Whipmats Reviews 

They simply do not fit. They are awful. I had the drivers mat get caught up round the steering column. Caused a loss of steering, luckily I managed to fight the car to the kerb, where with a bit of pulling managed to get the mat untangled. The company would not refund but sent another set of these useless mats. The rear mat was nothing like the floor pattern. Don't die for an accessory. Save your money. Pop to Halfords or buy a cheap mat off Temu

This is not UK company like advertised
Unable to contact them only by email
Phone number given never answers
Carpets cheap and tacky
They are not here to help customers
My advice is
PLEASE AVOID THIS COMPANY
GO ELSWERE

The social media adverts look good but in practice the mats don’t fit quite as well as they should. The main problem though is that they don’t have the anchor fittings to attach to the manufacturers floor mounted studs. They therefore slide around, particularly at the drivers side where your feet are moving around. They finish up losing their rigidity and start to twist and then get stuck under the pedals (in my case; Mercedes CLS) which is dangerous.
Avoid at all costs and ignore the gloss and probably false reviews.

These whip mats are very nice but... you only get the two front mats for the £59 which makes them Very Expensive! They are not worth the expense just for two mats.

Driver side Matt did not fit correctly and was sliding about the clips close to the door side didn't fit anywhere should not have been on in my view, tried to use the velcro strips provided but still would not hold the Matt in place ! The others do fit and look ok and the reply from customer service was like a thanks for your money but sorry it doesn't fit .here is my reply

Thank you for your message.

We’re very sorry to hear about the issue you’ve experienced with the driver’s side mat not fitting properly. We understand how frustrating this must be, especially after trying different adjustments.

We truly appreciate you taking the time to share your feedback, and we will make sure this is noted and passed along to our production team for review and improvement.

Please accept our sincere apologies for the inconvenience caused.
​

Best regards,
Kevin P.
Customer Support
Whipmats.co.uk - A Proudly British Brand.

Really! Not happy

I wouldn't buy from this company again if they were giving them away. The product bears no resemblance to the items listed, the fit is awful and your customer service is appalling. To say I'm disappointed would be the understatement of the year and their assertions that the products sent are in any way similar to items listed is actually laughable.

This company is totally pathetic. NO the mats aren't tailored to fit, NOWHERE NEAR. After sales is horrendous, if you do end up with mats that DO NOT FIT, which is 99% likely, and they do end up sending a replacement, as far as they are concerned they are doing that as a goodwill gesture. They sent me 2 lots, neither of which fitted AT ALL, then they told me I had no right to a reimbursement. They were willing to give me 30% back, then after standing my ground, and threatened them with trading standards, they gave me 50% of my money back. They take a long time to send them to you, so by then you are out of your time limit for a refund. They reckon that they can't do that for everyone or they would be out of business, well get the right ones sent out then!!!!!! Awful company to deal with, they want your money upfront, but then it's a nightmare if you haven't received what you've asked for. Will never deal with them again and I really recommend nobody else does either!!!!!!!!!!!!!!!!

Order my mats but site crashed at checkout so I tried again later on same thing only to find out the day after it charged me twice, emailed them got nothing back from them for a few days the they tried to tell me they tried to contact me regarding the duplicate order which they definitely didn't and now no emails go through,

AVOID THIS COMPANY!!!!!

This company is a total disgrace. Ordered the full car interior mat set , seat covers and boot mat .£429 worth . Looked good until fitting . Boot mat too small a real struggle to fit the so called luxury floor coverings , not the advertised perfect fit by a long shot, of which didnt even fit the drivers side ...then to top it off the rear seat is a bench seat with split 60/40 backrest. They sent individual seat covers which do not even fit .then when contacted sorry we do not do compatible covers for your vehicle..emailing is basically a brush off . Not interested in rectify issues . Basically a waste of money . Customer services is diabolical . Asked for a return address , then communication cut off....so have no choice but to try and recover the monies via credit card company . ADVICE : STAY WELL CLEAR OF THIS COMPANY....NOT TO BE TRUSTED .

Its Scam becareful.

Great product, worth the money, delivered on time and well packaged. Slight disappointment in that the video shows the mats coming higher up the door sills and the seat belt comfort strap was not quilted like the mats, however would use again.

Be careful if you apply for a charge back just had a run in with The bank of Scotland (mastercard) trying to get your cash back is near impossible for the information they need e copy of every e-mail every picture and dates of complaint and purchase and of course asking Whipmats for your cash returned impossible a company thats under review with company house e-mails bounced back no phone communication and there page took down so beware if you have a complaint and want a refund forget it you are getting NOTHING

Not as described they don’t even fit getting fobbed off by this company they certainly aren’t Italian leather it’s cheap Chinese rubbish

The mat's did actually fit very well. However, very poorly made, materials used are of poor quality, after only 4 weeks the stitching is coming apart. Email address doesn't work anymore. Please avoid, nothing like the pictures and videos used in advertising. Went in the bin today.

Fantastic product, received in 12 days from ordering, really happy and fitted fantastic in our range rover sport, look as thought they were from land rover direct, defo recommended

Disappointed that the clip placed on the mats were in the incorrect place having to remove them leaving marks in the materials .
Very bad.
Advised them not to place clips on mats for customers

Purchased full set front and rear seat covers for a Renault Clio 21 plate. When received tried to fit them, front seat cover was three inches bigger than the other one. Did not fit the seats correctly, adjustable handles were covered. The base of the seat covers did not fit correctly either. The rear seat covers were the wrong ones that were sent even though the order stated the correct rear seat covers that were requested.

Also purchased the floor mats what a joke that was meant to be custom fitted couldn't put the drivers side in as it interfered with accelerator pedal the passenger side had frayed stitching and the emblem was torn.

On emailing whipmats with a video and multiple pictures were sent showing all problems with the mats.

The email addy is on a continuous bounce back and is no longer working (probably due to too many complaints) even going through the website portal no response.! 🤬

Wanted to get ahead of the game, so ordered matts for the car in December,
They requested photos of the seat base, but I couldn't provide obviously, because I didnt have the car, this should have set alarm bells going...anyway i told them this and they just said thanks for confirmation even though i hadnt confirmed anything, except I wasnt getting car till March, and they would go ahead with the order. As I'd told the the year make and model I wrongly as it turned out assumed they new what the where doing, after all that are meant to be a professional carpet maker In business for years. So after getting the car the front
matts dont fitt...sent an email, got the most unapologetic email back saying complaints must brought to there attention within 14 days, impossible for me to do for the reasons described above. Have now sent loads of emails, the same answer every time tuff, your outside 14 days. Customer relations are diabolical, they haven't got a clue, are totally unwilling to listen even though they sent matts that dont fit, regardless of 14 day crap. And to cap it all, if these are far far from high quality Italian leather,more like Chinese cheap crap. Having said that, I probably would have got better matts that fit if I'd bought from Temu..dont touch Whipmatts with a barge poll, I've phoned them on at least 10 occasions no one has ever answered the phone. And some of those calls were before I ordered, should have known better. Stay away from Whipmatts awfull quality diabolical costumer service, well non- existent customer service, they don't care they got your dosh, so tuff luck. Get your matts somewhere else!!!!
Sent an email

Ordered a set of mats for my volvo xc40, they eventually arrived and from unpacking they seemed very cheaply made, the backing is foam and they are very thin and flimsy. When I tried to fit them they did not fit, and trying to contact them was virtually impossible. The phone number on their site did not work and I tried contacting them on Facebook but no joy. The only contact I had was through email and after numerous emails they suddenly sent me another set of mats and when I fitted them they were badly fitting and thin and cheap looking. When you watch their videos on tiktok, Facebook etc the mats look different in fitting and quality. They have an address in uk but it comes back to a flat above the shops.

DO NOT BUY, THIS IS A SCAM COMPANY