Wiley X Reviews 972

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the eyewear, noting its durability, versatility, and effective features like glare reduction and interchangeable lenses. Many consumers also highlight the excellent service, describing it as top-tier, immediate, and incredibly helpful, especially when making changes to orders. The delivery service is frequently commended for its speed and efficiency, with many orders arriving quickly and without issues. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or problems with the shipping carrier. A small number of people were dissatisfied with the product's scratch resistance or design, mentioning that some glasses scratched easily or had design flaws that caused distracting glares.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Consumers find quality to be positive, consistently praising the high build quality, durability, and comfort... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and precise service,... See more

Order

Customers had positive experiences with order. Many reviewers were pleased with their orders, finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've worn Wiley Xs for years now: military, serious motorcycle riding, trekking, skiing... etc. First time buying online direct from EU website, absolutely not disappointed! Major plus: the follow up... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery from Danmark to the Netherlands. Bought the WX TREK Lenses: CAPTIVATE™ Polarized Copper Frame: Matte Havana Brown. Just awesome. Looks are great and its so easy on the eyes. T... See more

Rated 5 out of 5 stars

I've been using Wiley X eyewear for airsoft protection for the past two years. I like their build quality, versatility and features such as their interchangable lens, but most of all their capac... See more

Company replied

Rated 5 out of 5 stars

Very well made and designed product, perfect fit and as described on website. Ordered online so am very pleased. Delivery was a little longer than expected but it was Easter.

Company replied


Company details

  1. Sunglasses Store
  2. Outdoor Sports Store

Written by the company

Wiley X is a global leader in the protective eyewear market, and we supply both military forces and law enforcement personnel with top of the line protective and ballistic eyewear. We are pioneers in protective eyewear. However, as pioneers, we also experienced a great need and demand for high quality sunglasses that can be worn with confidence outside the battlefield. We recognize that today’s lifestyle poses constant threats to our eyes’ health, and that is why we have created some of the most innovative, functional, performance ready, and color enhancing sunglasses in the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always great quality

Having ordered several types of glasses over the years. Its always great quality and they keep getting better.
The new captivate type of glasses or superb.

November 11, 2025
Wiley X logo

Reply from Wiley X

Dear Roderick,

Thank you for your review and the 5 ⭐
It means a lot for us.
Thank you for keep ordering our products 😎
I am sure you will be very happy for your WX Prime included the Captivate filter.

Wish you a Merry Christmas 🎄

Best regards

Henriette /Wiley X

Rated 5 out of 5 stars

Very fast shipping via ups

Very fast shipping via ups , everything was on highest level!!!

November 16, 2025
Wiley X logo

Reply from Wiley X

Hi Kosinici,

Thanks for the 5 stars ⭐
We are so happy your order arrived quickly and that you are satisfied with the products🤗

Best regards,
Henriette / Wiley X

Rated 4 out of 5 stars

The microfiber cloth scratched my…

The microfiber cloth scratched my goggles

November 10, 2025
Wiley X logo

Reply from Wiley X

Dear Marius,

Thank you for your review ⭐
The cloth should definitely not scratch the goggles, and I’m sorry this has happened. I see that I sent you an email on 24/11 but haven’t heard back from you. I will resend it today 🤗
We are happy to assist you and will do everything we can, to resolve this issue quickly.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Excellent glasses

Excellent glasses

November 6, 2025
Wiley X logo

Reply from Wiley X

Hi Panagiotis,

Thank you for your review and the 5 stars ⭐
We appreciate your positive comments regarding our sunglasses 😎
It means a lot for us.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Everything was Super!

November 14, 2025
Wiley X logo

Reply from Wiley X

Hi ED,

Thank you for your review and the 5 stars ⭐
We are really happy to hear everything was super ⭐

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Verry good

Verry fast delivery

November 11, 2025
Wiley X logo

Reply from Wiley X

Hi Tomas,

Thank you very much for your review and the 5 stars ⭐
Glad to hear that the delivery was fast. 😊

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Great experience

Great experience, fast shipping.

November 11, 2025
Wiley X logo

Reply from Wiley X

Dear Raimonds,

Thank you for your review and the 5 stars ⭐
We are very happy to hear that you had a positive experience with us 🤗 and that the delivery was fast.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

The sunglasses are very good

The sunglasses are very good. They offer very good protection in the strong sun and they are a good fit.

October 31, 2025
Wiley X logo

Reply from Wiley X

Dear Christos,

Thank you for your review and the 5 stars ⭐
It means a lot to us.
We are happy to hear that you had a positive experience with us 🤗

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Everything Ok

Well packaged

November 6, 2025
Wiley X logo

Reply from Wiley X

Hi Gianmarco,

Thank you for your review and the 5 stars ⭐🙏

Best regards

Henriette /Wiley X

Rated 5 out of 5 stars

Satisfied with the high quality…

Satisfied with the high quality products and fast delivery.

October 27, 2025
Wiley X logo

Reply from Wiley X

Hi Ján,

Thank you for your review and the 5 stars ⭐
We’re glad that you had a positive experience with us 🤗 as well as a fast delivery.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Great service

Great service, fast delivery!

October 26, 2025
Wiley X logo

Reply from Wiley X

Hi Martin,

Thank you for your review and the 5 stars ⭐
It means a lot to us.
We’re glad that you had a positive experience with us 🤗 as well as a fast delivery.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Very fast shipping and competitive…

Very fast shipping and competitive price.

October 31, 2025
Wiley X logo

Reply from Wiley X

Hi Dejvis,

Thank you for your review and the 5 stars ⭐
It means a lot to us 🤗. We’re also glad, that you received your order quickly.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Excellence Excellent glasses I use them everyday…

Excellent glasses I use them everyday for work this is my second pair since 2018
This time I got polarised

October 23, 2025
Wiley X logo

Reply from Wiley X

Hi Ronan,

Great to hear, that you use your glasses every day 😊
We’re sure you’ll be very happy with the polarized lenses.
And thank you for your review and the 5 stars ⭐
It means a lot to us.

Best regards
Henriette /Wiley X

Rated 1 out of 5 stars

Over priced for terrible customer service

I purchased Wiley X prescription safety glasses over Australian$900

I took 3 months to arrive as they where assembled in America.
The 3 month they got scratched and the rubber nose pierces started breaking off
I then contacted Wiley X Australia to let them know about the issues.
They ask me to send the glasses back to them other wise they can not help me, As they are prescriptions, I could not do that. As I needed it gor work safety and driving.
I find this really bad customer service, as I paid top doller expecting good customer service!
Never buying anything from Wiley X again!

November 12, 2025
Unprompted review
Wiley X logo

Reply from Wiley X

Hi,
Thank you for your review.
We are sorry to hear about the issues with your glasses – this is not the experience we want for our customers.
As you mentioned, the glasses were purchased through Wiley X Australia. Any warranty or service claims,
must be handled by the department, where the purchase was made.
Unfortunately, we are not able to process warranty cases for products that were not purchased through Wiley X EMEA.

We understand how frustrating this can be, especially when you rely on your glasses for work, and we are more than happy to assist you further.
Please feel free to send us an email at info@wileyx.eu, and we will do our best to help you from there.

Kind regards,
Henriette
Wiley X EMEA

Rated 5 out of 5 stars

good service

October 12, 2025
Wiley X logo

Reply from Wiley X

Hi Robbe,

Thank you for your review and the 5 stars ⭐
It means a lot to us.
We are happy to hear that you had a positive experience with us 🤗

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

Recommended

Fast and Perfect

October 7, 2025
Wiley X logo

Reply from Wiley X

Dear Tony,

Thank you for the 5 stars ⭐🙏
Glad to hear that all was perfect.

Best regards

Henriette /Wiley X

Rated 5 out of 5 stars

Fast delivery and high quality

Very satisfied with the service – the order was confirmed quickly and the glasses delivered on time. The Wiley X Jackl model offers excellent protection and comfort, especially suitable for industrial environments. Quality meets expectations, and communication with the supplier was clear and professional. I recommend this manufacturer to anyone looking for reliable eye protection.

September 27, 2025
Wiley X logo

Reply from Wiley X

Dear Vidas,

Thank you very much for your review and the 5 stars ⭐

We are happy to hear that you had a positive experience with us 🤗 as well as fast delivery.
The JAKL model is a great choice – so I completely understand why you are happy with it.

Best regards,
Henriette / Wiley X

Rated 5 out of 5 stars

As active military user.

As always Wiley X offers excellent quality products while customer support and quick delivery is superb. Thank you Wiley X for support in my 10year military service.

September 17, 2025
Wiley X logo

Reply from Wiley X

Hi,

Thank you for your review and the stars ⭐🙏
It truly means a lot to us.
We’re so happy, to have been able to support you over the past 10 years and we look forward to continuing to assist you in the future 😊

Best regards

Henriette /Wiley X

Rated 5 out of 5 stars
Wiley X logo

Reply from Wiley X

Dear Dejan,

Thank you for your review and the 5 stars ⭐It means a lot to us.
We’re happy to hear that you had a positive experience with us 🤗

Best regards,
Henriette /Wiley X

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