Whitepages Reviews 

140
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I ran a report. There are several inaccurate reportings. Including Alias names and Criminal backgrounds on the same person. This company will "bait" you with saying Background Report - Records found.... See more

Rated 1 out of 5 stars

DIABOLICAL! A very creative way to collect your data… have you verify it… pay them to collect and hold on to it… have other people pay to access it… create an even more intricate way to verify and cor... See more

Rated 1 out of 5 stars

These people got ahold of my debit. Never signed up and didn't know what whitepages was but a phonebook! They continuously keep trying to charge my account even after cancelling card. They charged new... See more

Rated 1 out of 5 stars

1- They show you some trash data before paying, but you get completely different data when you pay. Total rip off 2- The search is awfully slow. I've been a customer for around 2 years but after to... See more

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1.2

Bad

TrustScore 1 out of 5

140 reviews

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1.2

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(140)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use this service

Didn't help me find who I was looking for, then charged me repeatedly after I cancelled my account. Made it difficult to cancel my account. More of a trap or scam, than an actual service.

July 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Whitepages Premium is worthless

Signed up for 5-d, $1 trial of Whitepages Premium 5-Day Trial. "Premium" is not premium. It afforded nothing of that which was indicated it would afford. It just gave me name, address, phone and maybe email -- exactly what is provided for free. Bait and switch. I cancelled so I'm only out $1 (assuming Whitepages doesn't try to screw me more) but Whitepages Premium is a hoax designed to get you to pay more for actual info.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

0 for 10 on Lookups

I checked about 10 numbers and NONE of them gave me any information at all. No location. No info. Typed in my own number and found everything anybody could ever want to know. Major waste of funds. Not what was advertised. Not even close.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off, I paid $12.95 to get informaiton I already knew. They wanted more money for the name and address and will charge you monthly fees.

July 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Overcharged several times, waiting on refund

I would give zero stars if I could. I signed up for only one time report $11.99 and this site multiple charged me and charged a premium subscription too. Almost $100.00 and the one time report I wanted is inaccurate too. Update: I contacted Whitepages and they are refunding all the money and are investigating this technical glitch. It can take a few days for the refund to show, so I’ll return and amend my stars after the refund shows at my bank.

June 30, 2025
Unprompted review
Rated 2 out of 5 stars

Info may be unreliable

I'm not sure the phone numbers and email addresses they provide are accurate. Never been able to reach someone I had looked up, using the info I got from them. The info I got from them about a person was actually also available for free elsewhere. On the positive side, they refunded me when requested. However, making the request involved writing them an email, I wasn't able to just unsubscribe in PayPal.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Would give it a zero

Would give it a zero. I needed to look up a number and was told they had a detailed report. After I paid for it they told me they didn’t have a report but I had one credit. What a crock of BS. Calling the BBB too

June 7, 2025
Unprompted review
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Rated 1 out of 5 stars

This service is absolute garbage!!

This service is absolute garbage!!

I searched for someone on whom I needed to serve court papers. They provided me with information that's almost six years old and inaccurate. I used a prepaid card. Because I know that even though I canceled. They will continue to charge my card.

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

GARBAGE- White Pages email and telephone #s are WRONG—FRAUD, SCAM

Garbage—-Inaccurate email addresses and telephone numbers. The Customer Service (Yolanda and Erlene) is HORRIBLE. They refused to give me credit for the time I had the service. I had time over this Memorial Day weekend to send emails to former classmates announcing a Class Reunion. The emails were wrong and the telephone numbers are wrong—SCAM, FRAUD

May 25, 2025
Unprompted review
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Rated 1 out of 5 stars

I paid the one time search fee …

I paid the one time search fee for the following reasons.
The company listed the correct name, including his middle name (rather than just the initial)
They listed his correct age. He was shown as having at some time resided in the same city in which he lived when I last contacted him.
So, for the reasons listed above I paid the fee (using PayPal), entered the information requested, two or three minutes later I received this response: "no information found". In other words, as opposed to four or five data points provided free, the "report" didn't even list those, it simply responded that there was no information available.

March 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Ignores Spelling

How can you trust a search company when their search changes the name that you have entered? And also added another letter to the name? They do not have the decency, honesty to say we could not find a person with that name. They did suggest other names again with different letters. Those names were not even close to the name I typed in. These people need to do a better job. I would question any results you get from them. Do not believe what they tell you. Try Facebook.

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Musick Roofing

Musick – operating out of Lakeland Florida is amazing. I called a couple of weeks after hurricane Milton as I didn’t know there was any damage until we started leaking and showing signs of “mold”. They didn’t call back; rude right? Well, turns out their phones were not working right and they didn’t even know that there were messages building up. I messaged them through the website and in minutes the office got in touch. THEY THANKED ME!! They had no idea, until I reached out, that this was happening. Well same day Remington (Remmy if you are lucky enough to have him as a friend) showed up. Talk about above and beyond the call of duty. After full inspection and chatting he said I “may” have other issues then just the roof. The roof is in need of replacement and many shingles are missing; plus the roof lifted allowing rain to get in. (My words not his; he explained it much more professionally. This is my takeaway). I ended up getting a public adjuster and well so many issues, however, Musick had my back. They replaced the roof, before anyone else in the neighbor got theirs done, they all have used other companies and are if complete shock I was done so fast and at the time of writing this all are still waiting. There was a delivery issue but the guys didn’t complain they just dug in and worked harder to get the bundles up on the roof. I have ponds in the front creating a problem as we couldn’t have roof debris get in there with my Koi fish. Not a problem for them; they created a “lean-to” of sorts out of Visqueen from the roof to the ground making sure the ponds were fully covered. I have several dogs as well, not a problem, 3 men in the end walked the entire property with large magnets making sure they have every single nail, tack, or bit roofing debris. This is the extra mile right here. With all the extras they also went ahead and repaired the vinyl siding that was lifting due to the storm and repaired the vinyl that blew off from the underside of my overhang (I had the blown off pieces). They arrived at 7am, covered my ground, covered the ponds, covered the car, tore off, replaced all the wood (so a store run was involved since we didn’t know the damage and we only has 3 sheets of ply ordered), brought the shingles ground delivered to the roof, fixed the extra stuff, cleaned up, cleared up, walked the property, and WERE DONE WITH EVERYTHING BEFORE 6pm. The Musick team never failed. The few weeks from signing with them, to the completed job, and well after; they have been in constant contact. In all of this Remmy became a first time daddy. He still didn’t miss a beat. When he was unavailable his cousin (who also works there) came to the house to make sure I was happy and all things went smoothly. Even after this Remmy still called and text to let me know he was available to me if needed. 100% satisfied from beginning to end and thereafter. I cannot praise the professionalism and service enough. If you are in need, or think you may be in need or a roof, call them. They are honest, friendly, thorough, and you will end up with friends you didn’t know you needed in life. Cheers, Joseph & Elizabeth Milstead very happy customers.

January 16, 2025
Unprompted review

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