Never got my item and when I emailed back several times to get a confirmation or anything I was ignored. Had to go through PayPal to get a refund as your company refused to answer or acknowledge I w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
In general the balls are good. Three of the twelve had imperfections in the cover. They had a 1/16 round hole in the cover. Not worth the risk of more imperfections so I won’t purchase again
The golf balls never showed up. 3 months and several emails and still do not have any confirmation that the order was shipped.
I placed my order for 2 boxes of original black balls on 1/18/23 and it was never shipped. 4 months later and I still never received it.
Company details
Written by the company
The UK's most innovative golf brand. What started as an idea of two hockey-playing golf enthusiasts during the COVID-19 pandemic has now disrupted the golfing industry. Our unique, ice hockey puck resembling, matte-black golf ball is not only stylish, but performs to the level of some of the most well-known and established golf balls on the market. The only difference is the price. So, grab some now while you can. ALSO AVAILABLE: BRAND NEW MATTE WHITE GOLF BALLS (Wheelhouse TOUR).
Contact info
United Kingdom
- wheelhousegolf2020@gmail.com
- wheelhousegolf.co.uk
1.7
Bad
24 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Wheelhouse took my money and gave me nothing!
You took my money and never gave me nothing!
Sent emails No Response!
Order# WHG1299
£32.99 Golf balls
£ 3.95 Shipping
£36.94 Total
August 23, 2025
Advertisement
I never even received my order
I never even received my order. I emailed support three times with no response.
March 12, 2025
Horrible
Horrible
ordered at the end of march, still haven't got a shipping date and it is end of June. Reached out 2 weeks ago with an email, and still no response.
March 29, 2024
Ordered dozen golf balls in October…
Ordered dozen golf balls in October still waiting no reply to emails
October 3, 2023
Advertisement
Never received my order.
May 30, 2023
Never got my item…
Never got my item and when I emailed back several times to get a confirmation or anything I was ignored. Had to go through PayPal to get a refund as your company refused to answer or acknowledge I was a customer.
May 1, 2023
Never got the balls I ordered
Never got the balls I ordered. Was able to get a refund though.
March 20, 2023
Advertisement
i ordered twice 2 dozen golf balls
i ordered twice 2 dozen golf balls, they took my money and i never recieved balls!!!! Thieves!!!!!
March 21, 2023
Golf balls ordered 3/03
Golf balls ordered 3/03, now 3/06 and still no balls delivered!!
March 4, 2023
Never received my order
February 27, 2023
Still haven’t recived order going on 4…
Still haven’t recived order going on 4 months
February 14, 2023
Advertisement
The golf balls never showed up
The golf balls never showed up. 3 months and several emails and still do not have any confirmation that the order was shipped.
April 18, 2023
Website stated the product was…
Website stated the product was available. Almost four months later and they still haven’t shipped my order
January 18, 2023
I never received my order nor was I…
I never received my order nor was I offered a refund. Thanks for nothing .
January 18, 2023
My order never shipped. I never received it.
I placed my order for 2 boxes of original black balls on 1/18/23 and it was never shipped. 4 months later and I still never received it.
January 18, 2023
Advertisement
You didn't send the product.
You didn't send the product.
You didn't respond to 3 emails
You've left me to believe that you are scammers.
January 14, 2023
Quality is suspect
In general the balls are good. Three of the twelve had imperfections in the cover. They had a 1/16 round hole in the cover. Not worth the risk of more imperfections so I won’t purchase again
October 2, 2022
These balls were not visible at all
These balls were not visible at all. Anyone I was playing with with better eyesight couldn’t even find it. Would not buy again
September 17, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.