Wilkie's Eyecare and Jewellers Reviews 

763
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... See more

Rated 5 out of 5 stars

The eye examination was exemplary: thorough, precise and conducted with great care. The dispensing team were equally impressive, combining real expertise in frame selection and fitting. All have a ge... See more

Rated 5 out of 5 stars

Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... See more

Rated 5 out of 5 stars

I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... See more

Company details

  1. Optician
  2. Contact Lenses Supplier
  3. Jewelry Store

Written by the company

Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(763)

210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not fault a single thing!

Could not fault a single thing about my experience. Everyone was friendly, genuinely concerned and very helpful. I will 100% recommend Wilkie and Rider to anyone.

April 2, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Caring Service

Was seen quickly after leaving work with an emergency concern about my eyesight, we seen quickly and taken care of in a nice environment, all staff helpful polite and booked me a follow up appointment for next week, thank you.

March 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful Wilkies 😆

All staff were very professional and really friendly. The eye test was thorough and everything was explained to me. I wasn’t rushed into choosing frames.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Experience was really great

Experience was really great. Optician really friendly made son feel at ease during appointment. Great sense of humour to help make experience more relaxed in a calm atmosphere
Reception staff really attentive also

March 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thank you for opportunity to review…

Thank you for the opportunity to review your service and practice experience. The service I received was welcoming cordial start to finish The practitioner in particular was understanding accommodating and overall highly professional in conducting examination and tests throughout

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

As always

As always, Valerie and Victoria are very knowledgeable and give 100% to their clients. I wouldn’t go anywhere else for eye care

March 11, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look