Wildflowerhomecare Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Aged Care

Written by the company

Wildflower Home Care are a local, independent company, providing kind and compassionate home care services in Surrey. We understand that everyone's needs are different, which is why we offer a personalised touch to our services. We take great pride in the fact that all our kind and caring Community Care Assistants are professionally trained and capable of providing high-quality care to our clients. Every client has a dedicated point of contact/ manager to ensure the best possible care in the comfort of their own home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. My mother likes the young girl she’s been paired with which is always a plus.
Emma, the coordinator is very pleasant and has been very helpful

September 3, 2025
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you so much for your 5* review Tania!

So glad you have had a good experience in the initial start of support.

We really love coming to see you mother and have particularly enjoyed supporting her into the local community recently.

Emma

Advertisement
Rated 5 out of 5 stars

Wildflower have an excellent team!

Since January 2025, I have had the benefit of using Wildflower Home care 2 days a week. This has prevented my wife and I being housebound as we don’t have a car. The representatives have become friends, they have helped in so many ways, such as the internet, physio appointments and socialising with friends in and outside the Haslemere area. The team have been extremely helpful and allowed us to manage in our flat independently. We are 90 and 86 and the team have kept us in touch with new developments which we did not know anything about.
The team are very friendly and fit in so easily with whatever our schedule might be!

September 3, 2025
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you so much for your lovely 5 star review Roger!

We all absolutely love coming to visit you both. I'm so pleased to hear how the visits not only allow you to access more places, but also bring more information and developments to you!

Emma

Rated 5 out of 5 stars

Total 5 star care

Emma and the girls are so good and truly care.
My mother adores all of them especially Lara who has made a real impression.
Always willing and so thoughtful in there approach to helping others.
Could not imagine them being there now.
5 star all the way

July 29, 2025
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you so much for the kind review, Jan!!

We absolutely love going to see your Mother. She is such a kind, lovely person.

Rated 5 out of 5 stars

Clients thoughts

When I was told I needed carers I found it to be quite daunting I mean nobody likes strangers coming into their home at all different times of the day and especially being washed, its such a private matter. But I can honestly say they made me feel so comfortable that i felt at ease right from the beginning. Emma and her team are so gentle,helpful,cheerful they do everything they can to make your life easier. . Just as important to me they inform my son daily and I feel ssfe with them. Not all bosses do a shift but this one does and you can see that she loves caring for people her face lights up when she talks about it I would recommend that you look at this company and know that your family member will be safe and cared for.

October 8, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you for such a kind and thoughtful 5* review June!

We all love coming to visit you. You are such a determined and strong character who we learn from everyday. You also make us all laugh which is such a joy!

Emma

Rated 5 out of 5 stars

The last weeks of my husband’s life at home

After months of taking care of my husband for 24 hours a day, Emma and her Wildflower team came into our home and took care of us both. They very soon became part of the family sharing our moments of laughter and sadness. Wildflower made it possible for my husband to remain at home during his illness. It is fair to say that with their kindness and professionalism, they helped to give my husband a peaceful and comfortable passing

July 11, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you so much for your kind 5* review.

Our thoughts are with you and your family. Our hearts are warmed by the fact that we were able to make this as comfortable and peaceful for your husband and your family.

Your husband was an incredible man, and I am so grateful to have got to know him in the time we spent with you all.

Emma

Advertisement
Rated 5 out of 5 stars

Wildflower are incredibly good at what…

Wildflower are incredibly good at what they do and not only do they provide impeccable care support for my Mother they also promote peace of mind and psychological safety!
Communication is key when looking after parents/sons and I always feel looped and communicated with and that my Mother has the best care at all times.
After the initial assessments the care team have really tailored the care package around my Mothers needs and she’s living a much better and safer life because of Wildflower.

October 2, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you Ben - we love going to see your Mother. She is an incredible woman.

Rated 5 out of 5 stars

Wonderful and professional care...looking after us all!

Emma at Wildflower took time and care with my parents to find out just what they needed in their home to make life easier. The team of carers were dedicated, caring and professional. They got to know us so well and looked after my Dad's rapidly changing needs all through his last weeks. When Emma and her lovely team turned up, they took care of us all..the practical aspects and the emotional ones, with real care and sensitivity. They were all amazing and we couldn't have got through it without them. If you are thinking of in-home care for someone you love, I would say please choose Wildflower, they were wonderful and went above and beyond to make things easier, every visit.

October 1, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you Mandy. Our thoughts are with you and your family.

Rated 5 out of 5 stars

Emma and her team are amazing

Emma and her team are amazing. They are able to adapt to provide exactly the right combination of companionship and care for mum, going above and beyond what is expected of them. We are so glad we found them.

September 30, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you for your review Ian - it's such a pleasure to support your mum, she's making such good progress!

Rated 5 out of 5 stars

Thoughtful and caring team

We are delighted we found Wildflower for Mum’s care. Emma and her team go above and beyond, Mum is so happy to have them come in, they light up her day, and we are able to relax and trust that Mum is being looked after by a lovely caring and thoughtful team.

July 27, 2024
Unprompted review
Wildflowerhomecare logo

Reply from Wildflowerhomecare

Thank you so much for your review - we love going to see your mum. She's always making our team laugh, brightening our day too!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look