Wientickets Reviews 9

TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

9 reviews

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Rated 1 out of 5 stars

Tickets are Euro 38,- but they charge…

Tickets are Euro 38,- but they charge Euro 15,- extra for service fee. You have to click on "read more" to see the extra fee price. A bit misleading. for not showing it directly.
Best is to order direct at Schoenbrunn Palace website.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMED

SCAMMED! I googled Sisi Museum tickets and the top listing for tickets was Wientickets.org.

I purchased thinking that it was a legitimate source but then realised that the tickets are 20 euro face value. I instantly asked for a refund and didn’t receive a response from the seller.

I did receive an email then from the imperial museum for €20. I was charged nearly double by this cowboy third party website for absolutely zero service provided. AVOID!!!!!!!!!!!

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam!! Do not buy!!!! They increase the prices in your credit card bill double what you “paid”. I don’t even know if the tickets are legit so buying from the authorized site. This site is impersonating the real site. DO NOT BUY

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

A scam - they sell highly overpriced tickets for attractions and call it a service fee

They present themselves as an official Vienna website, but are just a third party selling highly overpriced tickets for attractions. € 33,90 for the Sisi Museum which normally costs € 20,-. I thought then it must include another museum too — not the case. They call it “a service fee” for which you pay € 13,90. Safe yourselves a breakfast and don’t buy here.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy tickets!!!

This site is not the official Hofburg Palace ticket seller. Prices were much higher than the official website. For tickets, only to book directly through the official site.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

CE SITE N'EST PAS SERIEUX

Prix de 4 billets pour le musée de Sissi 80 euros sur le site officiel facturé 135.60 eur soit 55.60 eur de plus. Quelle belle arnaque. Site à EVITER à tout prix.

The price for 4 tickets to the Sisi Museum is €80 on the official website, but I was charged €135.60, which is €55.60 more. This website is not transparent about its pricing. I do not recommend it

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE

DO NOT BUY FROM THIS SITE. This is a misleading reseller site impersonating the official Schönbrunn Palace office.

Extortionate Pricing: I was charged €53.00 for a ticket that officially costs €38.00.

Concealing Discounts: As a student, I am entitled to the €31.50 rate, but this site deliberately provided NO option for student/resident discounts to maximize their profit.

Deceptive Design: The site is designed to look like the official government-run website to trick tourists.

Always use the official site to purchase a ticket please.

December 24, 2025
Unprompted review
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