I've purchased several wigs from Wig Outlet and they always offer great prices and the orders arrive quickly. When I needed to return one because the cut and color just didn't work for me, the return... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Customer service was helpful and prompt when I had an issue with website function. Deliveries are prompt. With so many style and color options, and great pricing it's not hard to find something you l... See more
Made a recent purchase with WigOutlet and missed the coupon offer emailed one-two days after purchase. I emailed client care requesting a credit for the coupon amount and Aryana Petite offered to d... See more
Great sellection of different styles & prices. I was allowed to order & try wigs to determine the ones that were perfect for me. No hassles with easy returns & quick refunds. I was able to find sever... See more
Company details
Written by the company
SAVE Up To 70% on Name Brand Wigs and Hairpieces. New Inventory Added Daily! FREE Shipping over $99
Contact info
1518 N Topping Ave, 64120, Kansas City, United States
- 1-800-309-1009
- clientcare@wigoutlet.com
- wigoutlet.com
4.7
Excellent
9K reviews
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LITTLE DISAPOINTED
LITTLE DISAPOINTED, I WAS HOPING FOR A BRIGHTER MORE PLATIMUM. I WILL KEEP IT, BUT I WON,T WEAR IT. SO SAD
February 27, 2026
Selection is very good
Selection is very good. Shipping is fast. Return policy is fair, but I live too far away from any USPS to return items. So I buy clearance wigs and end up with a collection of wigs that didn’t work out.
September 9, 2025
So far I have purchased twice
So far I have purchased twice. Regretfully, I did ask to return the 2nd purchase and was treated very nicely to do so.
March 13, 2026
The salesperson who helped me was…
The salesperson who helped me was amazing - super nice and helpful. She gave me really great advice and was able to get the shipping to be expedited. She gave me recommendations about the products available and was very knowledgable. This is what customer service should be like every time!
March 13, 2026
Great options and return policy
Great options and return policy. Great shopping online and not have to worry if the color or style doesn't work. Delivery's fast and prices (esp during sales) are great.
March 22, 2026
Total trust
For me it's knowing that i'm getting the best prices along with the knowledge that I can return and get a quick refund. Which I've been taking full advantage of lately
March 13, 2026
This wig is great for any age, the coloring quite like real hair
After returning the first wig, repayment was quick.
Then chose this wig, which turned out perfect for my style.
Excellent material, great service, fast delivery. Thank you. 👍
March 12, 2026
Great prices and super fast shipping
March 12, 2026
Love the wig and the quality of it
March 12, 2026
Fast delivery....
March 12, 2026
speedy delivery
speedy delivery. unfortunately the wig was too short for my preference. easy return.
March 11, 2026
I’ve been a customer for a while now…
I’ve been a customer for a while now and I’ve been happy with everything about the whole process. I get my wigs quickly. They are in perfect condition. On the few times I’ve needed customer service it has been wonderful.
March 9, 2026
May use AI-assist with repliesRead more
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Different
I repurchased Crushing on Casual and it is very different than the one I have, also it is very different from the picture online. I was disappointed. I ordered a Nour at the same time and it also was very different from the picture and what I thought I was going to receive.
March 9, 2026
Reply from Wig Outlet
Marcia,
We’re sorry to hear you were disappointed with your recent purchases. We understand how frustrating it is when a style looks different from what you expected or from what you’ve had before.
Wigs can sometimes vary slightly in appearance due to styling, color, or batch differences, but they should still closely match the overall look shown online. Your feedback is important, and we’d like the chance to make this right.
Please reach out to our customer care team so we can review your order and help find options that better meet your expectations.
Great Experience
I always have a great experience with wigoutlet.com!
The website is easy to navigate, and returns are quick and easy. My wigs are received in a timely manner and well packed. I always check this website first for the wigs I am interested in as they are the best value. I have been shopping on this website for over 5 years and will continue to do so.
March 2, 2026
Great service
My experience with Wig Outlet has always been great! They have helped me so much over the years with my continuing hair loss and style changes for me!
March 6, 2026
Met my needs and expectations
I wanted an attractive wig to see me through chemotherapy. I had trouble finding the right size. This wig looks very good, fits, and was a more attractive price than many I looked at. Shipped and arrived sooner than I expected. Extremely satisfied.
March 5, 2026
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