White Van Gentlemen Reviews 59

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I came across White Van Gentlemen because my neighbour recommended them… and I can’t recommend them highly enough either!!! These guys are wonderful. They made our move completely stress free, and... See more

Rated 5 out of 5 stars

We have used White Van Gentlemen for multiple moves, most recently in 2021 and they have always provided great service. Their office and on-site staff have always been polite, helpful, and incredibly... See more

Rated 1 out of 5 stars

This is the company statement - You won’t find a better delivery service than White Van Gentlemen. Waited half a year for a £3000 light, and on delivery the box was held vertically and then dro... See more

Rated 5 out of 5 stars

From beginning to end, The White Van Gentlemen made our move smooth, and even enjoyable. Dan does a wonderful job of assessing and planning what’s required. All the guys are extremely friendly and he... See more

Company details

  1. Shipping Company

Information provided by various external sources

Delivering With Distinction for over a decade. We are a London-based removal, storage and delivery company.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A completely stress-free move

I came across White Van Gentlemen because my neighbour recommended them… and I can’t recommend them highly enough either!!! These guys are wonderful. They made our move completely stress free, and were a welcome, calming and friendly presence.
We chose to have the packing, move and unpacking service. I’m 7 months pregnant so was so worried about moving family homes during this time - if I’d known I’d have these guys around us I wouldn’t have worried at all!! They were awesome!
Our house move consisted of packing an over night bag, and heading out for the day with our toddler!
All communication was excellent and we will definitely use the team again when we come to move again in future.

February 2, 2026
Unprompted review
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Rated 1 out of 5 stars

The worst experience ever

The worst experience ever
They lost priceless items, mixing up what was for the dump and what had to be delivered
Not a word of excuse or explanation
No supervision
They spent their times on smoking or lunch breaks
Locked themselves out!
And I paid premium price - AVOID AT ALL COST

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and thoughtful removals company

I spoke to several removal companies before my move - and I felt Dan had great empathy for the whole experience. He reassured me and made helpful suggestions…
His team on the day were absolutely wonderful. Polite, enthusiastic and did an excellent job all with a smile. I am so delighted I hired them, and now my house is in their storage units till I use them again to move into my new home.

May 28, 2025
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Rated 5 out of 5 stars

Top-Notch Delivery Service – Professional, Polite, and So Careful

I had the pleasure of using White Van Gentlemen through my order with French Bedroom, and honestly, they were superb from start to finish.

I paid extra for the white glove delivery service, and it was worth every penny. The team assembled my bed in under 10 minutes. They were also incredibly polite and thoughtful, taking great care not to mark my freshly painted walls, which I really appreciated.

The tracking website was great, and on both occasions, they were early!

You can tell the guys take real pride in their work. I strongly recommend White Van Gentlemen for any delivery outside of London. Thank you.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Moves made enjoyable

From beginning to end, The White Van Gentlemen made our move smooth, and even enjoyable. Dan does a wonderful job of assessing and planning what’s required. All the guys are extremely friendly and helpful. Big thanks to George and Glen for getting everything to Oxfordshire safely and delivering it to each room. Thank you again, Sally

January 31, 2025
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Rated 5 out of 5 stars

Fantastic and friendly service - Highly recommend

We recently used The White Van Gentlemen for our move, following a recommendation, and they were absolutely fantastic. George and his colleague arrived right on time, were incredibly friendly, and went above and beyond to ensure everything was taken care of. The booking process with Milly and Dan was just as seamless and impressive. I wouldn’t hesitate to recommend this amazing team!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service

Brilliant service from start to finish. The items were well protected, delivered on time and the removers were charming and helpful. Highly recommended.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient packing and removal

The team did an excellent job of packing up and moving the contents of my 3 bedroom apartment and moving it to another property in the country 2 hours from London. They were very efficient and extremely helpful and worked quickly but in a very friendly manner

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Cheerful, friendly guys who just got on with a very difficult delivery. They (9 guys) brought a very heavy item through a newly refurbished house, using an unconventional method they worked out themselves. Then spent time assembling it and positioning it exactly where it was meant to go. Would 100% recommend

April 2, 2024
Unprompted review
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Rated 5 out of 5 stars

The best movers!

WVG were absolutely incredible from start to finish of our house move. My wife and I were thoroughly impressed by their office’s and movers’ professionalism, communication and efficiency. We would recommend them 100%!

February 24, 2024
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Rated 5 out of 5 stars

White van gentlemen were amazing

White van gentlemen were amazing. The office from start to finish had great communication and were helpful throughout. The 5 guys arrived on time and were gentlemen. If I could give 6 stars I would!!!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

A catalogue of disasters

A catalogue of disasters: beware of this company.
They arrived late for a major household removal. They then damaged floors and walls getting items downstairs, which in turn were chipped and marked. They 'mislaid' my valuable fold-up Brompton bicycle which never made it to my destination. One Polish guy in particular complained volubly and unpleasantly about the boxes being heavy. They did not arrive at the destination (half an hour away) till dark, and used that as an excuse for dumping stuff anywhere. They refused to take the desk upstairs, saying it would need dismantling, for which they had no time though they would do it the next day. They scratched more walls unloading, left my wardrobe screws on the floor without bothering to re-insert them: the list of grievances goes on. The only damage for which they claimed liability was for the badly scratched wooden floor, but having promised to remedy it, they have never got back to me again. I wouldn't touch them with a barge pole.

January 31, 2024
Unprompted review

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