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Rated 5 out of 5 stars

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... See more

Company replied

Rated 5 out of 5 stars

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... See more

Company replied

Rated 5 out of 5 stars

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... See more

Rated 5 out of 5 stars

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... See more

Company details

  1. Computer Support and Service Company
  2. Home Automation Company

Written by the company

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommended

Highly recommended
Explained the issue and was provided with a solution that was cost effective
Work carried out efficiently and politely
Highly recommended service

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic service from Matt

Fantastic service from Matt. Explained everything that had been done. From the first point of contact with this company to the end, was very professional and helpful. Would highly recommend.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

PROFESSIONAL AND EFFICIENT

Firstly I would like to compliment the installer, Matt
Matt arrived on time, was very polite, friendly, helpful and efficient. Matt explained to me exactly what he would do and worked very tidily. Matt is professional, and within a very short time of arriving knew the most efficient method of cabling the wiring to be less evasive in the home.
The whole installation was completed within 60 minutes.
A very well organised Company and would have no hesitation in recommending WIFI Heros to family, friends and work colleagues.

February 4, 2025
Unprompted review
Rated 4 out of 5 stars

Compliment to Matt

Firstly I would like to compliment the installer, Matt
Matt arrived on time, was polite, friendly and efficient. Matt explained to me exactly what he would do and worked very tidily
The whole installation was completed within 45 minutes
When I expressed my surprise at how swiftly it was completed Matt explained that he had not needed to run any cabling as this was already in place and all he had to do was check the connections and install the WiFi extender.
I did email to request a review and detailed breakdown of the cost of the job however I have not yet received a response

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Even the wife is happy!

Steven & Anthony Just installed the complete WiFi experience for us during a cold and windy day, every room of my 6 bed now has full signal. Zero fuss, zero mess. Max recommendation from me - thanks guys!

January 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Really quick to respond to my initial…

Really quick to respond to my initial enquiry (outside office hours) and visited within a week. Set up a mesh system with kit I’d already purchased.

All good and working brilliantly thus far.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The Barry, Steve and Antony too time to understand my problem and the solution I was looking for. I am happy with the result. WiFi connectivity cross the house is now very good and stable.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

A very professional company

They are extremely professional. The phone is always answered, they arrive at the time they say they will. They keep you updated by text and phone. They quote upfront and are happy to discuss the quote so you understand it. And best of all they have sorted our WiFi out so I can write this review without getting cut off. I would definitely recommend them.

January 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick response times

Very swift response to an issue we had, despite calling after hours. Clear instructions on how to resolve the issues were provided and a polite and timely manner. Thank you

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely brilliant company

An absolutely brilliant company. The team has provided an amazing solution giving us superb WiFi throughout our whole property in a highly rural area with no access to fibre connection. Thanks again WiFi Heroes. Would thoroughly recommend!

January 3, 2025
Unprompted review
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Rated 5 out of 5 stars

The team were knowledgeable about what…

The team were knowledgeable about what needed to be done to sort our WiFi connectivity issues in our house. They had a quick turnaround in terms of install date. They were responsive to all queries and easy to communicate with.
Matt was brilliant at troubleshooting and making sure we had the system all working perfectly!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a great experience with WiFi Heros helping us set up our home WiFi.
Oneil did an excellent job. He arrived on time and sent a text beforehand to confirm his ETA. The team efficiently and neatly installed two access points and thoroughly checked the performance of the new system. Everything has been working since. Thank you, Oneil and the entire WiFi Heros team for your help!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent support from Ash

Excellent support from Ash. Arrived on time (recieved a call in advance, saying he was on his way 👍). After arriving Ash was very professional and efficient getting my Outdoor office fully WiFi ready. Would definitely recommend wifi Hero's.

November 22, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend for garden room WiFi

After ages trying to solve problems with Sky or more mesh, we a great experience with Ash. Quick to understand the problem, quick to solve it, very clean and tidy work. Didn’t leave until everything was working. Highly recommend.

November 27, 2024
Unprompted review

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