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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the platform's ease of use and the smooth communication with students. Many appreciate the consistent support provided, both during and outside of lessons, and find the onboarding process to be clear and helpful. The company is often described as supportive and attentive, making it easier for tutors to connect with students and grow professionally. However, some customers also noted issues with the staff and customer service, mentioning a lack of human chat support for specific questions and occasional unresponsiveness to help emails. Some tutors expressed dissatisfaction with the student matching process, feeling that not all students were a good fit for their expertise. There were also concerns about difficulties with managing personal information after discontinuing use, and some found the company's behavior to be unprofessional at times, citing a lack of patience and understanding regarding demo follow-ups.

What people talk about most

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the professionalism, friendliness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the platform easy to use, with... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and top-notch online... See more

Website

People report ambiguous experiences with the website. Many reviewers praise the platform as easy to use and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the consistent and world-class... See more

Based on these reviews

Rated 4 out of 5 stars

I work for Wiingy regularly, and they are generally quick to support me, offer plenty of student opportunities, and have a system that works. I get paid on time and through an easy system. I hav... See more

Rated 4 out of 5 stars

Assistance to tutors is very good from some of the teàm members. It would be good if the help and support had a chat system with humans to answer specific questions. Thank you Wiingy

Rated 4 out of 5 stars

I've had a few technical issues and difficulty reaching out to students about scheduling lessons. Other than that student interactions have been great.

Rated 5 out of 5 stars

Well matched tutor for my son. Been at it almost a month now. Consistent support both on and off lesson days. Excellent revision pack included with each lesson. Really easy to use. Exceptional teacher... See more


Company details

  1. #40 of 54 best companies in Career and Education Provider

Written by the company

Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc. Expert tutors on Wiingy platform helps student in - Tutoring - Exam-prep - Music lessons - Language learning - Standardized test prep - Homework help & test prep


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
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Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am making progress!

I feel I am learning so much about technique, training my ear and my voice. This has been a helpful and enlightening journey for me.

September 13, 2024
Unprompted review
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Rated 5 out of 5 stars

LOVE My tutor!

Blanca has been very helpful in my progress of learning spanish. She has taught me a lot and has given me a lot of assistance in something I had no confidence in

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

I am happy with tutor Vasundhra

I am happy with tutor Vasundhra, she has more patience and teaching very well. I would like to take more knowledge from Vasundhra. Thank you Vasundhra for your help !
But staff I would request you to take the things fast which are requested by students.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

As a foreign attorney studying to pass the Bar in Texas, it’s crucial that I speak fluently and with confidence.

I’ve been using the Wiingy app to improve my English pronunciation, and I’m really impressed with the progress I’ve made. As a foreign attorney studying to pass the Bar in Texas, it’s crucial that I speak fluently and with confidence. Tomaz, my tutor, has been instrumental in helping me achieve this goal. He’s patient, knowledgeable, and tailors each lesson to focus on the areas where I need the most improvement. Thanks to his guidance, I feel more comfortable and confident in my spoken English. Wiingy and Tomaz have been a great support in helping me strengthen my language skills, and I highly recommend them to anyone looking to master English.

September 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Instructor and Fun Lessons

Manu is a down-to-earth instructor who is very knowledgeable about the acoustic guitar - including various ways of playing in a variety of genres. She works at the students' speed and helps them progress on whatever they are interested in learning about.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

My tutor, Matthew, has been amazing. He is understanding of my current skill level and helps teach me in a way that is sustainable.

August 28, 2024
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Rated 4 out of 5 stars

Victoria is a great tutor

Victoria is a great tutor, she is carefully going through her lessons and making sure I understand the topics and am progressing

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great

It is easy to use and my teacher is very good at teaching the material and helping me to understand. She's also very good about communicating and scheduling. I like her very much

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very good quality teaching

Very good quality teaching. If you don't understand this teacher will find a way for you to understand even if it appears to be the most complicated thing you have every come across. So if that doesn't sell this teaching platform to you I don't know what will.

August 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Great tutoring at a reasonable price

Great tutoring at a reasonable price!

the company has done a great job with managing which tutor I have access to for specific needs, and the tutor has been greatly accommodating to what I specifically need in each lesson.

August 19, 2024
Unprompted review

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