I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In May 2024 I ordered 8 chairs, really pleased with the quality and design of the chairs. 17 months later I got in touch with them as one of the chairs was showing signs of woodworm. Although they rej... See more
Company replied
I recently purchased dining chairs from Where Saints Go and I couldn’t be happier! The chairs are absolutely beautiful—excellent quality and even better than I expected. A special thank you to... See more
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The leather pommel bench is absolutely beautiful and enhanced my entrance hall perfectly. The delivery was so speedy and arrived before the expected date. The price was good too - very good value for... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Manufacturer
- Kitchen Furniture Store
- Outdoor Furniture Store
- Wallpaper Store
Written by the company
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Contact info
Westbury Street, SK14 4QP, Hyde, United Kingdom
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Where Saints Go
Thank you for the lovely 5* review, it's very much appreciated.
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I love my new dining chairs
I love my new dining chairs. Classy and stylish. Excellent service too. Thank you.
July 8, 2025
Reply from Where Saints Go
Thank you for the review. We're so glad you are happy with your order.
Absolutely lovely product
Absolutely lovely product - well made, and very comfortable to sit on (bar stools)
June 30, 2025
Reply from Where Saints Go
Thank you for the review. We're so glad you are happy with your order.
Beautiful bar stools
Really quick delivery . Superbly packed and absolutely beautiful bar stools . Very good quality… I’m delighted !
June 30, 2025
Reply from Where Saints Go
Thank you for the lovely 5* review, it's very much appreciated.
8 dining room chairs
8 dining room chairs. Outstanding quality. 10/10. Would highly recommend 👍🏻
July 1, 2025
Unprompted review
Reply from Where Saints Go
Thank you for the lovely 5* review, it's very much appreciated.
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Lovely chair
Lovely chair to complete my new home office - stylish & comfortable. Very well packaged too.
July 1, 2025
Reply from Where Saints Go
Thank you for the review. We're so glad you are happy with your order.
Absolutely delighted
My order was easy to place on the website & I did have a question to ask after placing the order. When I phoned customer services they both answered promptly & dealt with my question quickly & efficiently. My order arrived well within the timescale given & the items were well packaged. I'm absolutely delighted with my purchase &, from my experience, would have no hesitation in recommending this company.
July 4, 2025
Reply from Where Saints Go
Thank you for the 5* review, it's very much appreciated. We're so glad our customer service team could assist with your queries and questions.
Ready when called for it and a kind…
Ready when called for it and a kind gentleman carried it and put it in the car. Very courteous.
June 30, 2025
Reply from Where Saints Go
Thank you for the review. We're so glad you are happy with your order.
Great first purchase !
First time buying but won’t be the last. Beautiful quality chairs, exactly as per the images on the website. Super quick delivery, perfect packaging and excellent price. A great experience !
July 2, 2025
Reply from Where Saints Go
Thanks so much for the 5-star review, it's very much appreciated.
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Slightly damaged table- great customer service
Hello, I ordered Jakarta Dining Set snd chairs are great- I have no complaints. Unfortunately table came slightly damaged on the top. The finish is quite poor comparing with chairs. For the prize I paid I expected better quality. I have emailed customer services asking for some discount with attached pictures of the damage and I’m awaiting reply.
I’m disappointed:(
Just to add - I had a great experience from customer services- quick response and I was offered a partial refund which helped. Thanks;)
July 1, 2025
Reply from Where Saints Go
Thank you for the review and feedback, great to hear our customer service team was responsive and helpful to solve the issue quickly.
Copenhagen dining chairs
Ordered Copenhagen dining chairs. They arrived beautifully packed. They are fabulous, amazing quality. So pleased with them. Customer service was excellent.
June 30, 2025
Reply from Where Saints Go
Thank you for the lovely 5* review, its very much appreciated.
London dining chairs great
We ordered 8 London dining chairs and were a bit worried about the green colour as you can never be sure of colours shown online. In fact the green leather looks exactly as the House of Commons chairs, so we were very pleased.
The quality of the wood and leather is first class. Each chair was individually packed with lots of corrugated cardboard. So much it took a special trip to the recycling centre!
Even though we had to wait 7 weeks for delivery (as stated), it was definitely worth the wait.
June 15, 2025
Unprompted review
Reply from Where Saints Go
Thank you for the 5-star review and positive comments, a great comment re the colour, if anyone asks us what the green leather looks like in real life we can refer them to your review now.
My experience with Where Saints Go…
My experience with Where Saints Go customer service has been great. Sally Ann and the team have been super communicative, proactive and kept me updated on all actions that they were taking in relation to my query. I have never dealt with such speedy, professional and friendly customer service, who went to lengths to put things right whilst at all times taking responsibility for the issues. I am very impressed, wish more companies provide such a level of customer care.
June 27, 2025
Unprompted review
Reply from Where Saints Go
Thank you for the positive feedback and 5* review, it's very much appreciated and welcomed.
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Fantastic service delivered the next…
Fantastic service delivered the next working day from order excellent quality
June 27, 2025
Reply from Where Saints Go
Thank you so much for taking the time to leave us a 5* review, it's very much appreciated.
First-time customer
First-time customer. Great service prompt delivery and quality bar stool. Very pleased with purchase.
June 6, 2025
Reply from Where Saints Go
Thank you so much for the 5-star review, it's very much appreciated.
Reply from Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
Very Comfortable and lovely looking …
Very Comfortable and lovely looking barstool . The finish on the glueing and material could be better.
June 4, 2025
Reply from Where Saints Go
We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the chairs. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.
We’d love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.
We look forward to hearing from you!
Warm regards,
The Where Saints Go Team
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Ordered 6 dining chairs in February…
Ordered 6 dining chairs in February that were listed as on stock. After 2 weeks they hadn’t been delivered so I chased and was told that only 1 was on stock so the delivery wouldn’t be until May. Contacted them again in May for an update and was told of further delays until late June or Early July. Now contacted them again for an update and now they’re say late August. Have no faith they will ever arrive and they’re just sitting on our payment. Wherever in the world these chairs are being made they still cannot have left country of origin. What have they been doing since February. No explanations just that they’re waiting to hear from their shipping agent. Not good enough.
June 15, 2025
Unprompted review
Reply from Where Saints Go
Dear Darren
Thanks for your review and feed back We want to offer our sincerest apologies for the experience you've had with your recent order of dining chairs from Where Saints Go.
You're absolutely right to be frustrated, and we take full responsibility for the lack of communication and the delays you’ve encountered. We placed the order with our supplier back in January, expecting the usual 90-day production timeline. However, unforeseen sourcing challenges—particularly due to international trade issues affecting the availability of white oak—have significantly disrupted our supplier’s production and shipping schedules. This has caused knock-on delays to the orders arriving in from this supplier, including yours.
That said, we fully acknowledge that we should have kept you better informed throughout the process. We genuinely regret that we didn’t meet your expectations, and for that, we apologise.
As of today, we’ve processed a full refund for your order, which should appear in your account within the next few days depending on your bank’s processing times. We appreciate the time you took to leave us feedback, and please rest assured that we are actively working to improve both our supply chain transparency and our communication with customers moving forward.
We truly regret the inconvenience caused and hope you’ll consider giving us another chance in the future.
Mark, Tracey & The WSG Team
Jakarta garden chairs
Have bought the Jakarta garden chairs, which are just what we wanted. Tracey went over and above to ensure that we were satisfied with our purchase. Thank you so much.
June 13, 2025
Unprompted review
Reply from Where Saints Go
Thanks for the review Marion. Much appreciated
Mark, Tracey & The WSG Team
Great service from the start of…
Great service from the start of ordering item. I was regularly kept updated re delivery via e mail and by telephone
June 6, 2025
Reply from Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
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