I am writing this review out of sheer frustration with the lack of customer service from Wickey. We received a spring rocker as a gift purchased from your website, but unfortunately th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... See more
Company replied
My wife and I reviewed the range of climbing frames aligned to what our children would like. The pictures online show very clearly the options available with each set. The dimensions images were also... See more
Company replied
The site is really easy to use and view options. My grandchildren are really excited and involved. They measured the garden space and chose the climbing frame that fits and has the features they asked... See more
Company replied
Company details
Written by the company
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
3.8
Great
441 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The moust popular produkt in our…
The moust popular produkt in our verkations haus
June 23, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your positive rating. It makes us very happy to know that one of our Wickey play towers is such an eyecatcher in your vacation house. We wish everyone lots of fun and laughter. Your Wickey Team
Advertisement
Fantastic - easy to put together - very good manual
All kinds are happy
June 23, 2022
Unprompted review
Super product and with loads of fun for the kids!
Super product and somewhat easy to build. The kids love it!
June 23, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your rating. We are pleased that you have chosen Wickey to shop with and that you and your kids love the product. Wishing your family lots of fun with it. Your Wickey Team
I recieved a perfect bed for my…
I recieved a perfect bed for my daughter. It was a bit time consuming to build, but worth it!
June 23, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback on the bed you purchased from us. We are sorry if the build took longer than expected but we are glad that you feel it is worth it. We wish your little girl many sweet dreams. Your Wickey Team
Super quality
June 23, 2022
Unprompted review
Advertisement
Really Nice product
Really Nice product. Easy order and delivery as promised.
Nothing bad to say about this product
June 23, 2022
Unprompted review
Great product with pre-cut boards
Great product with pre-cut boards. Love the product and the kids enjoy it every day.
The instruction could be better by improving the pictures resolution or zoom in to better see it.
June 23, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you and the kids are happy with the product. Your comment about the improvement of the instructions will be passed forward to the responsible department. Wishing your family lots of fun. Your Wickey team
Great Product and fast delivery.
June 23, 2022
Unprompted review
First time Wickey Customer
My wife and I reviewed the range of climbing frames aligned to what our children would like. The pictures online show very clearly the options available with each set. The dimensions images were also clear to see and understand which made understanding suitability for our garden very easy. Purchasing was simple and recommended accessories also easy to add. Thank you
June 15, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and welcome to the Wickey family! We are pleased that you were able to easily find the climbing frame that suits your garden and your children's fancies. We wish you and your family lots of fun. Your Wickey Team
Advertisement
Best kids outdoor playhouse/set
Wickey has a great range of playhouses and sets, it was easy to choose the right set and options for our kids and the installation instructions are so clear that I am looking forward to building it myself when it arrives.
Can't fault the service I received!
June 13, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear Customer, thank you so much for your positive review on our products. We are glad you are so excited about the build and wish your family lots of fun. Your Wickey Team
Amazing experience so far
Amazing experience so far, website is super easy to use and the process is very simple and well explained. We're really looking forward to receiving our climbing frame 😊
May 22, 2022
Unprompted review
Happy with service
Detailed information about additional requirements and when contacted staff on online chat I was given prompt and accurate advice
May 17, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review. Satisfied customers are our priority and we do our utmost to provide the best possible service. We are happy that you can acknowledge this. Your Wickey Team
Advertisement
Excellent purchasing experience
Excellent purchasing experience, simple and easy to follow website and discount codes easily applied.
May 16, 2022
Unprompted review
Wooden climbing frame Wickey Smart Camp
I ordered this Wooden climbing frame Wickey Smart Camp for my kids. They were crazy after seeing the pictures and when we show them using AR how it will fit in the garden they were so happy.
May 15, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. It makes us happy that your kids were so thrilled about receiving their own climbing tower after picturing it through our new AR function. We wish them many fun adventures with their Wickey Smart Camp. Your Wickey Team
Easy buying experience
Easy buying experience, excellent value can't wait to get it delivered
May 10, 2022
Unprompted review
Grandchildren pick their new climbing frame
The site is really easy to use and view options. My grandchildren are really excited and involved. They measured the garden space and chose the climbing frame that fits and has the features they asked for, then discussed and chose the colour combination. Now they are looking forward to it arriving for half term and Daddy putting it together!
May 7, 2022
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your lovely review. It's great that your grandchildren have been so involved from start to finish in choosing the perfect climbing frame for them. Now all that's left to do is to head off on new adventures! Your Wickey Team
Advertisement
Easy ordering process
April 29, 2022
Unprompted review
Ordering was simple
Ordering was simple. Assistance was very good. Just awaiting delivery and looking forward to seeing my little one play on it
April 29, 2022
Unprompted review
Purchase was easy
Very easy to purchase thr climbing frame plus accessories.
April 24, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.