Scam...they use stolen pictures of name…
Scam...they use stolen pictures of name brand wigs and then send you some bargain basement halloween wig from the .99 cent store.
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Scam...they use stolen pictures of name brand wigs and then send you some bargain basement halloween wig from the .99 cent store.
This company will scam you but PayPal is an even bigger joke because they told me if I want a refund I have to send the wigs back to an address in China with a tracking number that will go all the way with the item. The amount for that was going to be $180!!! They wanted me to spend $180 more out of my pocket to an address that I looked up that ended up being a parking lot in China. The company didnt even have the decency to give them a valid address. They thought I would spend more money with these scam artists. PayPal is not as trusted as I thought it would be they even told me yeah this looks like a scam from them but sorry we cant help if you dont return the items. This wig company is %100 a scam and wont get your money back from paypal.
Wigssupply cheats on us, paypal support these fraudulent merchants.
Bad Chinese not only brings COVID-19 virus, but also so many bad products.
sad story
DO NOT ORDER FROM THIS PLACE! I wish I had read these reviews before ordering. I received two toppers and what I received from them is nothing like what I ordered. Not in ANY WAY at all were the toppers they sent what they advertised on their website. I have been fighting with PayPal for months over this -- PayPal is not helping one bit. PayPal is as horrible as wigs supply.com : Don't answer phones; no way to contact a person there; lies, lies and more lies. What a scam. You will be very sorry if you deal with wigssupply.com
Easy 365-Day Returns!
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within 30 business days of receipt of the item(s). To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment.
The following is my conversation with the seller during my open case against him with Pay Pal. All I wanted was to return the knockoff wigs for a refund which he refused.
January 14, 2020 at 4:38:55 PM PST
These wigs are not the wigs you advertised on your website. They are very poorly made and unwearable.
Hello , the products you’ve received were the original wigs, the shipment was exactly according to what you’ve ordered on our website. The product was exactly consistent with they were described online.
January 19, 2020 at 3:26:58 AM PST
You
I disagree strongly. These are not original Motown Tress wigs which were advertised on your website. I want to return the all the wigs in their original packaging and receive a full refund. Please assist me with how to do so.
January 19, 2020 at 7:39:40 AM PST
We’ve been in wig industry for years, the quality of our products are 100% guaranteed. We are also the OEM factory for many different brands around the world. Everybody has their own standards of defining quality.
January 20, 2020 at 6:37:45 PM PST
You
I just want to return all the wigs for a full refund. If you refuse to do so , I will escalate this claim.
Pay pal backed the swindlers, and ruled against me, which left me astonished. I now, will always check reviews before dealing with a new company.
The above review is exactly right. No way to contact, nothing coming. Payment made.
You will never receive your items!!!! You cannot contact them by phone or email. They use a Shopify account which any person can open to sell products. That was my first clue. Then after you complete your transaction you will see it is coming from China. Third, your order will stay in pending process and never move despite the fact that they took your money
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