Wheat's Carpet One Floor & Home Reviews 

34
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had flooring replaced because of a refrigerator leak. Tracy Gooden helped us find a sample that closely matched our existing floor, making several trips to our house in doing so. The men who inst... See more

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Rated 4 out of 5 stars

I had one bad experience with Wheat's Carpet One several years ago The installers were late...they brought the wrong flooring...and their quality of work was poor. After talking to Tracy Gooden about... See more

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Rated 5 out of 5 stars

We worked with Tracy Gooden who helped us sort through several flooring options. We own a second home in Tuscaloosa and she was always willing to work with our travel schedule. The folks who did the... See more

Company replied

Rated 5 out of 5 stars

Jamin was very easy to work with in selecting new ceramic flooring for our master bathroom. We were trying to match the existing tile of our shower and we were able to take several samples home to fi... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Locally owned and operated. Servicing the flooring needs of Northport, Tuscaloosa and surrounding area homes and businesses since 1970.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

1 review in the last 12 months

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Rated 5 out of 5 stars

I discovered an exceptional designer at…

I discovered an exceptional designer at Wheat's Carpet who skillfully helped me craft two stunning bathroom designs- Sophia's expertise shines through, so be sure to request her by name to unlock her creative potential.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Job!

We love our new hardwood floors. The team was great to work with, and we would recommend them to anyone looking to purchase and have floors installed. Tracy, Jovani, and Christian were all professional, efficient, and easy to work with. Thank you all for a job well done!

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of doing…

I recently had the pleasure of doing business with Wheat’s Carpet. Ms. Tracy Gooden helped us make our carpet selection. Not only was she very knowledgeable, Ms. Gooden was an absolute pleasure to deal with. Everything went just as Ms. Gooden said it would go, which was so refreshing given some of the other disappointing instances we have had with sale representatives. Our installation was excellent. Andreas was our installer, and he was also a pleasure to work with. My thanks go out to Tracy and Andreas.

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

Tracey Gooden gave me excellent advice…

Tracey Gooden gave me excellent advice in a stressful time. Andreas installed, showed up on time and worked quickly to complete an excellent job.

July 16, 2019
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thanks for the great review and for allowing Wheat's the opportunity to work on your home!

Rated 5 out of 5 stars

Superior Work Done by Wheat’s Carpet One

Tracy Gooden convinced me of the advantages of working with Wheat’s Carpet One versus a big box store. From selection of flooring to the completion of the installation, Wheat’s validated my trust. Tracy sent samples, measured the room, set the operation in motion and followed with a call to assess our satisfaction. Derell, and his partner Troy, took up the old carpet only to find damage to some of the subfloor. Derell immediately contacted Tracy who had a carpenter (Smithy’s Carpentry) at the house at 7:00 the next morning. Billy Smith and his team expertly completed their work in time for Derell and Troy to lay the “wood” flooring that day! It took great skill to accurately cut and place the wood around the circular fireplace. In fact, Derell and Troy were very precise in cutting and fitting each irregular piece in the room. My husband and I have no regrets for employing Wheat’s.

July 16, 2019
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you so much Mr. Cotton for your great review of our company and affiliates. We are honored that you allowed us to work in your home. Enjoy the new flooring for years to come!

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Rated 4 out of 5 stars

I had one bad experience with Wheat's…

I had one bad experience with Wheat's Carpet One several years ago The installers were late...they brought the wrong flooring...and their quality of work was poor. After talking to Tracy Gooden about my bad experience, her great personality and her outstanding professionalism convinced me to give Wheat's Carpet One another try. Tracy has since worked with me on 3 home projects and they've all been home runs! I'm very pleased with the results.

February 6, 2019
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

I am so glad Tracy was able to work with you and Wheat's as a company was able to come through and exceed expectations. Thanks so much for your business and your review!

Rated 5 out of 5 stars

Had to have carpet and hardwood…

Had to have carpet and hardwood flooring replaced because of flooding. Tracy Gooden came to home and measured, ordered and assisted in scheduling installation. Shane was the installer and did an excellent job. Could not have a better installer. All seams are excellent and you have to know where they are as you can not see them. Would recommend him and if need carpet or flooring again would want him to be the installer.

December 28, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you so much for allowing Wheat's to handle the work in your home. I am glad that you are so excited with the outcome and that Tracy and Shane both handled your job the way you expected. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Wheat's does great work

We recently had Engineered vinyl panel flooring installed in our living and dining areas and could not have been more pleased with the service provided by Wheat's Carpet One. The sales representative, Tracy Goodin was extremely helpful, patient and courteous and the installation by Jovanni and Caesar was efficiently and professionally done. The match with adjoining hardwood was also very good. We were completely satisfied with the quality of the work and their quote was significantly lower than a leading competitor. Great folks. Highly recommended.

November 30, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Hi Mike, Thank you for taking the time to leave this review. We are happy to have been able to help you find the perfect flooring for your living and dining areas. We will be sure to pass your kind words on to Tracy, Jovanni, Caesar, and the rest of the team. Thanks again!

Rated 5 out of 5 stars

We needed carpet installation quickly…

We needed carpet installation quickly and I contacted Wheat's Carpet One and was assisted by Tracy Gooden. Tracy came to our home to take measurements and help with the carpet selection. Within a week our carpet arrived and was installed. Thanks so much to Tracy and Wheat's Carpet One.
R. Davis

November 4, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you so much for leaving your feedback. We strive for excellence in our work, I am so excited you're pleased with Tracy and Wheat's Carpet One.

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Rated 5 out of 5 stars

We worked with Tracy Gooden who helped…

We worked with Tracy Gooden who helped us sort through several flooring options. We own a second home in Tuscaloosa and she was always willing to work with our travel schedule. The folks who did the installation were also reliable and showed up when they commited and finished the job on schedule. I would definitely work with Tracy and Wheat’s again!

September 21, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you for the 5-star review, Eric! We really enjoyed working with and hope you enjoy your new flooring for many years to come.

Rated 5 out of 5 stars

Natalie Dauchy is so great and highly…

Natalie Dauchy is so great and highly qualified designer. She made it so easy to have my floors done! The installation team came in and had the whole job finished in one day.

August 31, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Heather, thanks for 5-star review! We're glad to hear that Natalie was a huge help for you in the design process, and we hope you enjoy your new installation for many years to come.

Rated 5 out of 5 stars

Everyone at Wheats has been great

Everyone at Wheats has been great! Tracy Gooden was my sales person and she has been excellent and extremely patient! She helped me pick out the best flooring at a price I could afford for my home and was there for me every step of the way! The installer was David and he really knows his craft! He made a very stressful time go very smoothly! My floors look beautiful! I could not be happier with my decision to choose Wheats and i will use them in the future.

August 25, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Hi Charlene, We are happy to hear that you had a great experience with us. Enjoy the new floors! We hope to work with you again.

Rated 5 out of 5 stars

I had new carpet installed in my…bedroom and vanity

I had new carpet installed in my bedroom and vanity area. In order to install the carpeting the workers had to disassemble a fully adjustable king size bed including all the cords and wires. The job was well done and the workers cleaned up after themselves and put the furniture back in the room.
The nice surprise happened a few days later when a thunderstorm sent my big dog under the bed. When the storm was over, I went in my room to crawl under the bed, disconnect the wires under the bed, untangle the dog, and reconnect the wires. My usual routine.
As I was about to crawl under the bed, I realized the workmen had organized the wires and gathered them near the headboard. My 55 lb baby can now go under the bed anytime he wants and crawl out when he is ready. Nice attention to detail. Thank you. Susan Wharton

June 7, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you so much for your kind words! We always try to go above and beyond, we are so glad that your new storm routine is now easier for you!

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Rated 5 out of 5 stars

THANK YOU, Wheat's!

Wheat's Carpet One donated the flooring materials, tile and complete installation for a Habitat for Humanity of Tuscaloosa home in the spring of 2018. They allowed the homeowner to choose extremely high quality flooring and tile, and assisted her with the choice of colors and materials. This was especially important, because the homeowner's son is confined to a wheelchair, and the flooring materials particularly needed to be very durable. Additionally, Wheat's installed a beautiful, fully tiled, roll in shower for the homeowner's son, and a gorgeous tile back-splash in her kitchen.

They treated our Habitat homeowner with the same level of courteous service as they would have the most high-end customer. Furthermore, they donated materials suitable for the finest homes, and installed them in the same flawless fashion.

I cannot say enough positive things about them.

Ellen Potts
Executive Director
Habitat for Humanity of Tuscaloosa

April 25, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thanks for leaving such a wonderful review, Ellen. We were honored to help out with this project for Habitat for Humanity, and we hope the homeowner really enjoys the new installation we did for many years to come. Thank you again!

Rated 5 out of 5 stars

A very good experience

A very good experience. I am so pleased with the hardwood flooring it has made my family room look so much larger. My dining room looks so amazing with the new hardwood flooring as well. I would definitely use Wheat's again when my Husband and I decide to remodel some more rooms in our home.

March 1, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you so much for your review on your experience with Wheat's Carpet One. We strive to deliver excellent customer service throughout the entire flooring purchase experience. We appreciate the opportunity you gave us to help bring the dreams of your home to reality. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Good Job

I was very pleased with the work done.

January 24, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you for the review, Tina! We are happy to hear that you are satisfied with the service you were provided. We appreciate your business!

Rated 5 out of 5 stars

Tracy Gooden is wonderful

Tracy Gooden is wonderful! I was under a lot of stress at the time I came in to select carpet and the day that she came to my home to take measurements. Ms. Gooden was so helpful, so patient, and so kind! She helped me select the perfect style in the perfect color. Very professional, very confident! I highly recommend her and Wheat's Carpet One.

January 12, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you for the great review, Patty! We will pass along your kind words to Tracy. Enjoy your new carpet!

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Rated 5 out of 5 stars

The BEST customer service!

Wheat’s Carpet was fabulous from the moment I walked in the door. Ben helped me choose the carpet, got it ordered from me in a timely manner and it was put in very quickly. I also asked Ben about measuring for our preschool and he was there the very next morning with a quote by that afternoon. Excellent customer service!!!

January 6, 2018
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you for the five star review, Laurie! We strive to provide the best customer service possible and we are so glad to hear that our team was able to deliver. Thank you for your business and enjoy your new carpet!

Rated 5 out of 5 stars

Professional and Trustworthy

Wheat's Carpet One assisted us and enabled us to flip our rental property to sell. Tracy did a great job of listening to our needs as well as our budget. The installation was done quickly and professionally, and all the workers were trustworthy and prompt. Thank you, Wheat's Carpet One, for helping us get top price for our property.

December 26, 2017
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Hi Debbie - thank you so much for taking the time to write this wonderful review! We are so glad you had a great experience and we will pass along your kind words to Tracy. Thank you again and we look forward to working with you in the future!

Rated 5 out of 5 stars

Flooring

Tracy Gooden was very helpful in helping me pick out the perfect wood flooring. The installation went very smoothly. I am enjoying such pretty floors. They are so much easier to keep clean instead of the carpeting that we had. Wheat's Carpet is a friendly store with such personable employees. Thanks to you all!

December 18, 2017
Unprompted review
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Reply from Wheat's Carpet One Floor & Home

Thank you, Rhonda, for the feedback. We are glad to hear you love your new wood flooring and we'll let Tracy know you gave her a shout out!

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