Wimbledon Cufflink Company Reviews 106

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I seen an advert on Instagram for the cuff links. I’m usually quite sceptical about ordering from these adverts, but the site seemed to have some good reviews. I ordered four sets of cuff links with n... See more

Rated 4 out of 5 stars

First the not so good. Parcel arrived, bag ripped in half, box squashed, wrong cufflinks inside! However, following several phone calls, social media posts etc, I am happy to report that WCC have r... See more

Rated 5 out of 5 stars

The cufflinks I ordered ("English leopards"; blue with gold border) are impeccably made, of high quality and they look very nice. Very fast delivery! Absolutely fantastic that I got 2 pairs of cufflin... See more

Rated 5 out of 5 stars

What excellent customer service! I ordered a pair of shamrock cufflinks at short notice as a gift for St Patrick’s Day. I made a call to ask whether I had a reasonable hope of the cufflinks arriving o... See more

Company details

  1. Jewelry Designer
  2. Fashion Accessories Store

Written by the company

What you wear on your sleeve matters. This is the philosophy of the innovative Wimbledon Cufflink Company. It is the details that make the difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

106 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ordered 3 pair of cufflinks

Ordered 3 pair of cufflinks. One set was damaged and they replaced quickly. Love them and give cufflinks as gifts. Ordered multiple times without issue. Definitely a great company to deal with

September 21, 2024
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Rated 1 out of 5 stars

This company cancelled my order out of…

This company cancelled my order out of the blue after it had been placed for 3 days. I emailed for an explanation and heard nothing back. What kind of business model is this?!

February 6, 2024
Wimbledon Cufflink Company logo

Reply from Wimbledon Cufflink Company

Dear Loren

We sincerely apologize for the inconvenience you experienced with your recent order. Unfortunately, the item you selected was unexpectedly out of stock, leading to the cancellation after three days.

We understand the frustration this may have caused and regret any oversight in not promptly communicating this to you. Our team is actively addressing the issue to ensure better communication in the future.

As a gesture of goodwill, we would like to offer you [alternative solutions/discount] for your next purchase. Please feel free to reach out if you have any further concerns or if there's anything else we can assist you with.

Thank you for your understanding.

Best regards,

Chris

Wimbledon Cufflink Company

Rated 1 out of 5 stars

NO confirmation order received and I…

NO confirmation order received and I received nothing jet

December 17, 2023
Wimbledon Cufflink Company logo

Reply from Wimbledon Cufflink Company

Dear Eugenio,

We apologize for any confusion regarding your order confirmation. It appears that your order was successfully delivered to the provided address in Italy on 22-01-2024.

If you have any further concerns or if there's anything specific you'd like to address, please let us know, and we'll be happy to assist you.

Thank you for your understanding.

Best regards,

Chris

Wimbledon Cufflink Company

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Rated 5 out of 5 stars

Saved me.

I was replacing a cufflink that I lost. It was a present from my daughter from her trip to Wales. Your company came through for me with the exact cufflink. Your prompt service was excellent!

September 10, 2023
Rated 4 out of 5 stars

Looked great at the wedding

These were bought as the grooms request for his wedding. First thing to say is they look fantastic and we’re well received. They also arrived quickly. Why only 4 stars, we’ll they really are expensive for patterned cufflinks

June 19, 2023
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Rated 2 out of 5 stars

Update

This company needs to be very careful with its product descriptions. Purchased items described on their website as being silver. Just ‘silver’ not silver plated. I feel this was very misleading and asked for compensation for the obvious error and inconvenience. Received nothing. I can now add that to be fair the company have now conceded compensation and dealt with the complaint appropriately.

February 5, 2023
Wimbledon Cufflink Company logo

Reply from Wimbledon Cufflink Company

Hi Ian,

Thank you for taking the time to leave your feedback about your experience with the Wimbledon Cufflink Company. We take all feedback seriously and appreciate the opportunity to address your concerns.

We apologize for any confusion that may have arisen regarding the description of the product you purchased. It is our policy to provide accurate and detailed information about our products, and we are sorry if we fell short of your expectations in this case.

We are glad to hear that we were able to resolve your issue and provide appropriate compensation for any inconvenience caused. We strive to provide excellent customer service and are committed to ensuring that our customers are completely satisfied with their purchases.

Thank you for bringing this matter to our attention. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
The Wimbledon Cufflink Company

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