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Whimstay Reviews 

520
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and stress-free booking process, often finding great deals and unbeatable prices. Many highlight the excellent locations of properties, frequently described as perfect and conveniently situated. The staff and customer service also receive high marks for being helpful, responsive, and providing great communication. However, some customers noted issues with customer service, such as ignored cancellation requests, lack of live assistance, or conflicting refund explanations. Other concerns involved unexpected charges, unclear property details like parking or accessibility, and instances of property safety issues or double bookings.

What people talk about most

Location

Customers consistently note positive experiences with location, frequently describing it as fantastic,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy, convenient, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and... See more

Price

Customers are very satisfied with the pricing, often finding great deals and unbeatable rates on vacation... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and responsiveness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our stay was wonderful! Whimstay saved us money on our stay which is always nice especially when it’s last minute. They were also quick to resolve any issues we had and answered any questions we had q... See more

Rated 5 out of 5 stars

I made a booking on whimstay for a last minute trip to Montreal which was cancelled after I made my booking. I immediately reached out to Whimstay and I must commend Tyler as his feedback and handling... See more

Company replied

Rated 5 out of 5 stars

The WHIMSTAY experience was awesome. Easy booking, great customer service and best of all..great price and great place. Our place in Chandler , AZ was top notch. We will most definitely be using WHIM... See more

Company replied

Rated 5 out of 5 stars

We found a great deal on a cabin through Whimstay. When there was a 100 year flood that led to power outages and landslides the week of our trip, Whimstay worked with the owner to issue us a full refu... See more

Company replied


Company details

  1. #13 of 26 best companies in Vacation Rental
  2. #1 of 2 best companies in Beach Resort
  3. #1 of 1 best companies in Cottage
  4. #1 of 1 best companies in Mountain Cabin
  5. #3 of 4 best companies in Pet-Friendly Accommodation
  6. #8 of 12 best companies in Vacation Home Rental Agency

About Whimstay

Written by the company

Meet your secret weapon for last-minute getaways.

Whimstay makes booking vacation rentals feel easy and rewarding. We offer better prices, better service, and smarter timing—on the same homes you’ll find on Airbnb and Vrbo. With built-in price comparisons on every listing, you can see exactly how much you’re saving. On average, Whimstay travelers save 25 percent, or over $200 per trip.

And when plans change or questions come up, our customer support team is here to help. No bots, no runaround—just real people who care about your trip as much as you do.

We partner with top property managers to offer exclusive deals across the U.S., Canada, Mexico, the Caribbean, and now Europe. From cozy cabins to beachside villas, our growing portfolio is built for travelers who embrace spontaneity but never settle on quality.

Book confidently. Save instantly. Travel better.

Visit whimstay.com

We Believe In

Written by the company

Great Deals on Great Stays
Last-minute doesn’t mean settling for less. We hunt down incredible vacation rentals at prices that make spontaneous getaways actually doable.
People First, Always
Whether you’re a traveler looking for your next adventure or a host welcoming guests, we’ve got your back. Real support from real people who actually care about your experience.
See for Yourself
We show you exactly how much you’ll save compared to Airbnb and VRBO, right there on the same page. No hunting around different sites to compare: we do the work so you can see the savings upfront.

Contact info

Promotion box for Whimstay

Same Stays, Better Rates.

Whimstay has the same properties you love on Airbnb and Vrbo, for less

4.5

Excellent

TrustScore 4.5 out of 5

520 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(520)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Whimstay was so easy to use

Whimstay was so easy to use. Type in how many guest and where you want to go. You get a nice long list of options. Prices are good.
We have been going to the same event for 15 years. This year I decided I was tired of hotels. Whimstay popped up so I decided to try it. I am so glad we did!! Best decision ever!

July 7, 2025
Rated 4 out of 5 stars

Daniel in Customer service was great

I was looking forward to the stay I booked with Whimstay, but ran into a problem with the dates that were somehow accidentally booked being wrong. At first, the customer service team told me there was nothing they could do and I was essentially out of luck. However, team lead, Daniel, was very apologetic and said that what they told me was not their policy. He was extremely kind and helpful in making the situation right. He saved my bacon because otherwise I would have been out almost $900! Thank you, Daniel!

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Whimstay with the win

Whimstay with the win. We had no idea they offered places in Ireland, but luckily we ran into a fun blonde who told us all about it!

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Center of Isle of Palms

Location of the condo was awesome. if you like a hotel atmosphere, this place is for you. The place for me was a little confiding for I like more space. Having a pool there was nice for after the beach.

June 6, 2025
Rated 5 out of 5 stars

Loved our stay

Loved our stay! Communication was great and very easy to understand how to access apartment and the rules. Very fast response when we had questions. Such a comfortable space with so much room to spread out with a great space to hang out together as well. Would absolutely recommend and will be staying again.

May 29, 2025
Rated 5 out of 5 stars

Customer Service A+

Had the pleasure of working with Deja on a host issue. The communication from Whimstay is unrivaled and very professional. Chose whimstay over companies due to the pricing, it was by far cheapest and will gladly use them in the future.

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

Secluded Rustic Cabin

Nice secluded cabin exactly what we were looking for. Early entry was appreciated, the only negative is this cabin could really use some updated furniture. It was not comfortable (the Futon) to sit on. I would have put the wicker furniture in the home and smaller outdoor furniture on the deck. Just me, I am always decorating at places we stay with my mind.

June 1, 2025
Whimstay logo

Reply from Whimstay

Glad to hear you had a great stay! We'll be sure to pass on your comments to your host. Looking forward to helping you find your next stay!

Rated 5 out of 5 stars

Had a fantastic stay at this lovely…

Had a fantastic stay at this lovely mountain condo! The location is perfect—peaceful and scenic, yet just a short drive to downtown Gatlinburg, Ober Mountain, and the Great Smoky Mountains National Park.
The unit was clean, comfortable, and well-appointed with all the amenities we needed. The fully equipped kitchen made meal prep a breeze, and the cozy living area with a fireplace and smart TV was great for relaxing after a day of exploring. We also appreciated the fast Wi-Fi, in-unit washer and dryer, and the private balcony with beautiful wooded views.
The setting was quiet and serene, with easy parking and a safe, welcoming atmosphere. Everything was thoughtfully prepared, and the host was responsive and helpful throughout our stay.

We’d highly recommend this place to anyone looking for a comfortable, well-stocked home base in Gatlinburg. We’re already looking forward to coming back!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely Recommend using Whimstay.

This was my first time using Whimstay and I was very pleased. The site was easy to use with detailed information and clear pics. I appreciated the quick and clear communication with both Whimstay and the rental owner. I will check with Whimstay first for my travels in the future. Thank You so much for helping to make our trip amazing.

June 3, 2025
Rated 5 out of 5 stars

Pleasantly surprised

Was skeptical because never heard of Whimstay. The site was clean and easy to navigate. Lots of choices at very good prices. Easy booking procedure. Will probably use again.

May 27, 2025
Rated 5 out of 5 stars

My experience with Whimstays

I booked through Whimstays and was a little bit hesitant about it. However Deja from their support, was super supportive of the whole process and quelled all of my doubts. Even before I booked she was answering as much questions as she could and was extremely responsive. However, there was an issue on the host side so the booking never went fully through. They gave me a full refund and was extremely friendly, and apologetic during the entire process even though it wasn't their fault.

May 20, 2025
Unprompted review

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