Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do,... See more
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Review summary
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Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I... See more
Company replied
We have 4 different breeds and all have loved this food and we have tryed most flavours and no up set tummy's or not wanting to eat it It took me a bit to get used to the look as it looks the same as... See more
Company replied
Love this food for my dogs - they love the kibble + fresh food - they are glowing with health and a shiny coat. Stools are firm and well formed and most importantly you have recently changed delivery... See more
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Company details
About Wilsons Pet Food
Written by the company
🧑🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door
✨ Award winning and expertly designed
📦 Right to your door
Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.
96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.
Wilsons meals help support digestion for healthy tummies and award-winning poops.
Delicious food your dog will love
Written by the company
- Try Fresh and Cold Pressed Dog Food today
- Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.
Quick and easy dog food deliveries
Save 10% when you subscribe
Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.
Contact info
Wilsons Pet Food, Littlemill Rd, Drongan, KA6 7BP, Ayr, United Kingdom
- 01250 798 298
- info@wilsonspetfood.co.uk
- wilsonspetfood.co.uk
Get Wilsons Pet Food's Best Deals
4.7
Excellent
723 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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My dog loves them and I can see from his reaction that he likes them too.
Very high quality granules
The price-quality ratio is great.
July 6, 2026
Reply from Wilsons Pet Food
This is such a lovely review. Thank you!
Wilsons customer service is brilliant…
Wilsons customer service is brilliant and delivery is very quick, I bought the deal of three bags of dog food as it worked out a lot cheaper but I'm not sure my dogs will stay on the food as I expected the usual shaped kibble but it is pellets and they they make suck a mess on the floor whilst eating so early days for me on the product
July 4, 2026
Reply from Wilsons Pet Food
Thank you for leaving a positive review for us! Our pellets might be different to what you and your dogs are used to, but they are certainly full of amazing ingredients to keep your dogs happy and healthy!
Great customer service
I had a bag where some of the cold pressed pellets had turned to dust. Customer care kindly sent me a complimentary bag and investigated the issue.
July 8, 2026
Reply from Wilsons Pet Food
Thank you for your kind words! We are always here to help where we can.
Love them
Great company, the products are brilliant and my dog absolutely loves them.
Website and subscription service are so user friendly, makes amending your subscription so easy, the flexibility to have different re-order dates on different products is amazingly helpful
June 22, 2026
Reply from Wilsons Pet Food
This is so great to hear. Thank you ever so much for taking the time to leave us such a nice review!
I needed my delivery earlier than…
I needed my delivery earlier than expected which was no problem at all.
Thanks Wilsons 👍
July 6, 2026
Reply from Wilsons Pet Food
This is so nice to read. Thank you so much for your positive review!
The app that the company used was…
The app that the company used was changed which led to my order being somehow missed ( a technical glitch ) this was very promptly sorted and my order despacged and delivered the next day, along with a follow up call just to check everything was ok. Have been using Wilsons for a few years now and cannot fault their products, price, or customer service.
July 6, 2026
Reply from Wilsons Pet Food
Thank you so much for taking the time to leave such a great review!We are happy we were able to help and you know where we are if you need anything at all.
Happy dog means happy life!
My dog - now five years old, with a high level of energy, intelligence and sensitivity, is a chocolate Labrador accompanied by, I should add, the usual Labrador level of greed. Without a doubt, she could eat for England, and after having tried various varieties of kibble, the outright winner is cold-pressed food and the most speedily wolfed down, is Wilsons. She absolutely adores Wilson's cold-pressed, with her favourite flavour being Venison and Trout. She thrives on it. We have received many compliments on her healthy coat, energy and general happiness and are often asked what we feed her on. Happily, too, the Customer Service team at Wilsons are second to none. Always understanding with speed and efficiency matching attention to detail, whenever help or advice is needed, there is never a delay or anything other than a positive response. For us, a happy dog means a happy life. On this front at least - we are very happy.
July 13, 2026
Unprompted review
Reply from Wilsons Pet Food
Thank you so much for your wonderful review. It truly means the world to us!
It sounds like your Labrador has quite the appetite, so we're delighted to hear that Wilson's Cold Pressed has become her favourite, especially the Venison & Trout recipe. Knowing she's thriving, full of energy, and receiving compliments on her healthy coat is exactly what we love to hear.
We're also incredibly grateful for your kind words about our Customer Care team. Providing the best possible support to both our customers and their dogs is something we take great pride in.
Thank you again for choosing Wilson's and for recommending us to others. Wishing you and your lovely girl many more happy, healthy mealtimes together!
Lovely food
Lovely food - great ingredients. Good choice of flavours of the cold-pressed. The subscription activation is a pain as I only want to order one-off occasionally for a small dog, and trying to cancel when caught out is not straightforward, but their customer service was friendly and efficient in correcting & refunding
July 10, 2026
Unprompted review
Reply from Wilsons Pet Food
Thank you for taking the time ot leave us a review! It really helps us improve our systems and service to our customers and hopefully there are no problems for you in the future.
Very helpful when I had a question
Very helpful when I had a question. The food is great and comes well packed. Thank you
July 4, 2026
Reply from Wilsons Pet Food
Thank you for your kind words, we really appreciate it!
Reply from Wilsons Pet Food
We're delighted to hear yoru dog is so happy! Thank you.
So good I could almost eat it myself
Excellent food with such great ingredients I could almost eat it myself! Have used the cold pressed food since a puppy and dog doing very well on it. Supporting my local pet shop and buy it all there. Great that it can also be soaked before eating. Queries with company answered very efficiently and quickly. Top quality.
July 11, 2026
Unprompted review
Reply from Wilsons Pet Food
Thank you so much for your fantastic review!
We're delighted to hear your dog has been thriving on our Cold Pressed food since puppyhood. It's also wonderful to know you're supporting your local pet shop, and we're pleased you've found our customer service helpful whenever you've needed us.
Reply from Wilsons Pet Food
Fantastic review, thank you so much!
Wilsons fresh dog food
Fresh food full of 100% goodness. No preparation needed. My dog loves it.
June 29, 2026
Reply from Wilsons Pet Food
This is amazing to hear, thank you for taking the time to leave us such a kind review!
My dog loves the food (chicken)
My dog loves the food (chicken)
His stomach seems to have settled down considerably.!!
June 30, 2026
Reply from Wilsons Pet Food
Thank you so much for taking the time to let us know that your lovely dog is getting on so well with our Cold Pressed Chicken! It is great to hear that his stomach has settled since starting our food.
Using the pellet food salmon atm
Using the pellet food salmon atm - I got it for a change for him being a Bulldog he can’t have chicken but he seems good on it but enjoys the Venison and trout more x
June 24, 2026
Reply from Wilsons Pet Food
This is great to hear, thank you for letting us know that your lovely bulldog is loving and getting on great with our Cold Pressed!
What a great company
Very prompt service and excellent customer service too!
I use Wilson’s Salmon oil and find it to be of excellent quality and my dog’s coat is shiny and soft…. He also loves the taste!!
July 9, 2026
Unprompted review
Reply from Wilsons Pet Food
Thank you very much for your kind words about our Customer Service. We will pass this on to the team! It is great to hear that our Salmon Oil is going down well and making a difference! Thank you for taking the time to leave us a review.
A quality product with reliable delivery
Our dog has had Wilson's from the beginning with the breeder, and he's loved it ever since. Product quality is superb and delivery is reliable. I love the concept of the manufacturing method, and our dog is very healthy and maintains a good weight as a result of the balanced feed.
July 1, 2026
Reply from Wilsons Pet Food
Thank you so much for such a lovely review! We are really happy to hear that your lovely dog has been enjoying our food since he was a pup! We are delighted that you rate our service and product so highly, and we hope to continue to feed your lovely dog for a long time to come!
Part of my order was delivered with…
Part of my order was delivered with incorrect choice, this was amended and
Full replacement was delivered within a couple days.
July 1, 2026
Reply from Wilsons Pet Food
Thank you for taking the time to leave us a review. We are really happy to hear that we resolved your issue really quickly and to your satisfaction! Please don't hesitate to contact our lovely Customer Service team if you ever need anything or have any questions!
Awful
I have been a customer for a considerable time and something is going very wrong at their end. Using a delivery company that is beyond useless and tells me my food has been delivered when it was certainly not delivered. No prompt answer to emails and you can never speak with someone on the phone, your leave a message request a call back that does not happen. Extremely disappointed with the service I am receiving.
July 8, 2026
Unprompted review
Reply from Wilsons Pet Food
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback.
We completely understand and share how frustrating and disappointing it is when a delivery doesn't arrive as expected, and we sincerely apologise for the inconvenience caused by the courier.
To provide a little more context, we received your first email at 4:09pm, and our automatic acknowledgement was sent immediately. This confirmed our usual email response time of 24–48 hours (or slightly longer during busy periods) and included our telephone opening hours of 9am–4pm, Monday to Friday.
We also received your voicemail after our phone lines had closed for the day, followed by a second email less than two hours after your initial enquiry requesting a refund rather than a replacement. Unfortunately, your review was posted before we had the opportunity to respond to your enquiry in line with our published customer service times.
Our customer service team has since responded to your enquiry and addressed the options available to resolve the matter. We always aim to resolve issues as quickly as possible and would have welcomed the opportunity to assist before the review was posted.
While the delivery issue was outside our direct control, we take feedback about our courier partners seriously and continually review their performance to help improve our service.
We're genuinely sorry that your experience did not meet your expectations. If there's anything further we can do to help, our customer service team remains on hand and will be happy to assist.
My Jack Russell Tucker really likes it
My Jack Russell Tucker really likes it, hes on the wet and the cold pressed.along with the salmon oil.
June 27, 2026
Reply from Wilsons Pet Food
Thank you so much for taking the time to let us know that Tucker is loving our Cold Pressed and Fresh mixed together! The Salmon Oil is a great addition to our food!
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