Wholesale Payments Reviews 

855
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated support agents for making account setups and daily business transitions remarkably smooth and efficient. Consumers consistently highlight the exceptional customer service quality, noting that representatives are always highly knowledgeable, professional, and quick to resolve any questions or operational concerns. Some reviewers were not happy with unexpected charges, cancellation fees, and issues regarding contract terms. A few people also mentioned significant difficulties with initial commitments, communication barriers, poor support responses, and challenges regarding extra billing amounts.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting helpful, professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable support agents... See more

Service

Customers had positive experiences with service, frequently highlighting professional and helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with some consumers praising the professional treatment... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful and make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. S... See more

Rated 5 out of 5 stars

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY T... See more

Rated 5 out of 5 stars

Candace Cisneros called to welcome us to Wholesale Payments. She was very pleasant to talk to & seemed eager to help us however might we need. She followed up by sending me an email with informati... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND! Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy... See more


Company details

  1. Payment Service

Written by the company

Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

855 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(855)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND!

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND!

Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy and seamless.

Professional, knowledgeable, patient, and a true pleasure to work with. Wholesale Payments is very fortunate to have Tabitha on their team!

God Bless you, Tabitha! 🙏❤️

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

My name is David Washington of DW…

My name is David Washington of DW Designs and I wanted to highlight my experience today with Monica St. Clair. She was very thorough and represented her company very well based upon the attention to detail and commitment to reaching a resolution! I was very impressed and glad that she was my assistant on today!!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Switching to Wholesale Payments has been a game changer!

Switching to Wholesale Payments has been a game changer for me & my office staff - we couldn't be happier! Tabitha Brantley recently helped me with some CS questions I had - not only was she sweet & bubbly - she was super efficient & knew the exact answers to my questions. So glad I'm paying less and getting better service!

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Stay far far way from here

Stay far far way from here, this company is totally fraud, can not provide service to you but they will start charge you and when you call them they just don’t care, if you do not pay the fee even if you do not have service with them, they will report the account on your credit report as unpaid account, imagine no service, can not provide pin pads to take credit cards payments but somehow is my fault and i have to pay them $455, i see a lot of 5 star reviews, do not fall for those paid reviews, it will be your worse nightmare trust real reviews not fake one, again one last time STAY WAY

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Kiersten was very knowledgeable and helpful when I called. Just joined their company and had questions about the bank deposits. I was able to get all my questions answered. Now I can balance my account.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ashley Martinez

Ashley Martinez, is an amazing person. and was able to resolve all the concerns in timely manner. Made me stick to same company .

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

What could have been a very stressful situation became completely manageable because of Tabitha Brantley. She was knowledgeable, kind, and incredibly helpful — the kind of customer service you almost never see anymore. Everyone at Perfection Unlimited, especially me, Karen, is beyond grateful for her support. Thank you, Tabitha, for making such a difference.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Boyte Sand and Gravel

Business Name: BOYTE SAND & GRAVEL - 003692 and the Support Agent's name: Precious Rowe Great experience and very helpful. Would highly recommend

August 25, 2026
Unprompted review

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