Willy's Wheels LTD Reviews 117

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Wilker has kindly serviced my bike to a high standard several times. This has included everything from a total rebuild, fitting lots of new parts, through to more routine minor servicing. I'm alwa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service with two bikes being serviced at short notice. Bikes look & feel as good as new. Wilker took a look at an issue on another bike & managed to diagnose & find an affordable replacement... See more

Company replied

Rated 5 out of 5 stars

Willy's Wheels serviced the single speed I'd owned for years. I've had it serviced elsewhere numerous times and when finished it felt like a new bike, significantly better than any service done on it... See more

Company replied

Rated 5 out of 5 stars

Wilker is a top-class bike mechanic and provides a highly professional service right to your doorstep. He gave my bike a full tune-up and its riding like new. He's experienced with all makes, models,... See more

Company replied

Company details

  1. Bicycle Repair Shop

Written by the company

Our aim here at Willy’s Wheels is to encourage and assist people in embracing life in the saddle. We all know the benefits of cycling, both physical and financial, but in these turbulent times, there is even more reason to choose the bike over tube! We aim to get you back on the pedals in a safe, honest and cost-effective way. Avoid the queues at the big bike franchises and pick up the phone to Willys Wheels!


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Wilker is the best

Wilker is the best! Always happy to help with no problem being too big or small. Every time I use Willy's Wheels (which has now be 3x) I'm happy with the result. I highly recommend giving Wilker a call whenever you need a service or a bike problem solving. Thanks for the great work.

July 28, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Josiah,
We really appreciate you leaving a review and taking the time to write it, always happy to help you again
:)

Genevieve

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Rated 5 out of 5 stars

A true star…

Recently had a full service on one bike, and a standard service on another one performed. Wilker was a pleasure to deal with, and provided an excellent service in every way, leaving my 1980s Colnago riding like new. All at a great price too! A true star!!

July 28, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Casper,
We are much obliged by your review thank you. We like to see happy riders on the road so happy to help
:)

Genevieve

Rated 5 out of 5 stars

A brilliant service

A brilliant service, reasonably priced and super convenient. Willy went out of his way to get my bike sorted in time for a long bike ride. Would definitely recommend!

July 27, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello Faith,
Really appreciate you leaving a review, always need a good bike for a long ride
:)

Genevieve

Rated 5 out of 5 stars

I booked in my bike with Wilker because…

I booked in my bike with Wilker because I was having some problems with my gears, and everything needed a once over. He booked me in within a few days and cycled all the way to my house in a heatwave loaded up with his equipment and a smile on his face. He did an amazing job giving my bike a full service and sorting out the gear issues. I would highly recommend Wilker for any of your bike related needs.

July 23, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Eileanoir,
Thank you for taking the time to leave a review we really appreciate it, very happy to hear your pleased
:)

Genevieve

Rated 5 out of 5 stars

High quality, straightforward bike repairs

I can’t recommend Willy’s Wheels enough and use him for everything on my bike.

Wilker has serviced my bike and more recently fixed an issue with the brakes - both times he’s done a perfect job. He takes so much trouble to make sure things are done correctly - you can tell he really cares and wants everyone to have a great set-up. Prices are really reasonable too and he is very upfront about costs of parts etc.

July 23, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello Bea,
We are much obliged by your review thank you,
The quality of your bike counts for the quality of your ride, and we love to see happy riders
:)

Genevieve

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Rated 5 out of 5 stars

Fantastic service

The three questions I asked myself when I was recommend to use Willy's wheels was, will he do a good job, can I trust this person to come to my house, & will I be charged a fair price. I can report the answers are a resounding "yes". So pleased were we with the first bike repair, that he ended up returning to service our 2 other bikes.

July 20, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Karen
We really appreciate you taking the time to leave a review, we are very pleased to hear you have trust in us
:)

Genevieve

Rated 5 out of 5 stars

Great service and really good value

Great service and really good value. My bike was broken and not working before my service and I rode away happy. Really convenient and super friendly service:) would recommend and definitely come back to Willy’s Wheels!

July 20, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Charlotte,
We really appreciate you leaving a review, very pleased to hear your happy
:)

Genevieve

Rated 5 out of 5 stars

Fantastic service with two bikes being…

Fantastic service with two bikes being serviced at short notice. Bikes look & feel as good as new. Wilker took a look at an issue on another bike & managed to diagnose & find an affordable replacement wheel to fit once delivered. I'll be recommending to all of my friends. Thanks again!

July 16, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Anna,
Thank you for leaving a review we are much obliged, glad your happy always here to help if you need any further help in the future
:)

Genevieve

Rated 5 out of 5 stars

Couldn’t be happier *****

I couldn’t recommend enough Willy’s Wheels enough. I was referred by a friend and thankfully was able to be squeezed in last minute. The service was great, really efficient and professional. My bike hasn’t looked this good since the day it left the shop! Thanks again! :)

July 15, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello,
We are pleased to read your kind review, we’re also pleased you hear you’re happy with our service. We are happy to help again if you need it!
:)

Genevieve

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Rated 5 out of 5 stars

Would highly recommend Wilker

Would highly recommend Wilker. Lovely guy, so convenient and easy. He did a great job, answered all my (silly) questions and even helped me with my kids bike without charging. Will definitely be using again in the future. Thanks.

July 15, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Emma,
We really appreciate you leaving a review, no question is a silly question! We always love to see happy riders
:)

Genevieve

Rated 5 out of 5 stars

Willy’s Wheels - absolutely brilliant!

Willy’s Wheels is absolutely brilliant! Convenient, competitively priced and a high standard of service - what more could you want.
Wilker is extremely skilled and a really nice guy.
Thanks for getting my bike back on the road!

July 12, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hi Michelle,
Thank you so much for leaving a kind review, we really appreciate it. We’re really happy that you’re pleased with our services and we are always here if you need anymore help!
:)

Genevieve

Rated 5 out of 5 stars

What a brilliant experience

What a brilliant experience. Willy came out and did an amazing job. It's so apparent that he's just a great guy that genuinely just wants to see people being happy on their bikes. I highly recommend him and will be referring him to everyone I know.

July 3, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hello Ryan,
Thank you for leaving a really nice review we really appreciate it.Yes, we aim to make our customers happy with their bikes and enjoy riding
:)

Genevieve

Rated 5 out of 5 stars

Willy’d Wheels highly recommended!

I highly recommend Willy’s wheels for bike servicing and repairs. Wilker is superb and what he does and is very efficient with his timings and meeting customer satisfaction with professionalism. He is very honest and advises on what needs doing on your bike. He travels to you and gets the job done at your place in a matter a few hours. My bike definitely feels like a new bike after my full service! Great work Wilker!

June 15, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey Munue,
Thank your for writing a review. We always want to give our customers the best experience riding their bikes without any faults, if you ever need any more help just give us a shout!
:)

Genevieve

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Rated 5 out of 5 stars

Fantastic service and super friendly…

Fantastic service and super friendly guy. Fixed my wreck of a bike up quickly and made her much smoother to ride. Very efficient. I was quite confused about bike parts too and he sourced them all for me at such reasonable prices too. Goes above and beyond and the best at home service.

June 11, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey A Thompson
Thank you for writing a review, we’re pleased to hear you’ve enjoyed our services and if you need any more help with anything just give us a shout!
:)

Genevieve

Rated 5 out of 5 stars

Great mechanic, efficient, convenient and reasonable prices

Wilker is a great bike mechanic. After glowing reviews from a friend I decided to contact him when my bike needed servicing. He serviced my bike and fitted some new parts I had requested. Extremely efficient, convenient travelling to my flat, and at a very reasonable price! A great way to avoid having to plan around dropping and picking up my bike from a different location.

June 10, 2021
Unprompted review
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Reply from Willy's Wheels LTD

Hey Laura
Thank you for taking the time to leave a review, we always like to see people riding their bikes and having fun so if you ever need any help in the future with your bike just get into contact with us
:)

Genevieve

Rated 5 out of 5 stars

Willys Wheels to the rescue....

Was recommended to contact Willys Wheels after a poor experience with Cycles UK Watford. I would highly recommend this friendly mobile service. Reliable, efficient, honest with great communication. 4 bikes serviced & repaired to a professionally high standard in one day. Bike are back to good working order. Very happy customer. Will use again.

May 26, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hey matt,
Thank you you so much for taking time to write a review we really appreciate it, pleased to hear you’re happy with our services if you need anymore help just get into contact with us
:)

Genevieve

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Rated 5 out of 5 stars

Excellent mechanic!

Wilker serviced my bike at the beginning of the year, replacing a completely worn chain, cassette and headset bearings. He works diligently, with excellent attention to detail and has treated my bike as if it were his own, picking up issues that I hadn't noticed. Since then, Wilker has become my go-to mechanic. He's been more than happy to answer my questions and check over issues that have popped up with my bike over the remainder of the winter and spring. Thank you Wilker! You're the best 😄

May 18, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Laura
Thank you so much for leaving a review, we try to make sure every customer is treated equally and fairly as if their bikes were our own
:)

Genevieve

Rated 5 out of 5 stars

He goes that extra mile

After a service from a local bike shop, I had brake issues. None of the other local shops would touch it and Wilker came over. It was a hellish job and he ended up coming back twice just to make sure everything was working.
What a great bloke and I really felt that he cared about the outcome for me and my bike.
I really couldn't recommend him highly enough.

May 18, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hi Bruce
Thank you for leaving a review, we’re happy to hear that you’re pleased with our services
:)

Genevieve

Rated 5 out of 5 stars

Excellent Service

Wilker serviced my road bike during the pandemic. Showed up to my flat, did a full service including disassembly and reassembly and checked back in person after 4 weeks to make sure everything was running smooth. My bike feels great and runs like a charm. Highly recommend. Having him back so he can pack it away in my bike box for my journey to the states. Super responsive via chat and able to do even the smallest item for your bike! Get in touch with Wilker!

May 18, 2021
Unprompted review
Willy's Wheels LTD logo

Reply from Willy's Wheels LTD

Hello Christa
Thank you so much for taking the time to write a a review, we like to see more happy riders on the road so we’re here to help again if you need it just give a shout
:)

Genevieve

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