Who Gives A Crap is such a refreshing company. They’ve taken a simple idea, marketed it brilliantly and just do it well. I’ve been a customer for years, never had any issues, guiltily had a hu... See more
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Review summary
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Reviews shaping this summary
I have been using this for about 3 years now - I was a little sceptical at first and the recycled stuff didn’t really work for me but the bamboo version is a game changer - it lasts soooo long and hav... See more
Company replied
We decided to try who gives a crap after staying at a friend's house who used their toilet paper. So glad we did, it's better quality (we get the bamboo) and lasts for ages! We set our order based on... See more
Company replied
After initially purchasing one box of the bamboo t.p., I liked it, but wasn't bowled over. The fact that each roll is wrapped is a plus because I have several rolls in a vertical holder in the powder... See more
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Company details
Information provided by various external sources
Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org
Contact info
Melbourne, Australia
- wedo@whogivesacrap.org
- whogivesacrap.org
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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You have to get this scoop!
Easy to use website that features different packages of environmentally friendly and sustainable paper products for household use. They even have trash bags!
June 4, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks a bunch for the great review Douglas! We're so glad you found everything easy to navigate and we love that the trash bags caught your eye too, every little swap counts when it comes to making a more sustainable home. Welcome to fold!
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High Cost-Low Quality
I ordered a 48 pack of their bamboo rolls back in December. I needed to order another box for the office which prompted me to write this, because I wouldn't order again. It works out at £1 per roll and none of us were impressed with the product at all. We've just ordered quilted loo rolls at half the price.
Now, you may be happy paying twice the price to save the planet, though I would ask... if bamboo is eco-friendly because it is so fast growing, then why isn't a fast growing product cheaper? One final note, Recent independent Life Cycle Assessment (LCA) studies show that the high carbon footprint of the Chinese energy grid heavily compromises bamboo's eco-credentials.
I appreciate the polite professional response from this company and cost per sheet is a valid comparison, however, we found we used more as it just wasn't as thick as quilted loo roll.
June 4, 2026
Unprompted review
Reply from Who Gives A Crap
Thank you for taking the time to share this Joe these are fair points to raise, and we'd be happy to shed some light on them.
On price, we get that £1 per roll can feel steep, but it's worth knowing that bamboo fibre prices are largely matched to the cost of wood pulp, and a lot of factors beyond just production go into the final cost. It's also worth comparing price per 100 sheets rather than per roll , you might find we're more competitively priced than you'd expect!
On the energy grid point, it's something we take seriously and are actively working on. Our suppliers have been transitioning to renewable energy, either produced on site or from verified renewable sources, and some are already running on 100% renewable electricity. We have targets in place to keep increasing that annually, so it's very much an ongoing commitment.
We understand we might not be the right fit for everyone, and we do appreciate you giving us a try and hope you find the product that's just right for you!
Who gives a crap? I do!
When our first box was delivered I remembered thinking to myself, ‘There’s absolutely no way they’re going to last us as long as they say!’
We’ve been trying to go a little bit more ‘green’ in our house over recent months, and have been making a few changes here and there. I’d been looking at Who Gives A Crap for a while - purely because I loved the name and the play on words - so I thought I’d give it a go. The result is, I’m super impressed! Not only are they made from fully recycled paper, each roll is individually wrapped, good quality and actually very pleasant to use. Throw in the fact that I don’t have to panic re-order them when we’re running out, because they offer a subscription, is even better! Also, the fact that 50% of their profit is doing amazing work, is a fantastic bonus.
Oh, and yes, they did last as long as they said they would - infact, they lasted even longer. We even had several rolls left when receiving our second delivery 🙌. Keep up the good, crap work guys!
May 20, 2026
Unprompted review
Reply from Who Gives A Crap
We love a good plot twist, and this one is our favourite kind!
Thank you so much for giving us a go Mr Ruddin and for sharing such a wonderful review. It's always exciting to welcome someone new to the WGAC family, especially one who's already on their green journey, we love that we get to be a part of it!
We'll keep doing our best to keep your bathrooms stocked and your conscience clear. Here's to many more boxes together!
What kind of bog roll is thee.
What kind of bog roll is thee.
The kind that's amazing to me.
A click on the phone.
It comes to my home.
48 rolls whoopee.
June 4, 2026
Unprompted review
Reply from Who Gives A Crap
What kind of customer are thee,
The kind that we love,
A review like the above,
Means the world to us here at WGAC!
The product is good
The product is good. Be careful not to sign up as a subscription. I didn't know i signed up for a subscription. Perhaps I got a discount with strings attached. Two months later another huge box shows up while I am out of state.
June 3, 2026
Unprompted review
Reply from Who Gives A Crap
We appreciate you sharing your review, David. We're glad that you're happy with the toilet paper but we are sorry for the unexpected order. We can see that our team has been in touch to arrange a refund for that order, as well as confirmed that your subscription has now been cancelled, so no further automatic orders will be processed. When placing orders in the future be sure to select the 'buy one time option' so you could order as you need to. We hope you keep rolling with us!
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Quality product and quick delivery
May 28, 2026
Unprompted review
Reply from Who Gives A Crap
Happy to hear they've been a hit! Thanks so much for sharing your review.
Crappy delivery!
Great product, shame about their choise of delivery partner!
I would have given them 5 stars, but when a company goes with the cheapest and crappiest [excuse the pun] courier "service", then they dont deserve more than 3 stars... I'd rather pay more to be sure that I get my delivery on time. Better than being left in the sh*t with no toilet paper!
June 3, 2026
Unprompted review
Reply from Who Gives A Crap
We're really disappointed to hear about the delay with your delivery Jens. We understand waiting on toilet paper is never an ideal situation to be caught in.
We're happy to see that our customer happiness team has now been in touch to arrange a replacement order with an alternative courier for you, as well as partial refund for the inconvenience caused.
We are sorry for this delivery hiccup and do hope that your future orders rolls in smoothly!
I am on my second box and am really…
I am on my second box and am really loving this product. The toilet paper is of excellent quality and I love that it’s a double length role, I also love the very stylish paper wrapper it comes in. The price is reasonable and the delivery is always very prompt. The best part is I never get caught short because it’s impossible to run out!
June 3, 2026
Unprompted review
Reply from Who Gives A Crap
We're thrilled you rolled back for a second order Michaela. Sounds like the rolls are working out well for across the board.
Thanks so much for supporting us and our mission!
I am doing what little I can to help…
I am doing what little I can to help the planet, and using this toilet paper means not cutting down old growth trees. I'm all for it.
And the cat really is adorable.
June 2, 2026
Unprompted review
Reply from Who Gives A Crap
Every roll helps make a difference Bonnie - which we couldn't do without awesome people like you rolling with us! Thanks a bunch for your support!
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Appalling delivery time
First order made and 3 weeks later still waiting for it to arrive !! First one lost by Evri and contacted customer services who sent out a new order but still not arrived. Doesn't give me much confidence in having a subscription with them so will cancel and try one of the others who offer this type of toilet roll.
May 14, 2026
Unprompted review
Reply from Who Gives A Crap
Update 4/6:
We appreciate you getting back to us with some further details, Martin, and have found the query with our customer happiness team.
Firstly we would like to apologise as we understand that this has been a really disappointing first experience with us and certainly not the standard that we aim to provide. It looks like our team have provided an update that your order is scheduled to be delivered today, should there be any further issues, please do not hesitate to get back in touch so we can assist.
Again we are sorry for any frustration or inconvenience that this delay may have caused, we really do appreciate your patience as we have worked to get this resolved for you.
Hi Martin, we are very sorry to hear about the delay with your replacement order.
We would love to look into this right away for you and have requested some further information. Please reply to that request via Trustpilot as soon as you can, so we can help get to the bottom of this for you!
Excellent customer service
A recently damaged box of toilet rolls with an added box of kitchen rolls completely missing was due to Evri, who have delivered damaged boxes before. This is not the fault of the company, though I would plead with them to consider a different courier.
However, their CUSTOMER SERVICE in relation to this was EXCELLENT, with a prompt partial refund, a new order for the missing kitchen rolls and a discount on our next subsciption.
June 1, 2026
Unprompted review
Reply from Who Gives A Crap
We're really sorry to hear your order arrived in such a sorry state Sally! We understand how frustrating that is, especially when it's happened before. We can assure you that your feedback has been shared with our couriers who we'll work closely with to avoid similar experiences in future. Thank you for flagging it with us!
We're so glad our team were able to sort things out quickly for you though, that's exactly the experience we want everyone to have when something goes wrong. We hope your next order is smooth rolling!
Splash toilet rolls and large bin bags
Order came in 3 days from when I made my order. Had issues with a delivery company and it was changed.
Have not used the special edition Splash rolls yet but have used the large trash bags they are great
May 16, 2026
Unprompted review
Reply from Who Gives A Crap
Sorry to hear that there was an issue with your delivery, Maria, but happy to hear that it was sorted with our customer happiness team. We're delighted to hear that the large trash bags have been a win for you. We're really hoping that you love the Splash Edition as much as we do!
What is greatvery buttiful
What is great, your deliveries are super fast and the toilet paper is user friendly 🙄 very buttiful
💩🧻🚽
May 13, 2026
Unprompted review
Reply from Who Gives A Crap
User friendly it's definitely what we want to hear with toilet paper! Thanks the buttload for all your support Julie!
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Our local op shop Save the Children…
Our local op shop Save the Children sell your toilet paper and tissues so thanks to them for recommending your product which is pretty good by the way
June 1, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for taking the time to share and support your local community Marie. We're happy you found us in store and are now rolling with us online!
Excellent products
Excellent products, great variety. So very nice to have a great quality product that lasts much longer than the average roll of toilet paper. You also have a few months worth of them at once. Excellent packaging my whole family loves it and it has encouraged my kids toileting so much.
The paper towel is fantastic aswell and work brilliantly.
May 21, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for leaving us a review, Belinda! It’s brilliant to hear that even the packaging has made such a difference in your home. We're glad the rest of the range is living up to your expectations, too. Thanks for rolling with us!
So convenient
Very convenient to have home delivery especially with autoship. Really like that this company profits are used to help developing countries with sanitation efforts like toilets and clean water.
May 30, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks for your review, Linda! We're pleased that the subscription service is making things easier for you. Your support is a huge part of why we're able to fund sanitation and clean water projects where they're needed most. We're very glad to have you on board!
Reply from Who Gives A Crap
We're glad to hear loving your loo rolls, David! Thanks for giving us a crack!
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I love the toilet paper
I love the toilet paper. It holds up . It never makes me sore. The pretty wrapping paper makes a nice display. The Swedish sponges are awesome as well. The people in the office have been nothing but helpful and kind. Just the kind of outfit you want to do business with.
May 28, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks so much for the lovely review, Susie! We’re so glad to hear that the toilet paper is working well for you and that you’re enjoying the Dream cloths, too. It’s always a win when the wrappers can double as a bit of a bathroom display! We're incredibly grateful to have you as a customer, and we appreciate you joining us in the fold!
Just got my first order
Just got my first order. The width is 1" less than the paper I buy at Costco. It isn't very soft. Going to cancel the subscription.
May 28, 2026
Unprompted review
Reply from Who Gives A Crap
We appreciate you sharing your feedback with us, Lindsay. We're disappointed to hear that our rolls haven't been right for you though.
We have gone with a 10cm x 10cm sheet size as it's the Australian standard (and where we first rolled out). As we expanded into other places around the world, we did consider increasing the sheet size to better align with local markets, but ultimately decided that a smaller sheet that still does the job is actually better for the environment - less paper used per sheet means less waste over time!
We've reached out to learn some more details about your experience and also help adjust your subscription if need be. Please reply to us via Trustpilot when you can or get in touch at wedo@whogivesacrap.org. Thanks so much for giving us a go!
They deliver on time and the website is…
They deliver on time and the website is easy to use.
The toliet paper itself is ok, if you are use to a very soft paper you may not like ot. My husband said it is like restaurant toliet paper, but after a month we are both use to it now. Trying to eliminate as many chemicals as possible from our lives
May 25, 2026
Unprompted review
Reply from Who Gives A Crap
Thanks so much for taking the time to share your feedback, Millie. We're glad to hear that the website and delivery side of things have been working well for you.
Since our paper is made from sustainable materials it can definitely feel a bit different if you're used to the supermarket rolls (especially if they're using virgin fibres from trees). We really appreciate you sticking with us!
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