Wildrock4x4 Reviews 42

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I ordered a gille and headlights for my TJ, the grille turned up after i emailed them. I will be pursuing a refund through paypal as the lights never arrived, terrible service stay clear at all costs!... See more

Rated 1 out of 5 stars

I didn't even want to give 1 star, but I ordered the red & black shark grill for my vehicle paid 200 for it and had it less than 6 months and it started peeling. I wrote the company and they state its... See more

Rated 1 out of 5 stars

Ordered some mirrors and currently my items has been located at the same for 3 days since it was supposed to be delivered. Now looking at other reviews I can see this isn't a 1 time thing avoid here... See more

Rated 1 out of 5 stars

Filing complaint with PayPal now. Recommending they cease their partnership with this excuse for a responsible vendor. Caveat emptor There is nothing positive to report here. Will not respond to any... See more

Company replied

Company details

  1. Auto Accessories Wholesaler

Information provided by various external sources

Jeep Parts & Jeep Wrangler Accessories for Aftermarket Mods & Off-Roading Performance Parts & More - WildRock4x4.com


Contact info

1.9

Poor

TrustScore 2 out of 5

42 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Terrible

I ordered a gille and headlights for my TJ, the grille turned up after i emailed them. I will be pursuing a refund through paypal as the lights never arrived, terrible service stay clear at all costs!

January 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor product & Customer Service

I didn't even want to give 1 star, but I ordered the red & black shark grill for my vehicle paid 200 for it and had it less than 6 months and it started peeling. I wrote the company and they state its due to washing it and sun exposure,what kind of company sells exterior car parts and states something like this to their customers. They weren't even willing to make it right. So buyer beware do not order from this company or this part.

June 1, 2023
Unprompted review
Rated 2 out of 5 stars

I wish I had read the reviews here…

I wish I had read the reviews here before. I ordered on a Friday morning and contacted them Monday night to find out when my order would ship, as soon as I got the “Hello Friend” email I started looking. Long story short, the item finally shipped, arrived and was what I ordered. The issue is it is a name brand item that they resold, I looked up the item and found it directly from the manufacturer for $299, they charged me $499. I am a sucker, buyer beware. I am not sure I would have received it had I not pressed the issue and threatened to request a refund from PayPal and Discover. I did manage to get a $40 credit back for the delay in shipping.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks for the reviews.

Thank you to everyone that had rated Wildrock. I was just about to order the spare tire jerry can mount for my Jeep. Had it in the card , but just before I opted to pay with PayPal....thought I would research for reviews....so glad I did.
Sorry to all who got scammed but my gratitude to all who posted reviews.
I'll shop elsewhere.

May 30, 2022
Unprompted review
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Rated 1 out of 5 stars

Wildrock 4x4 Bait & Switch

Purchased a hardtop cart for our Jeep Wrangler JK. Received cart. Cart was not matte black finish with matching locking wheels and nylon lock nuts. Cart was gloss black, cheaper locking wheels and bullet nuts. Simple assembly. Parts are different diameters. So they fit loosely. Even after tightening the bullet nuts to the wheels. Holes are drilled incorrectly. So back bar does not support the back of the hardtop. Had to modify the back support bar by drilling new holes. DO NOT PURCHASE FROM WILDROCK 4X4. TOTAL BAIT & SWITCH. Fortunately, we can use it. After much modification. Only out $99.99. Stay away from WILDROCK 4X4. Quadratec, Northridge 4x4, Extreme Terrain, Amazon. All sell this version. At different prices. I went cheap. Got what I paid for. No quality control from WILDROCK 4X4.

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

I purchased a new truck grille and…

I purchased a new truck grille and received it in a reasonable time and its was fairly good quality for the price. Only problem is that it was broken when delivered and they haven't responded to any of my emails or FB messages.

April 13, 2022
Unprompted review
Rated 1 out of 5 stars

Only giving this one star because I…

Only giving this one star because I have to this company is terrible my boyfriend ordered a bumper in OCTOBER and we still haven’t received anything but they took the money and it’s now December id like to know when my product will arrive

December 26, 2021
Unprompted review
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Rated 1 out of 5 stars

Do not order from this place

Do not order from this place. I should have known after the number was incorrect and the address was bogus. We placed an order and never received confirmation, multiple emails, nothing. This company is a scam. I am now disputing this claim and will have some people look into this company. Shame.

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

Broken glass everywhere

Ordered some mirrors and currently my items has been located at the same for 3 days since it was supposed to be delivered. Now looking at other reviews I can see this isn't a 1 time thing avoid here no matter what.

Update: Finally arrived after contacting the "company" although broken since they can't package anything to save their own live or "Business" for that matter. Trying to get to a refund now, maybe this review will go up if that actually happens.

August 19, 2021
Unprompted review
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Rated 1 out of 5 stars

Warning ⚠️

Have place a order a month ago and still no reply. Can't contact anyone they don't reply.

August 18, 2021
Unprompted review
Wildrock4x4 logo

Reply from Wildrock4x4

Hi would you please send us your order number or the name for the order by email, also would you please check your spam? our all contact email should in t hat. Thanks

Rated 1 out of 5 stars

Waiting to hear from someone

Waiting to hear from someone! Emailed with no response! Called no one answers! Id like to know where my fenders are???

August 6, 2021
Unprompted review
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Reply from Wildrock4x4

Hi we replied this problem already, and sent the refund, also we still feel so sorry for the delay, recently our email has some problem. So alaways our customer can't received any email from us. Thanks and sorry again.

Rated 1 out of 5 stars

Do they even have customer service?

Ordered a grille last week and have been trying to get in touch with them. I have sent at least 3 emails and still no reply or confirmation on purchase.

June 15, 2021
Unprompted review
Wildrock4x4 logo

Reply from Wildrock4x4

Hi
Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.

Rated 1 out of 5 stars

Filing complaint with PayPal now

Filing complaint with PayPal now. Recommending they cease their partnership with this excuse for a responsible vendor. Caveat emptor There is nothing positive to report here. Will not respond to any requests for order status. You have. Been WARNED.

June 14, 2021
Unprompted review
Wildrock4x4 logo

Reply from Wildrock4x4

Hi
Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.

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Rated 1 out of 5 stars

Is there a -100 to rate with?

Is there a -100 to rate with?? DO NOT ever use Wildrock 4x4. My wife ordered some grab handles for me for my wrangler. She ordered them on the 20th of May, the box showed up on the 3rd of June…….. Empty. She had me look not realizing that the empty box was what she had ordered (the company name was not the wildrock 4x4 name) on our ring camera to validate that the package was indeed delivered. It was delivered empty as I stated. After doing more research the information on their page is not complete. Neither of us knew this before. After reading reviews today on them we are horrified. DONT order from them. We are disputing the charge. I will also be posting this on every site I can. There is no way to actually contact customer service. They don’t respond. The name on the building in the picture that matches the address for the location listed on the shipping address doesn’t even match the name listed on the shipping label nor is it wildrock 4x4. The “positive” reviews of this company are obviously not from real interaction with this “company”. So pissed and anymore in this day in age who only uses email as a way to communicate. And 1-2 business days???? Unacceptable. That’s not how you do business.

June 13, 2021
Unprompted review
Wildrock4x4 logo

Reply from Wildrock4x4

Hi
Sorry for the trouble, recently our email has some problem so that maybe our all reply is in your spam, we confirmed we have shipped the grille and replied you already please check, also if you still can't see our email, you also can contact us facebook page by messenger. We will reply you in 24 hourse. Thanks.

Rated 1 out of 5 stars

Wish I had seen this prior to ordering…

Wish I had seen this prior to ordering from them! Ordered a bumper received it, but the lights that were suppose to come with it did not!

I tried 3 different numbers and finally received an answer from an Asian woman who told me my order # was wrong and then proceeded to hang up on me! I am disputing my Cc With this company.

Scam!!!

June 2, 2021
Unprompted review
Wildrock4x4 logo

Reply from Wildrock4x4

Hi about your problem we have already replied your messengers. Your order is for a bumper without lights, so we of course only shipped a bumper without any lights, we also sent you the confirmation again, and you have already confirmed. Thanks

Rated 1 out of 5 stars

scam!!

scam!!, phone numbers to reach don't work and address in china. make believe site. Dont buy! Offroadrock is also another one of their sites.

March 18, 2021
Unprompted review

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