Whoop Store Reviews 234

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service, item was despatched the same day with tracking, item was very well packed and works as it should. Gained a new customer as a first time buyer, really impressed 👍

Rated 5 out of 5 stars

Ordered my first frame kit, the era 5 or model and the o4 cnc kit, they called me as they were incompatible, and we got it sorted before shipping. Great customer service

Rated 5 out of 5 stars

I’m giving 5 stars Because although they initially sent me the wrong drone, The customer service was impeccable. I got the correct drone within 2 weeks Which I thought was incredibly... See more

Rated 5 out of 5 stars

Recently ordered an Iflight Crystal HD Patch/Omni combo. I didn't get an order confirmation email so contacted the Whoop Store via their contact us page on their website. I got a prompt reply from Mic... See more

Company replied

Company details

  1. Hobby Store

Written by the company

FPV & Quadcopter specialists


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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Rated 5 out of 5 stars

Good to their word

I ordered an iflight crystal patch antenna for my Dji goggles. They arrived in super quick time but came without the screws to attach them, an essential piece as the plate requires longer screws than the stock ones.

I contacted Whoop Store on a Sunday and didn't expect an answer until Monday. Micky got back to me super quick (on Sunday!!) and promised to send me some replacement screws, which he did, they arrived 2 days later.

Excellent service and true to their word when Micky promised to rectify the situation.

October 25, 2021
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Reply from Whoop Store

Thanks for taking the time.

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Rated 5 out of 5 stars

Highly Recommended.

Next Day Delivery. Phoned me up to assist with product. Gave great advice. GEPRC 35 is amazing.

October 16, 2021
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Reply from Whoop Store

Appreciate the kind words

Rated 5 out of 5 stars

Really fast!

First order and everything was incredibly fast.

I was a bit concerned at the beginning because I didn't see the typical "Order shipped" email, which I got the next day just 30 minutes before actually receiving the package :D

Recommended!

October 11, 2021
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Reply from Whoop Store

Thanks for taking the time, really appreciate it

Rated 5 out of 5 stars

- Fantastic experience

- Fantastic experience

- Super fast shipping and customer service

- The last place in the UK that had a stock of TBS gear

- Klarna is a great option to have

September 21, 2021
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Reply from Whoop Store

Appreciate the kind words Jack, Thanks

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Rated 5 out of 5 stars

Great company really happy with the…

Great company really happy with the full service very fast delivery will be using them again thanks again

September 10, 2021
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Reply from Whoop Store

Appreciate that Luke and thanks for the support

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Rated 5 out of 5 stars

Fantastic Service

I ordered a Moblite7 and chose UPS delivery for a faster service. The drone was in top condition and after a set up flew like a dream. Would 100% use them again.

However... UPS is a total and utter mess and what should have been a next day delivery turned into a nearly 2 week debacle. I called them multiple times and was lied to each time. They even wanted me to travel around 20 miles to collect it because THEY had messed up. So don't use UPS, ever.

Despite it being UPS's fault the owner of the store refunded my shipping and even gave me a discount on a future purchase, first class service. They went above and beyond.

September 3, 2021
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Reply from Whoop Store

Thanks for taking the time for this review Liam, Happy Flying

Rated 5 out of 5 stars

I wasn’t sure this was actually a UK…

I wasn’t sure this was actually a UK store to begin with but after looking into it a bit realised that they totally were.
Order was processed fast and Mickey worked hard to make sure it got to the right place. Item was exactly as described and was the only place I could see the item for sale too. Arrived quickly too and some free stickers which I am always a fan of.
All in all a nice transaction, will use again.

August 27, 2021
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Reply from Whoop Store

Thanks for the review Dave, appreciate it. Nice to know there are other sticker fans

Rated 5 out of 5 stars

Fantastic After Sales Service

I never normally write reviews, but he service I received was exceptional, I ordered my first ever whoop and with no fault of their own, the product arrived with missing parts. On contacting Micky at Whoop Store via the contact form, Micky not only arranged for the missing parts to be sent out, he also managed to get them delivered the next day.

I highly recommend the Whoop Store and will be using Whoop Store again in the future.

August 23, 2021
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Reply from Whoop Store

Cheers Craig, appreciate you taking the time.

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Rated 5 out of 5 stars

Absolutely brilliant great quality…

Absolutely brilliant great quality product great costomer care fast delivery quality packed parcel great advice brilliant staff thank you very much 😊

July 26, 2021
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Reply from Whoop Store

Hey Gavin, Thanks, Appreciate the review

Rated 5 out of 5 stars

Amazing service

Amazing service, brilliant communication and item arrived super speedy

July 26, 2021
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Reply from Whoop Store

Thanks Daniel, Appreciate the review

Rated 5 out of 5 stars

Always amazing service!

Always amazing service!
Any time I need something it's always in stock. Everytime I've order it's got to me the next day.
The first time I ordered from Whoop store I missed the cut off for that day but they went out of there way to get it posted that same day.

July 1, 2021
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Reply from Whoop Store

Really appreciate the kind words, thanks Scott

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Rated 5 out of 5 stars

Absolutely incredible customer service

Absolutely incredible customer service
The quad I was after had some issues that were noticed by the Whoop Store at the time of packing, because of their outstanding integrity they didn’t allow to be sent and found an alternative for me that turned out to be far better than my original choice, after sales help was also above & beyond
I can highly recommend this friendly company

June 23, 2021
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Reply from Whoop Store

Thanks Tyler for such a great review, Happy flying.

Rated 5 out of 5 stars

Great Store, Great communication

Really happy I bought from Whoop Store, my product arrived quickly and communication was great. Id definitely purchase from here again, thanks again Whoop Store UK.

June 23, 2021
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Reply from Whoop Store

Really appreciate the review and love your photos.

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