When we struggled everywhere else to get a new deal, Willows Finance could not have worked harder to find us a new product and help us get back on track. Jamie and the team were superb from start to f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeff, Corrine, Jamie and the Team at Willow Finance are simply the best. They go out of their way to find lenders who are tailored to your requirements and are so quick and efficient, my paperwork was... See more
Company replied
Remortgaging made easy! So impressed thought I would be paying overly inflated interest rates because of a knock to my credit rating not long ago but no! It was secured for 5 years and very affordabl... See more
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I’m truly grateful for all of Jeff’s help in securing my second charge mortgage and consolidating my loans, especially considering my bad credit. The whole process took only five days, which was i... See more
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Company details
Written by the company
Willows Finance, established in 2008, has been a trusted name in the financial services industry for over a decade. Specialising in secured loans, mortgages, and bridging finance, we cater to clients varying needs and circumstances. At Willows Finance, we understand that securing financing can be a daunting task, especially for those with complex situations. That's why we pride ourselves on our ability to assist thousands of individuals with intricate mortgage or secured loan applications. Whether our clients have credit issues, complex income structures, or properties with non-standard construction, we have the expertise to find solutions that meet their needs. Unlike automated processes, all our cases are meticulously reviewed by a team of highly experienced underwriters. This ensures that each client receives personalised attention and tailored solutions that are suited to their unique circumstances. Our commitment to manual review allows us to understand the nuances of every case and provide informed decisions that best serve our client's interests. At Willows Finance, we offer loans ranging from £10,000 to £1,000,000 and beyond, providing flexibility to meet a wide range of financial requirements. Whether it's for home improvements, debt consolidation, property purchases, or other purposes, we have the resources and expertise to facilitate financing solutions that align with our clients' goals. Furthermore, we welcome referrals from other mortgage brokers who may be facing challenges in placing their clients. Our collaborative approach enables us to leverage our expertise and resources to assist clients who may have otherwise struggled to secure financing through traditional channels. lients
Contact info
1st Floor, Brocastle, Bridgend , CF35 5AS, Bridgend, United Kingdom
- 01656 766158
- Customerservice@willowsfinance.co.uk
- willowsfinance.co.uk
Fantastic experience
I had a fantastic experience with Willows Finance, and I can't recommend them highly enough. Jeff was incredibly professional, approachable, and knowledgeable throughout the entire process. He took the time to understand my financial needs and guided me through every step with clarity and confidence.
What stood out the most was Jeff’s transparency and dedication—there were no surprises, just solid advice and a smooth, stress-free experience. It's rare to find someone so committed to getting the best outcome for their clients.
If you're looking for trustworthy financial guidance, speak to Willows Finance. You’ll be in excellent hands.
July 8, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Martin - That's such a great review we are extremely grateful for your kind words- best wishes to you.
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Fantastic for me!
Willows finance were fantastic with me. From beginning to end communication was clear and quick. The loan they found me has great terms. Another thing I loved was 100% communication was over email and WhatsApp ! Thank you Corinne ! Also thanks to Jamie and Jeff !
July 4, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Lucy - Always appreciated when a customer leaves such a great review - many thanks indeed!!
Very efficient and willing to help
Very efficient and willing to help, Simon was fantastic, very happy 😃
July 1, 2025
Unprompted review
Reply from Willows Finance Ltd
I will pass your kind words on to simon - many thanks for taking the time to leave us a kind review
Top drawer
Top drawer. Jeff was brilliant throughout. Clear and concise. Helped with any hiccups and liaised seemlessly. A thoroughly professional process. Thank you.
July 1, 2025
Unprompted review
Reply from Willows Finance Ltd
Genuinely please we could help you George!
Excellent service
Excellent service. Can highly recommend. Got the best deal for us. Any questions were answered straight away. You can contact Willows any time knowing you will be answered.
Nice and friendly staff nothing is too much trouble.
July 1, 2025
Unprompted review
Reply from Willows Finance Ltd
Really appreciate the kind review - always great to read!
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Willows finance 5 ⭐
Willows were a great help sourcing a loan. All staff were patient and understanding of our circumstances, kept up to date throughout the whole process and going above and beyond when we experienced any difficulties. Thanks to all the team at Willows, especially Corinne and Jeff.
July 1, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you for taking the time to leave us a kind review Jen
The whole experience was fast and…
The whole experience was fast and efficient and nothing seemed to be too much. I'd definitely recommend Willows finance, and will definitely be using them again in the future.
June 25, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Mathew - We always appreciate it when a customer takes the time to leave us a very kind review - Glad we could help you!
Great
Great! Dealt with them twice now and both times with great results
June 24, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Jamie thank you for taking time to leave us a great review
Amazing service
Jeff was amazing, helped us get the best deal and product and guided us throughout the way keeping us informed. Having the what’s app messaging service is amazing. Thank you for the fantastic service.
June 19, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you very much for taking time to leave us some great feedback as always it is very much appreciated.
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Outstanding service
Outstanding service. Would recommend this company, they were clear on recommendations and kept me fully upto date with the whole process.
June 13, 2025
Unprompted review
Reply from Willows Finance Ltd
thank you very much for a fantastic review Tina
Corinne was fantastic from start to…
Corinne was fantastic from start to finish. She explained everything to me and what was my best options.
I would recommend Wiilow to friends and family if they require these kinds if services.
Corinne thanks again.
June 17, 2025
Unprompted review
Reply from Willows Finance Ltd
thank you Miss Glascott for a very kind review
2nd Change Mortgage
The process was completed smoothly and efficiently, with excellent communication throughout.
June 13, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Harry - Thank you for taking the time to leave us a very positive review always very much appreciated.
Brilliant company
Willow finance was amazing from start to finish, Marie and Jamie went above and beyond to help me out, the experience with them was hassle and stress free would highly recommend this company to anybody
June 6, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Neil really pleased to hear that glad we could help appreciate you taking the time to leave us a review !!
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Excellent service
Excellent service, communication was great and easy, no long phone calls. Would highly recommend.
June 4, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Debbie - Thank you for taking the time to leave us a kind review.
Marie and Jamie were very helpful
Marie and Jamie were very helpful, Marie sourced the mortgage and Jamie helped us during the course of completion. I would recommend willow finance with ease and helpfulness.
May 27, 2025
Unprompted review
Reply from Willows Finance Ltd
We truly appreciate your feedback. It’s wonderful to know that our team delivered the level of service you experienced.
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Very good communication was very…
Very good communication was very helpful all the way through would highly recommend
May 27, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Michelle Thanks for the kind words! We’ll be sure to share your feedback with the team.
Amazing service
I was recommended Willow by a friend and I am so grateful for her recommendation.
From start to finish the service has been outstanding. Marie sourced my mortgage, helping me through every step of the way with daily updates (weekends included). Once the mortgage was accepted I was joined by Jamie who again has been there step by step. The reassurance Jamie has given has been amazing ( I am a bit of a paincker). Overall all my experience has been wonderful, I would 100% recommend Willows Finance to anyone and I look forward to working with them again should I need any further finance
May 25, 2025
Unprompted review
Reply from Willows Finance Ltd
Thank you very much for your kind words and taking the time to leave us such a great review- very much appreciated.
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Really easy to deal with
I had an outstanding experience with Willow Finance from start to finish. They were incredibly responsive and proactive. I received regular updates at every stage of the process, so I was never left wondering what was happening.
Every question I had was answered promptly and clearly.
The entire process was completed in record time, far quicker than I expected.
May 22, 2025
Unprompted review
Reply from Willows Finance Ltd
Thanks Nick that is fantastic feedback and we are really pleased we could assist you - best wishes - Willows Team
Jamie and Simon were great
Jamie and Simon were great, no pressure no judgements got the details and gave the facts! Brilliant service exactly what we needed at this time
May 19, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Abby thank you for taking the time to leave us a lovely review- we are always extremely grateful. Many thanks
The team at Willows finance are…
The team at Willows finance are fantastic , great communication, mainly via watsapp which I found really helpful being able to communicate still on the days I was at work so couldn’t take a phone call. Nothing was too much trouble, I would highly recommend.
May 16, 2025
Unprompted review
Reply from Willows Finance Ltd
Hi Louise thank you for taking the time to leave us a very kind review - much appreciated.
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