse due to a "backlog of orders", I was told customer service would submit a "refund request" that would take around 10 days. 1 month later and I still haven't received a refund or even a word about it for an above 50$/£40 pair of boots.

November 19, 2018
Unprompted review
Rated 1 out of 5 stars

My order was lost and after lots of…

My order was lost and after lots of back and forth with Jairo I was told a refund would be made and it would take a few days - now waiting over 6 weeks and still no sign of the refund! Do you actually exist?

November 12, 2018
Unprompted review
Rated 1 out of 5 stars

no delivery poor refund policy

Ordered 3 pairs of sandals, received a random dog toy, eventually after 3 months I got a refund, although I’d rather of had the sandals, but as it was through PayPal it cost me a fee :(
No apology

November 10, 2018
Unprompted review
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Rated 1 out of 5 stars

Never buy from this company

Never buy from this company. They took my money! No order confirmation, no email, nothing ! When i contacted them they asked me to prove my purchase. i took picture of the transaction and they said that's not proof. I lost my money and they just said " sorry for the inconvenience , have a nice day :)" . They are scammers . Don' t risk your money !

November 4, 2018
Unprompted review
Rated 5 out of 5 stars

Good quality

The sandals I ordered were the ones delivered - arrived much earlier than expected. Good quality at an exceptionally good price. whatsmode provided excellent customer service and the answers I needed.

October 30, 2018
Unprompted review
Rated 1 out of 5 stars

One month and still no refund for missing item

I ordered three items mid-August. I was informed by the seller that due to higher than expected orders, there would be a delay.

I finally ended up receiving two of the three items at the end of September. First of all, the quality is poor and doesn't look anywhere near as good as the photos.

Secondly, I emailed them about the missing item and was informed they would issue me with a refund. Over 1 month later and many emails asking about it, I have still not received my refund and was only informed today that the refund still needs to be approved! This is simply unacceptable and it feels like they are scamming me.

Luckily when I checked how I paid for the items, I found it was through Paypal so I have escalated it as a dispute for them to investigate.

Still hoping to get my money back sometime this year.

Avoid at all costs.

October 28, 2018
Unprompted review
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Rated 1 out of 5 stars

Wish I could do no stars !!

Wish I could do no stars !!! I ordered 4 tops and they looked nothing like the quality of the picture!! Material is so cheap can't wait to see IF I get my money back !! DO NOT ORDER FROM HERE

October 28, 2018
Unprompted review
Rated 1 out of 5 stars

DISAPPOINTED I ordered 2 pair cute sandals in May-…

I ordered 2 pair cute sandals in May- never received them. It was done through PayPal and finally checked with my Credit Card Co. Refund check has been received by Credit card Co. in OCT. Didn't go out to buy sandals this summer as was waiting for theirs.Wont order from them again. Very Poor Customer Service, and they will eventially realize Customer Service is VERY important.

October 25, 2018
Unprompted review
Rated 1 out of 5 stars

Took 150.00 from me

I spent 150.00 on their website. Several weeks later.. I received an empty bag that had been ripped apart. The post office even labeled that they had received it unsealed and put it in a zip loc bag before giving it to me.
I contacted customer service to get my items replaced or a refund, and the person responded that I had done that to the bag myself, and that I really had received the items. He would not replace anything or give me my money back.
I wasted 150.00 for this company to keep my money and 100% scam me and rip me off.
Don’t purchase items from them. It could happen to you too.

October 22, 2018
Unprompted review
Rated 1 out of 5 stars

I placed an order back in September

I placed an order back in September, and have been talking to Sergio by email on my cancellation and refund and each time he sends me a email back stating, your case has been sent as an urgent request, we should get a resolution by the end of this week. This has not been resolved and I have not received my refund. The one star is for at least the communication I've received but I have asked 3 times for my refund ?? what is the problem. I have tried several times to call and the number which is not working??

October 18, 2018
Unprompted review
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Rated 5 out of 5 stars

Good customer service !!!!---

Ordered a mixed tops pack for my work. Exceptional value for money. Customer service was good! Shipping was quicker than estimated. Quality was much better than I expected given the price. Will definitely be buying from this site again.

October 16, 2018
Unprompted review
Rated 4 out of 5 stars

AMAZING

I have recently bought so much items from whatsmode. I am not an online shopper since I like to try things out in person but I took my gamble and ended up liking everything I have purchased at whatsmode. Their material is of great quality, their prices are amazing and using tons of discounts makes it even better. Their sizing is accurate and helpful. It is a great company and I will be making more purchases in the future.

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

BEST BATHING SUIT I COULD FIND ANYWHERE

Let’s be honest, bathing suit shopping ****. It feels like each brand has a completely different way of sizing. I can be anywhere from a size small to large in swimwear depending on the brand. whatsmode swimwear comes in pairs – meaning you are buying the same size in both the top and bottom. I know, I know…when was the last time you were the same size in both a top and bottom? For some odd reason, it works. I ordered a size small in all of the bathing suits below. I am 5′ 4″ and 135 pounds. FYI – I’m only telling you that because I love you, no one likes to share that info. It was also extremely helpful to read the reviews on each bathing suit. Some of the reviews provided the person’s height, weight and how it fit, which ultimately helped me choose my size in ordering. I am usually a medium in bathing suits so I was hesitant to order a size small.

September 30, 2018
Unprompted review
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Rated 5 out of 5 stars

EXCELLENT

My experience with whatsmode has been great i have received all of my items and they are not faulty at all except white bathers my friends told me i haven't experienced any of that but that was what i got told.

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

QUALITY PRODUCTS

i ordered a bathing suit, similar to the baywatch bathing suit, ive received a lot of compliments because of it. a cap, which is the most beautiful cap i have. an eyelash curler, i highly recomend it and several make up products that were good. it took 3 weekd to arrive to Perú, fast.

September 30, 2018
Unprompted review
Rated 5 out of 5 stars

Good Customer Service !*****

Recently purchased flower dresses which where delivered within a week and they are awesome. I love the quality of the dress for the summer. Customer Service was excellent and would recommend Whatsmode to all my family and friends.

September 27, 2018
Unprompted review

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