As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... See more
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See what reviewers are saying
The eye examination was exemplary: thorough, precise and conducted with great care. The dispensing team were equally impressive, combining real expertise in frame selection and fitting. All have a ge... See more
Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... See more
I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... See more
Company details
Written by the company
Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.
Contact info
3 college way, g82 1lq, dumbarton, United Kingdom
- 01389762112
- sianwilkie@wilkierider.co.uk
- wilkierider.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Could not fault a single thing!
Could not fault a single thing about my experience. Everyone was friendly, genuinely concerned and very helpful. I will 100% recommend Wilkie and Rider to anyone.
Prompt and professional service and…
Prompt and professional service and advice.
Concern about left eye
Seen at short notice and concern dealt with efficiently. Left eye examination ensured that there was nothing too serious to be concerned about
Top class optician
Very professional, personable and took time to listen
Friendly relaxing experience
As always a friendly, courteous welcome followed by a very relaxing professional service from optician.
Very helpful staff
Very helpful staff
Optometrist first class
Been using them for years
Recent visit to my optician at Wilkie’s Eyecare.
My optician, as always, was so professional & efficient.
The receptionist was very helpful in helping me to choose my spectacles.
Caring Service
Was seen quickly after leaving work with an emergency concern about my eyesight, we seen quickly and taken care of in a nice environment, all staff helpful polite and booked me a follow up appointment for next week, thank you.
The professionalism and kindness of the…
The professionalism and kindness of the staff whilst waiting and during my appointment made the time go very quickly. In and out in no time, with prescription and glasses on order. Kept it simple.
Pleasant
Pleasant, helpful and polite staff. Didn't try to push expensive products on us.
Excellent consultation.
Wonderful Wilkies 😆
All staff were very professional and really friendly. The eye test was thorough and everything was explained to me. I wasn’t rushed into choosing frames.
Experience was really great
Experience was really great. Optician really friendly made son feel at ease during appointment. Great sense of humour to help make experience more relaxed in a calm atmosphere
Reception staff really attentive also
Thank you for opportunity to review…
Thank you for the opportunity to review your service and practice experience. The service I received was welcoming cordial start to finish The practitioner in particular was understanding accommodating and overall highly professional in conducting examination and tests throughout
As always
As always, Valerie and Victoria are very knowledgeable and give 100% to their clients. I wouldn’t go anywhere else for eye care
Excellent Service.
You are always welcomed in to store as…
You are always welcomed in to store as soon as you open the door. My eye test went really well, loved how Jack was so friendly and talked me thru every step.
Very professional
Very professional, helpful and a nice environment created by staff
Efficient and friendly services and examination
No wait even though I was early. Friendly welcome to shop. Efficient eye examination and a good chat about ophthalmic services available locally
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