Wigyy Reviews 867

My mother bought two toppers for $125.00, listed as Human Hair, they are both completely made of synthetic fibre. This is false advertising 👎🏻

I bought one blonde bob wig and it looks so natural, I don't feel self conscious wearing it. It also arrived quickly. I want to buy a second one but I'm unable to find the exact one I ordered before, so I ordered about five more! LOL.

I would not give this company any stars, I would actually go into the negative if it were possible. This company will not resolve the issue of a delivery failure. The item I ordered was never delivered, the only notification I got was a picture of a box in a snow bank by a rock with numbers on it, yes the numbers were the same as my house numbers, but no where near my house, and the item was just thrown into the snow. I tried contacting the delivery company, they have no policy on driver delivery failure and I was told to contact Wigyy to resolve the matter, I have attempted over several days to resolve the matter with Wigyy and I was told to contact the delivery company. After several emails explaining over and over that the delivery company has no way dealing with the matter, Wiggy isnt willing to replace the lost item, reimburse my money for losing my item, or even willing to discuss options to rectify this matter. The online customer service agent Chris, should either get more training or be removed from his/her position, as his or her poor customer resolution and ability to solve matters, and uphold company policy is grossly lacking and bordering on negligent. The dismissive and disregard for people when concerns are brought to their attention is what makes doing business online less legitimate. Reality of what buying these cheaply made junk quality products from some slum factory outlet based out of China, conducting immoral practices, so much more obvious.

I just recently was diagnosed with Cancer I lost my hair. I have an average small head and having trouble getting a wig to fit me

Poor quality, unwearable product, insane return process. In the end they in fact would not accept my return and they have no return process, except to hound the customer into accepting the product. 15 emails later i finally accepted a 40% refund as I was exhausted by the arguing back and forth. This is really a scam, do not purchase from this site!

im trying to return my wig it arrived on the 10th dec. its the wrong colour. im not able to return it due to the fact it dosent like @ on my outo printed email. so i cant communicate to get a refund

Very good experience

Their communication and why I finally have the wig fit beautifully just like the advertisement said true to their word and Chris is awesome and contacting me and keeping me informed. Thank you and love you all.

I was pleasantly surprised when I receive the wig I ordered from Wigyy. It was on sale and I love it. I actually enjoy looking at your site because I feel comfortable that what I see is what I will receive. I would love to have more selection, there didn't seem to be as many as I see on other sites.

Would give zero stars. Co tasted customer service to try to return a product that was not the right shade. One response then they ghosted me.

I love the wigs. The hair is very soft. It feels and moves like my own hair. I got many compliments on it. Customer service is also very amazing. The get back to you very quickly. I highly recommend 10 out of 10.

the way I was helped and the kindness while working with my needs. the wigs are above quality and the fit great as my head does not seem to fit the standard wig size. the colors as well as the styles made it easy for me to have to do very little to simply wear and go.. keep up the good work...

Great customer service. The wig is beautiful! This wig was for my mother who recently lost all of her hair due to chemotherapy treatments. The wig fits very well and looks amazing and real!

Representative worked with me to make sure I got satisfaction from wig.

I waited a very long time for my wigs to get here and when I got the first wig, I was not very pleased with it at all. I contacted the company which responded to me almost immediately and wanted to know what they could do. They did ask for some pictures and I sent them immediately and they saw what was wrong with it. I had several conversations with a person called Chris and they were prompt and very courteous and seem to be intent on helping me. I have to say that this person resolved the issue very quickly and to my satisfaction. I did not receive the wigs at the same time, however when I got my second wig I was extremely pleased and had no problem with it whatsoever, and I will buy from the company again. It was worth the wait because I was not aware that it was coming from China and that explained it. Kudos to Chris because this person did an outstanding job.

Fast shipping, good customer service. I bought a hair topper for my mom who has thin hair and it takes 10 years off her age. Thank you Wigyy!

I am super disappointed. The wig topper was advertised as 100% human hair. There is NO way it is real, It smelled terrible when I got it - I tried to dye it my color - and it didn't take well, and when I curled it - iit melted the ends, which doesn't happen with the other REAL human hair toppeers I have gotten in the past. I wasted $40

Ordered several wigs off their website. Item was not shipped after 2 weeks. Requested tracking. Quick response from Customer service to keep contacting them. Over 30 days later, still no shipping or order updates. Requested a refund from my credit card. Really sad because I was looking forward to trying these.

I ordered a wig and a headband on September 28th (17 days ago) and was charged immediately. However, to this day, no shipping info has generated. I was in touch with them via e-mail, and they said the wig I ordered was a "custom" order. I don't think I'll ever see it. Requested a full refund and have yet to receive a response. I will never order from this company again! That's what I get for not realizing the product was coming from China. Will do better research in the future.