wigs4u Reviews 

234
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally comfortable, look remarkably natural, and match their online descriptions perfectly. Consumers are also extremely happy with the remarkably fast delivery service, helpful consultants, and very reasonable prices. Many individuals note that the items provide a wonderful confidence boost during difficult treatments. Some reviewers were not happy with minor practical details, mentioning that certain items arrived noticeably creased, lighter than expected, or needing slight adjustments before use. A few shoppers also observed that specific accessories required extra care or additional tape to remain secure over extended periods.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with comfortable and... See more

Quality

Consumers find quality to be positive, frequently highlighting comfortable fits, natural appearances, and... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, frequently highlighting the fast and... See more

Order

Users describe satisfaction with the order process, highlighting fast responses and prompt dispatch on the... See more

Price

Clients share positive opinions on price, highlighting that items are affordable, offer good quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 89 year old mum has been very unhappy with her receding hairline & thinning hair for a couple of years now. She still takes a great deal of care with her appearance & has always had beautiful thick... See more

Company replied

Rated 5 out of 5 stars

Thrilled received my petite wig today so comfortable to wear does not move which.is a real bonus very relaxed due to the precise fitting and I love the colour 51. I love the petite sizing I will buy... See more

Company replied

Rated 5 out of 5 stars

Have been using this company for a couple of years, went again recently for a new wig and had a fitting. Lovely people who are professional and very patient and make the experience so easy, good quali... See more

Company replied

Rated 5 out of 5 stars

Goods dispatched on the same day as ordered. Delightful head scarf. Good fit, gorgeous colours and so lightweight I hardly know I’m wearing anything on my head, covering my hair loss. Very comfortabl... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Wigs4U is a family run company and has been established for over 30 years, our warehousing and offices are based in the UK and we pride ourselves on our service and quality. Our stock is readily available for same day dispatch and we stock thousands of items in our warehouse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(234)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Wig stand

All went well. Prompt delivery and wig stand good for price.

July 30, 2023
wigs4u logo

Reply from wigs4u

Thank you for your valued feedback, its greatly appreciated.

Rated 5 out of 5 stars

Wigs4u are always helpful going above…

Wigs4u are always helpful going above and beyond - excellent order processing and quick delivery - perfect service

July 23, 2023
wigs4u logo

Reply from wigs4u

Thank you for your very kind feedback. I will pass your comments onto our team and we hope you shop with us again soon :-)

Advertisement
Rated 4 out of 5 stars

A stylish cap

A stylish cap, with nice buckle detail, bought to cope with coming hairloss during cancer treatment.

I ordered two, and one fits slightly better than the other, but perhaps different colours are made slightly differently.

Nice bamboo fabric. Good value.

July 13, 2023
Rated 5 out of 5 stars

Delivery was prompt and the product was…

Delivery was prompt and the product was excellent quality, but it was unfortunately unsuitable so I had to return it. Returns were very straightforward and a full refund was given within a few days. Would highly recommend.

July 5, 2023
wigs4u logo

Reply from wigs4u

Thank you for your valued feedback, its greatly appreciated.

Rated 1 out of 5 stars

I am generally pleased with the service…

I am generally pleased with the service I receive but some weeks ago I was sent a black wig. I returned this and I would like confirmation that the money was returned to my account.
Mary

May 22, 2023
wigs4u logo

Reply from wigs4u

Hello Mary. If you would like to call us on 01945 587584 we would be more than happy to look into your return/refund for you. We are saddened that this has caused you to leave us negative feedback.

Advertisement
Rated 5 out of 5 stars

Delivery was as described

I was able to order most of what I went on for. Disappointing to Find That Suki caps are now only available in two colours and not the teal anymore.

June 19, 2023
Advertisement
Rated 3 out of 5 stars

consultation fee

I thought that a £30 fee to try on some head wear was a bit much after already getting a wig and a pack of goods to care for it.
Postage was quick after we paid the extra for next day
delivery as we were going on holiday shortly after could have tried and purchased in about 10 minutes as we did with the wig on the previous occasion

May 15, 2023
Advertisement
Rated 5 out of 5 stars

Sleep hat

The sleep hat is very pretty and soft to wear. Delivery was very quick would highly recommend.

April 26, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look