Willowbooks Reviews 85

Same as everyone else.... It's a scam, I should have checked here first but foolishly didn't. Hopefully my bank can get my money back. Don't buy from these people

I have fallen into the trap. Was so excited to see the Hogwarts Lego so cheap. Wish I’d read the reviews first. Spoke to bank and I have to wait for purge date? Which is 23/12/20. And then the bank will dispute it. So cross with myself

FRAUDULENT SITE _ DO NOT BUY
As others have said this site is fraudulent. You will not receive the goods. Email confirmation is from a bogus email address and shipment confirmation tracking link (that says its delivered) is to a fictional address in the US. Have reported to my bank.

This is a SCAM!!!
They disappear when you want to cancel your order and the customer info e-mail address is fake.
If you buy they will probably send an empty envelope to an American address.

Hope they will spend their scammed money on their mothers' funeral.

This is a scam. I never received a confirmation email and my card was charged by a random company. I've cancelled my card.

SCAM !!!! stupidly ordered a lego set off their website Plymouth-subaru but it says Toys Uk on website and then Kitchen Australia on my online banking !! AVOID
have reported them to police fraud and bank fraud department and also Action Fraud UK. Had secure padlock and British address but when order ' disappeared i tried their contact details and suddenly realise the phone number isn't recognised ! Feel bloody foolish as i'm usually so careful. Want to warn others out there.

Brought Barbie stuff. Looked really legitimate. Take money out of ur account goes into German accounts. Although based in Canada. Managed to locate there pinpoint. Don't buy!!! Contacting bank get money bk. fraud!!! Pay to have there site on Google search.

If I could give them no stars I would! Fraudulent websites along with numerous other ones on the web right now. All selling big brand toys at discount prices.
apricotpenguin
barvinolincoln
plymouth-subaru
They are using the same customer service email globalclienthelp
They have stolen and are using their victims contact details on the websites too. UK Victims are receiving tracking info from the USA. Report them to action fraud police, trading standards, google, gov.uk citizens advice and your bank. There is a post on hotukdeals listing lots more of these fraudulent websites.

Utter scam! I did receive emails showing my item had been dispatched but when I checked the tracking it was for an item that had been delivered to an address in America! Please do not buy from this site as they are just scamming people with what looks like legit emails of confirmation but sadly, you will be scammed as I have.

So pleased done research about this company too good to be true by there low prices for rare items, feel sad for people who have been scammed of this site disgusting people needs took off Google for start ,has no contact number what says it all then send a email get no reply and the price of items put me off straight away a lol campervan for £14 there £90 in proper shops AVOID PLEASE DONT EVEN spend anything even just small amounts to see it does arrive as no it wont there also under apricot penguin website address too same people and most probably more fancy doing that to people and at this time with people struggling with the pandemic making kids without for xmas needs reported asap !!!

SCAM - do not buy! Fortunately checked this site after using google satellite to look where the company address was located. It's a housing estate of some sort. Karma is a b*tch and I hope all for all the people they scam this Xmas..they get what's coming.

Thank you to everyone for posting here! I was suspicious of the prices being so low for the Harry Potter Lego sets and decided to Google the website to see if I could find out any more about them before placing an order. So glad I did now after reading everyones reviews!

Don't be fooled. Don't buy!!!!!!!!
Everyone should report to ACTION FRAUD UK.

Stupidly just bought Lego from them thinking it was a good Black Friday deal. All the signs point to it being fraud. Confirmation email was effectively from “bob at outlook” rather than an actual company address. Payment via Apple Pay went through but was linked to a personal mobile number. Technically they could still send the goods as advertised and promised and I will retract this review and replace with a rare positive review for them.

As soon as I completed the transaction, I felt suspicious, googled “willow books fraud”, saw these reviews and cancelled my card.

Very sophisticated fraud I’d say but the processing of my transaction looks nothing even close to a legitimate company.

Looked too good to be true with crazy prices on Lego. Glad I came here when I got suspicious about one Lego set in particular being just too heavily discounted.

Definitely a scam, received a confirmation email from a random email address which does not match the contact email address on the website. The email contained the same confirmation number i was given when I made payment. Cancel the card you paid with if you've paid for anything from this site!

This is a sophisticated cyber web scam. Everyone should report to ACTION FRAUD UK otherwise the website won't be taken down and there will be more victims. If you have put in your card details cancel the card and request a new one as these scammers sell your card data and address details online. Golden scam rule, if it looks to good to be true, it probably is.

Fake company! I bought Harry Potter lego sets for my children, wish I had read the reviews first but the website looked secure with the padlock symbol etc.... It is not! I have informed the bank and the government fraud department.

Hi i ordered black friday deals from this company & after reading these comments i am quite concerned. Ive read lots of the company is fake, its a scam, never recieved items bought, etc. However ive bought from them, ive had various updates from the delivery firm used (USPS) & comfirmation my items will be delivered mon 30th nov. Has anyone got to this stage with delivery company & then not got their items? Or is there anyone who actually has received their items? Thanks