WholeFoodsBox Reviews 

240
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company and consistently appreciate the exceptional customer service. Customers frequently praise the fantastic selection of hard-to-find organic and plant-based items that taste truly delicious and wonderfully fresh. Shoppers also love the extremely careful, secure packaging that reliably keeps frozen and chilled goods completely cold throughout their transit journey. However, some customers also noted frustrating issues with unexpected delivery delays, slow shipping times, or missing items from their online shopping purchases. A small portion of people additionally mentioned receiving damaged goods, leaking packaging materials, or lower overall product quality than originally anticipated by buyers.

What people talk about most

Product

People report positive experiences with product, noting a great selection of hard-to-find items and delicious... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and secure packaging. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense appreciation for the delicious taste and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that items are easy to purchase,... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently went to hospital with kidney issues and now need to eat healthy low salt foods. as I was shopping I realized that wholemeal bread and cheese in supermarkets is not low salt. So I found Whol... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(240)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a selection of plant-based…

I ordered a selection of plant-based yogurts from Whole Food Box and absolutely loved them! The quality of the products was amazing, and everything arrived in perfect condition. I had a few questions and changes about my order (I probably bothered them more than once!), but their customer service was exceptional — they replied promptly, were so helpful, and really went above and beyond to assist me. I truly appreciate their patience and support. I’ll definitely be ordering again — highly recommended!

June 17, 2025
Unprompted review
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Rated 4 out of 5 stars

Comprehensive stock

It is great to have such a comprehensive range of whole foods available for delivery. I ordered some refrigerated and frozen items and they were well packed and stayed cool. Some of the items were damaged on arrival, but overall, my experience was good. Thank you wholefoods box.

May 30, 2025
Unprompted review
Rated 4 out of 5 stars

Great Health Store

Brilliantly packaged - all items arrived safely and securely. Great range of organic and unusual produce. Only criticism is that 1 item I purchased didn’t arrive and I was only notified by email after the delivery came which was disappointing.

June 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Great choice of products

Great choice of products. Fast delivery and packaged well. I have ordered a variety of different foods and am happy with all of them. It’s my go to company for whole foods.

May 16, 2025
Unprompted review

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