Willowhair Reviews 

169
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Justin did an amazing job at colour correcting my hair and taking me from a warm brown to a gorgeous natural blonde. He was careful to explain it all to me but was very clear on what I needed to do in... See more

Rated 5 out of 5 stars

I have been using this salon for 2 years or so always happy with my hair, friendly nice down to earth staff, love my hairdresser Maria who does my cut and balayage. Would recommend this salon 👍

Rated 5 out of 5 stars

A welcoming reception and a comfortable spot to wait if early. Always able to discuss your hair with your stylist right at the start. Careful guidance to and from the wash basin to your seat. Alway... See more

Rated 5 out of 5 stars

I loved my treatment today with Natalie - extensions maintenance followed by wash and blow dry. I felt a real wow factor leaving the salon. Exceptional time with Natalie. Thank you

Company details

  1. Hairdresser
  2. Beauty Salon
  3. Hair Extension Technician
  4. Hair Product Store
  5. Hair Salon
  6. Home Hairdresser

Information provided by various external sources

Hair salon in Highgate, London specialising in hair extensions, colour services and technical styling


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(169)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Amazing colour correction, warm brown to natural blonde

Justin did an amazing job at colour correcting my hair and taking me from a warm brown to a gorgeous natural blonde. He was careful to explain it all to me but was very clear on what I needed to do in order to get to the colour I really wanted to be. Other very good salons had failed in the past. He took really good care of my hair too and gave me guidance on how I maintain between visits. I couldn’t be happier.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using this salon for 2…

I have been using this salon for 2 years or so always happy with my hair, friendly nice down to earth staff, love my hairdresser Maria who does my cut and balayage. Would recommend this salon 👍

June 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful first time at 'Willow Hair'

Wonderful first time at 'Willow Hair'. Stacey was an absolute delight, expertly guiding me through my various options. The final result was great. I Definitely will become a regular customer. I must mention, Agneiszka who was wonderful. Thanks 'Willow Hair'

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Always leaving pleased and relaxed

A welcoming reception and a comfortable spot to wait if early. Always able to discuss your hair with your stylist right at the start. Careful guidance to and from the wash basin to your seat.
Always a genuine conversation with my stylist.
Always leaving pleased with my hair.

June 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Another great experience at Willow

I have been going to Willow for years and am always very happy with my hair and the service. Stacey, who does my hair, is both a lovely person and a fab hairdresser who really thinks carefully about what works best for each customer.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely team!

Lovely team upon arrival and always get the best cut with Maria! She’s really lovely and really listens to what you are looking for

May 16, 2026
Unprompted review
Willowhair logo

Reply from Willowhair

Thankyou for leaving Maria & the salon a lovely review, pleased youre happy with you're hair!

Advertisement
Rated 5 out of 5 stars

Best haircut I’ve ever had

Maria cut my hair and I can honestly say I’ve never left a hairdressing appointment happier. The attention to detail, the skill, and just being a genuinely lovely human being. I will absolutely be coming back and I couldn’t recommend more. Thank you so much!

April 16, 2026
Unprompted review
Willowhair logo

Reply from Willowhair

Thanks Rhiann for leaving such a lovely review for Maria :)

Rated 5 out of 5 stars

Such a lovely salon

Such a lovely salon, my hair looked beautiful and so happy with it

April 4, 2026
Unprompted review
Willowhair logo

Reply from Willowhair

Thanks for leaving us a review Marie!

Advertisement
Rated 5 out of 5 stars

Simply fantastic

I’ve been a customer of WillowHair for years - they are a fabulous team and very professional. Natalie (my stylist) is the best I’ve ever encountered. Whether I’m in for a trim, colour or big transformation (went from very long hair to a bob) Natalie takes the time to listen to ensure I’m happy. I always leave feeling great and refreshed.

April 8, 2026
Unprompted review
Willowhair logo

Reply from Willowhair

Thanks Victoria for taking the time to share your experience with us & for leaving Natalie a lovely review :)

Rated 5 out of 5 stars

Great job from Maria in a lovely salon

Maria was really lovely and did my hair exactly how I wanted and I am so pleased with the result. Maria made me feel welcome and took great care to make my experience really great. The salon has a super warm and friendly atmosphere and I really enjoyed my time. Thank you so much

April 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look