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Whitby & Co. Optician Reviews 4

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TrustScore 4 out of 5

4.0

Optician
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Company details

  1. Optician

Written by the company

Whitby & Co Optician is an independent optical practice based in Central London, known for delivering outstanding eye care services with a personal touch. With a dedication to excellence, we have been serving our community for over 30 years, offering a comprehensive range of optical solutions tailored to meet the diverse needs of our patients. Our services include thorough eye examinations, prescription glasses, contact lens fittings, and specialist consultations. We offer a wide selection of high-quality eyewear from leading brands, ensuring you find the ideal style and fit for your vision requirements. At Whitby & Co, we prioritise your eye health and overall well-being. Our team of expert optometrists use the latest technology to deliver precise diagnoses, while our friendly and professional dispensing opticians ensure you leave feeling confident in your chosen frames. From your initial consultation right through to aftercare; you're in good hands. We also offer bespoke services, including advanced lens options and personalised frame fittings. Whether you are seeking routine eye care, specialist advice, or stylish eyewear, Whitby & Co Optician is here to provide exceptional care and service.

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4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Amazing service from Maryam

I'd just like to say the l,evel of service and support u got from this young lady was amazing. She could not have done anymore for me her patiance with me while I looked around trying to find something I'd like. Again thank you to such a wonderful girl will be recommending and coming back soon.

December 13, 2024
Unprompted review
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Reply from Whitby & Co. Optician

Hi Jane,
Thank you so much for taking the time to leave your feedback. We are thrilled that Maryam was able to help you find something you like. We are fortunate to have Maryam on the team as she is great at looking after our customers and providing them with exceptional service. She will be thrilled with your feedback. We look forward to welcoming you back soon.

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Rated 5 out of 5 stars

Jess is a star

Jess is a star. My wife needed new glasses and we were recommended by a friend to try Whitby & Co, and specifically to see Jess, and they were right. Jess' outstanding advice and service led to both my wife and myself to buy new frames and lenses. Could not have been better service.

September 10, 2024
Unprompted review
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Reply from Whitby & Co. Optician

Thank you for the fantastic feedback, Gary. We're delighted Jess could assist you and your wife in finding the perfect glasses! Thank you for the kind recommendation. Don't hesitate to stop by for any adjustments – we look forward to welcoming you both back soon!

Rated 5 out of 5 stars

Nish is an absolute star

Nish is an absolute star. Careful and professional but friendly and relaxed. As lovely and efficient experience as you can have at an optician!

September 19, 2024
Unprompted review
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Reply from Whitby & Co. Optician

Thank you for leaving us such a wonderful review, Ruth. We are extremely lucky to have Nish as a part of our team. We look forward to seeing you at your next check-up. Take care.

Rated 5 out of 5 stars

I have used Ms Whitby's company for new specs

I have used Ms Whitby's company for many years, even since I started to need spectacles.

As ever, the service is impeccable and friendly. The optical testing equipment is bang up to date and the testing optician was very knowledgeable, very pleasant and very easy to work with.
Delivery of new lenses was fast and painless (except as to the cost).

August 27, 2024
Unprompted review
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Reply from Whitby & Co. Optician

Thank you so much for your kind words, Stephen! We’re delighted to hear you enjoyed the experience. We always aim to make everything smooth and pleasant—from testing to delivery. Thank you for being such a loyal patient. We look forward to seeing you at your next check-up. Take care.

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