While buying the drug i needed was a bit complicated, its not a surprise as it is not for sale in the UK. Greg was always helpful and polite, even when, as a result of reviews on this site, i asked hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always excellent service from Wilderstore! My last parcel got lost in post so Greg sent out a replacement quickly! The lost parcel turned up days later and Greg told me to keep it as shipping costs w... See more
After 3 months no money refund, no delivery or contact. Hose (person) in chare of contact, was sending funny e-mails making fany clients going crazy. In short, forget your money, you never going to ge... See more
i have seen some bad reviews about this company but I can only say I was very pleased with fast delivery and medication ordered for my cat.
corrupt, deceptive, illegal
I ordered milteforan for my very sick dog over one month ago, paying additional money for express shipping. My order didn't arrive. I was told it had been dispatched. Then that they'd accidentally posted it by regular mail, but that it would be sent by courier the next day. Then that it was in a shipment to come to the UK one week later. Eventually I was sent a picture of a shipment and a tracking order. A month had elapsed.
I returned home from walking my dog to find the delivery on my doorstep. This cytotoxic, highly poisonous material had leaked and covered my hands as I opened the envelope. The postman must also have been in contact with it. The bottle was in an unmarked shampoo bottle, with a bit of sellotape around the neck. The bottle was 1/3rd full. There were no instructions, no gloves and no pipette - this medicine is akin to human chemotherapy drugs, dosage has to be very clearly regulated and you must not have skin contact with it.
I have since been in contact with the manufacturer who are in contact with the authorities. Wilderstore did not want to know.
If you don't believe me, check out their reviews on the Amazon marketplace. I was desperate when I ordered with them, but not desperate enough to give my dog an unnamed drug from an unmarked bottle. Others are so desperate that wilder store gets away with it.
July 8, 2014
Unprompted review
Advertisement
Great Products and good service.
Customer Service: Very Good
Products: Excelent
Shipping Time: Good
Recommendation: Wilder must include a DHL or FedEx in their shipping options.
April 9, 2014
Unprompted review
After 3 months and £400 no product no refund
I am still after almost four months trying to have a refund for over £400. First I was trying to talk to Jose and now talking to Antonio and still no money back no product. They keep saying tomorrow I send you the prove of your refund. So please DO NOT PURCHASE from this company unless you want to waste your money and get stress
January 29, 2014
Unprompted review
Great. Really Fast shipping to Italy
Good range of dog and cats products. I've received the order in 6 working days (Free shipping promo).
November 14, 2013
Unprompted review
Been waiting for TWO WHOLE MONTHS for my order
And despite numerous emails promising it "will be sent on Monday" from somebody called Jose, still no sign and I'm pretty fed up of waiting for my order to come. It's so infuriating!
June 24, 2013
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.