Great experience and quality of product. I had ordered a set and added on a side table. A representative contacted me to ask if I realized the side table didn’t match and there was a matching one ava... See more
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Review summary
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I realized my old cushions were looking really bad, and the summer was just beginning! I indulged in new cushions for the loveseat, two rockers and one stationary chair and the whole porch looked inst... See more
Company replied
Wicker Warehouse offers a quality product and exceptional customer service. The product is much sturdier and well built than the wicker set it is replacing. While there was an issue unloading our item... See more
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This company is amazing! Customer Service by Gail goes so far above and beyond, I can't begin to rate it high enough! She is very proactive in helping you put together packages that may not appear o... See more
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Company details
- #2 of 31 best companies in Outdoor Furniture Store
About Wicker Warehouse
Written by the company
About Wicker Warehouse
In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.
Written by the company
Contact info
195 South River Street, 07601, Hackensack, United States
- 800-274-8602
- sales@wickerwarehouse.com
- wickerwarehouse.com
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I like the product selection…
I like the product selection available--outdoor honey color wicker can be hard to find and many pieces are jumbo size--this is a tapered yet stylish coffee table that works great within the existing love seat and 2 chairs I had on a porch area. So happy I found it and it was sent quickly and packaged well to prevent damage. Very good quality
October 6, 2025
Reply from Wicker Warehouse
Hi Christine---thank you for your review & thank you for your order. Very happy you are pleased.
Reply from Wicker Warehouse
Hi Jean--very happy you are pleased. Thank you for your review & thank you for your order.
The communication was great
The communication was great. I was kept informed about my order.
October 7, 2025
Reply from Wicker Warehouse
Hi Mary---thank you for your review & thank you for your order. We appreciate both.
Beautiful hamper
Beautiful hamper. It came in perfect condition.looks lovely in my bathroom.
October 5, 2025
Reply from Wicker Warehouse
Hi Jean--thank you for your review & thank you for your order. Really happy you like your hamper.
Reply from Wicker Warehouse
Hi Jeri--thank you very much for your review & thank you for your order. Please enjoy your furniture.
Great business here!
This company was awesome to work with! Communication was great, the staff was so nice and the furniture is amazing!
October 1, 2025
Reply from Wicker Warehouse
Hi Mary--you could not be any nicer and we appreciate it. Thank you for your review & thank you for your order.
My order is on back order
My order is on back order. Girl very nicely explain the reason why that as soon as it comes in, they will contact me.
September 27, 2025
Reply from Wicker Warehouse
Hi Eileen---thank you for your review & than you for your order. Happy Thanksgiving to all.
Attentive staff and quality items!
Although the item I ordered was not immediately available, Wicker Warehouse did give me a timeline on when it would be, and kept me updated on the projected delivery date. It was worth the wait! I am so happy with my purchase, and with the price.
September 25, 2025
Reply from Wicker Warehouse
Hi Pauline----thank you for your review & thank you for your order. Very happy you are pleased. Happy Thanksgiving to all!
Reply from Wicker Warehouse
Hi Susan--thank you for your review and thank you for your order. Very happy you are pleased.
Beautiful bedroom furniture!
We purchased a dresser and headboard and they are absolutely beautiful, so unusual and so well made. I just ordered the nightstands to match!
Also the communication is great - This is such a great business!
November 21, 2025
Unprompted review
Reply from Wicker Warehouse
Hi Gwen--this is really nice of you to say. We take great pride in offering you really good products. Humbly meant, most our own designs. Thank you for your order. Enjoy your furniture for many years to come.
Delivery was earlier than expected
Delivery was earlier than expected. Wicker rocker is beautiful and well made. I’d been looking for awhile and am very pleased with my purchase!
September 22, 2025
Reply from Wicker Warehouse
Hi Judy--thank you for your review & thank you for your order. Happy Thanksgiving. Enjoy your rocker.
Reply from Wicker Warehouse
Hi Bobby--thank you for the very nice review and thank you for your order. Very thoughtful of you to mention the delivering driver being helpful. Not all people are.
Outstanding customer service
Outstanding customer service, seems to a good quality product, only had it a month or so.
September 18, 2025
Reply from Wicker Warehouse
Hi Customer--thank you for your review & thank you for your order. We appreciate both.
Wicker Warehouse (WW) provided a sample…
Wicker Warehouse (WW) provided a sample of the wicker for us to see the actual color and texture of the type of material is used to manufacture their furniture.
WW's selection is extensive and we found exactly what we wanted at a reasonable price.
When we received the chairs we ordered, one rocking chair had a defect in one of the legs and the rocker wouldn't attach. We sent photos of the chair and WW responded by immediately sending us a new chair.
Great products, great selection and wonderful customer service.
thank you to Wicker Warehouse
November 15, 2025
Unprompted review
Reply from Wicker Warehouse
Hi Ruth---thank you for sharing such a nice review & thank you for your order. Enjoy your furniture.
Everything arrived in good condition…
Everything arrived in good condition except one of the glass tops didn’t fit correctly. One call & everything was taken care of. They contacted a company close to where I live & all I had to do was pick it up. The people I spoke to at Wicker Warehouse were always knowledgeable & polite. Hard to find in todays world. Highly recommend them!
September 15, 2025
Reply from Wicker Warehouse
Hi JB--thank you for your review & thank you for your order. Doing this since 1978. We take care of things.
The whole process was easy and smooth
The whole process was easy and smooth. Delivery was on time and the driver even took the large cardboard boxes away. Wicker chairs are beautiful and we are enjoying them in our sunroom. Thank you Wicker Warehouse for a great product.
September 16, 2025
Reply from Wicker Warehouse
And thank you for a great review Audrey. Thank you for your order & please enjoy your chairs.
Reply from Wicker Warehouse
Hi Diane--very happy you got what you expected to get. Thank you for your review & thank you for your order.
Good experience
I ordered a coffee table and 2 end tables. On arrival, the delivery man noticed damage to one end table. He gave me the table but said he would bring a replacement in 3 weeks. It arrived on time. Everyone I worked with was pleasant and helpful and the furniture is beautiful. My only complaint is their ordering system is outdated! We're all used to being able to order and pay online nowadays.
August 22, 2025
Reply from Wicker Warehouse
Hi Theresa--very glad everything worked out well, FYI--with only a few exceptions everything can be ordered online. This is the latest Magento--top of the line--System.
Reply from Wicker Warehouse
Hi Susan--thank you for your review & thank you for your order. Please enjoy your chest for a long time. We have one at the foot of our bed since 1990. Still going strong.
Great product made very well!
August 22, 2025
Reply from Wicker Warehouse
Hi Sue---thank you very much for you review & thank you for your order. Please enjoy your purchase.
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