Wild Clouds Reviews 

149
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and unique design of the products, often highlighting the vibrant prints and comfortable fabrics. Many people appreciate the excellent quality of the clothing, noting its durability and how well it fits. Reviewers also value the custom sizing options, which help ensure a perfect fit for various body types. However, some customers also noted occasional issues with stitching quality, with one person experiencing a seam splitting shortly after wearing a jumpsuit. A few other people also felt that the sizing could be inconsistent, requiring careful consideration or exchanges to find the right fit, and one item arrived with a dye transfer issue making it unfit for purpose.

What people talk about most

Product

Reviewers express delight with the product, consistently praising the high quality, comfort, and unique... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting beautiful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The jumpsuit is stunning. But even better is the customer service. Franny was just brilliant, so helpful and persistent in sorting a solution for me, for a replacement item. Cannot fault them, and wil... See more

Company replied

Rated 5 out of 5 stars

I am 6ft and a size 10 and really struggle to get clothes that fit. I stumbled upon Wild Clouds and loved their style and was super happy to see that they are a B Corp and also offer custom sizing to... See more

Company replied

Rated 5 out of 5 stars

Bought a reversible padded vest at a great price in the seconds sale. I couldn't actually detect what was faulty about the item. Quality fabric, unique design & well finished. I have worn this a l... See more

Company replied

Rated 5 out of 5 stars

Lovely clothes!!! I would love it if you made a longer length because I'm so tall, but also I loved the trousers so much I'm keeping them anyway even though they're short on me everyone says they look... See more

Company replied


Company details

  1. Clothing Store

Written by the company

We created Wild Clouds because we wanted more from our clothing. More sustainability, more longevity, more versatility, more comfort, and importantly we believe that sustainable clothing should be affordable and without a hefty price tag. We’re committed to slow fashion, making our seasonless clothing in London and India , using the most sustainable materials we can find. We want our clothes to be thoughtful, accessible and playful, combining uniquely whimsical prints with practical silhouettes. With our robust designs and repair promise, our ultimate goal is to create long-lived clothes that make our customers feel magical for years and years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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1-star

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4.9

All reviews

(149)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful kimono

Beautiful kimono, very original design... I am planning to wear on holiday and I can't wait! Wild Clouds team were great at communication and my item arrived promptly. I will definitely be buying other items in the future from them.

July 29, 2023
Unprompted review
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Reply from Wild Clouds

Hi Hannah, thanks for taking the time to leave a review. So pleased your with the kimono :)

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Rated 4 out of 5 stars

EDITED: Sizing chart

EDIT: I’d like to praise the company for great customer service, fast and friendly response. I have been offered a refund straight away.

1 star added to the overall review.


Original review:
I love the design and material as it really didn’t take too long to fall in love with both! The presentation on the website is also spot on and beautiful.

What I am deducting points for is the sizing that doesn’t match the reality and which is effectively turning my new PJ set into uncomfortable clothes to sleep in. The website states that their size S is 10-12 size. I have always worn size 10 and when a website states S is 10-12 I expect looser and comfortable fit which didn’t happen here. There isn’t enough fabric around butt and thighs and it’s so bad that the fabric digging into me is waking me up when changing sleeping positions at night.

It’s alright when walking around but definitely not great for sleeping or sitting down - sorry.

July 23, 2023
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Reply from Wild Clouds

Thanks for taking the time to leave a review, and so sorry our archive shorts aren't a good fit. We'd be happy to offer you a full refund. Luckily our new collection and styles not in the archive sale have all undergone a full size and fit review, with new roomier fits and also the benefit of size grids available with all measurements. I will pop you an email now so we can sort the refund.

Rated 5 out of 5 stars

5/5 💛

Very pretty suit, and the team is adorable 💛

July 18, 2023
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Reply from Wild Clouds

Merci beaucoup, thanks for the lovely review :)

Rated 5 out of 5 stars

Amazing jumpsuits, great quality and quick delivery

I love the selection of clothes on Wild Clouds, especially the unique and distinctive patterns / colours. I ordered a jumpsuit and it arrived super quickly in compostable packaging. The quality of the jumpsuit is great and the fit was really good (especially as it’s quite hard to find a jumpsuit that fits properly when you’re 5ft 3)! Had loads of compliments on my outfit and would definitely buy from here again.

July 20, 2023
Unprompted review
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Reply from Wild Clouds

So pleased you love our clothes! Thanks for the lovely review :)

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Rated 5 out of 5 stars

Great first purchase

Fast shipping from a company that ticks all my boxes with regard to sustainability and environmental awareness. And the jumpsuit is absolutely stunning!

July 8, 2023
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Reply from Wild Clouds

Thank you so much for this lovely review!

Rated 5 out of 5 stars

Great customer service

Great customer service. I had a very quick reply and exchange of sizes. The replacement came the next day.

June 17, 2023
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Reply from Wild Clouds

Thanks for the lovely feedback! x

Rated 5 out of 5 stars

Easy purchase

Quick simple purchase
Promptly delivered
Great tee...quality product

June 24, 2023
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Reply from Wild Clouds

Yay! So pleased your happy, thanks for taking the time to leave us a review :)

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Rated 5 out of 5 stars

Lovely garments

Lovely garments, well made and look so good on!

June 9, 2023
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Reply from Wild Clouds

Yay! Thanks for the lovely review!

Rated 5 out of 5 stars

Everything was great!

Everything was great! The wild clouds team were so helpful and the suit arrived really speedily. I bought the jumpsuit as a present for my Mum and she absolutely loved it, wore it all through her birthday weekend!
Thank you so much !

May 15, 2023
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Reply from Wild Clouds

Brilliant, so pleased your mum loved them! Thanks for taking the time to leave a great view :)

Rated 5 out of 5 stars

10/10 would recommend

10/10 would recommend! My parcel arrived super quick, loved the sustainable packaging and have been wearing my trousers and top constantly for a week (and getting lots of compliments!)

June 4, 2023
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Reply from Wild Clouds

Amazing, thank you soo much!

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Rated 5 out of 5 stars

BEST TROUSERS EVER

Delivered super quickly, great quality item - new favourite trousers in the world :)

June 4, 2023
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Reply from Wild Clouds

Thank you for the lovely review!

Rated 5 out of 5 stars

Really lovely Wild Clouds

Good communication, quick delivery. Beautifully made, eye catching clothes that are a pleasure to wear.
I had a problem with the fit of one item, my email was answered the same day offering a solution. Will definitely buy from again.

May 27, 2023
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Reply from Wild Clouds

Thank you so much for this lovely review!!

Rated 5 out of 5 stars

Really lovely product and service…

Really lovely product well made excellent and personal customer service. Looking forward to buying more items from this lovely British company

May 11, 2023
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Reply from Wild Clouds

Thanks for the lovely review, and thanks for being a wonderful customer :)

Rated 5 out of 5 stars

Fell in love with the green clouds…

Fell in love with the green clouds print the minute I saw it and it did not disappoint in real life, vibrant and eye catching and such lovely, soft fabric.

May 18, 2023
Wild Clouds logo

Reply from Wild Clouds

So pleased you fell in love with green clouds! Thanks for the lovely review

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Rated 5 out of 5 stars

Excellent customer service and a…

Excellent customer service and a stylish eco friendly clothing brand. Would definitely buy again!

May 7, 2023
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Reply from Wild Clouds

thank you for the lovely review and supporting our mission!

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