Wimdu Reviews 1,647

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We rent an apartment in Antalya Turkey in March 2016 for 3 weeks in June and july. We paid $1700 and one week before our departure Wimdu sent an email stating that your contract has been canceled and... See more

Rated 1 out of 5 stars

Family agreed our holliday 2015. Booked, paid, our flat, flieght and traoin. In may we where contacted by the owner - NOT Wimdu, that that was not on anymore. Wimdy helped aftaer many... See more

Rated 1 out of 5 stars

Worst company that I dedt with. They do not care about client. Also do not scrutinize accomodation We book in unsafr, dangerious area. No refund. Got to place, drunk people under the influance,... See more

Rated 1 out of 5 stars

Don't use wimdu. There will be no customer service Rep to answer to call. I had hard time to contact their host after so many tries in two weeks. I was afraid of hoax apartment. I cancelled the re... See more

Company details

  1. Travel & Vacation

About Wimdu

Information provided by various external sources

BEST CITY APARTMENT DEALS

More than 350,000 apartments and holiday homes worldwide

Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

I will continue

I stoped using Airbnb the moment that they started asking, beforehand, for personal data that I do not see as a reasonable request. Then I read, on the internet, about Wimdu and I tried. I am very happy with the results. We have booked 3 apartments and all corresponded to what we expected. There have been no problems, so I cannot judge how Wimdu will perform under stress, therefore the title; I will continue.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

I trust Wimdu

I booked an apartment at Wimdu, everything was just like it was supposed to be, the support after all was great, in addition we got some discount for the next reservation which was nice... A perfect solution for holiday seekers.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

In Wimdu we trust

I booked apartament for several times through Wimdu and until now it proved to be na excellent choice. It's a safe site with valuable options.

August 18, 2015
Unprompted review
Rated 4 out of 5 stars

Good and cheap

The owner of the apartment wasn't there, so spent around 15 minutes for someone to show up with the key.
The apartment is good and same as the pictures displayed on the website.

August 18, 2015
Unprompted review
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Rated 5 out of 5 stars

Simply put, the best!

My Wimdu experience was simple and of the finest quality from beginning to end. This was also the first time I had used an online service company such as Wimdu. I had many questions and concerns which were all addressed satisfactorily. Finally, staying in the property was, naturally, the most important part, and was fantastic! Easy, comfy, just perfect.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

Easy stay

We booked a big house in Greece and it worked perfectly. No hazzle. We got the house and location we expected. Payment worked fine. The cancellation policies may be presented a bit clearer than just strict etc.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

Apartment in Lishuiqiao, Beijing

I greatly enjoyed my stay in Mr Bond's apartment in Lishuiqiao. It is clean and comfortable and has a calm, relaxing atmosphere. It is situated in a nice, apartment complex, close to a subway station and also a short walk from a shopping mall with some lovely shops including Carrefour and some nice cafes and restaurants. Mr Bond is a lovely, kind gentleman and he was extremely helpful to me. He even offered to post some of my clothes onto Yongchuan, where I live, as my suitcase was too heavy for Air China. I am very grateful to him. I highly recommend Mr Bond and this apartment.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

It was our first time with WIMDU it was an authentic experience.
Thank you very much

August 18, 2015
Unprompted review
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Rated 5 out of 5 stars

Great service - Great stay

From a big selection of apartments I found a great one. Had a great stay. Made a mistake with a voucher and customer support helped me so I was very happy with everything.

August 18, 2015
Unprompted review
Rated 1 out of 5 stars

Unwilling to take any responsibility for fraudulent host

I am still trying to get to the bottom of a fraudulent host we made a booking with on the Wimdu website. We have asked Wimdu to provide us with information on our booking, they have refused, so we have had to report them to the BDFI in Germany for breaching the Data Protection Directive. We have asked for contact details of the Managing Directors as we seem to be having no help from the customer service staff; they are washing their hands of the whole incident. Again, they are refusing to provide us with the information. The only way you can contact anyone is via email, and they seem to send the bog standard report of "sorry we can't help you". Well I'm sorry, that's just not acceptable. They should be wanting to get to the bottom of this incident as much as we want to. I cannot advise people enough to avoid using this company!!! They just don't care.

August 7, 2015
Unprompted review
Rated 5 out of 5 stars

Very good service.

I have booked an accomodation with Wimdu twice. One worked very well. The other one had to be cancelled by the owner, but Wimdu staff immediately contacted us and tried to find a solution. Great service.

July 29, 2015
Unprompted review
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Rated 3 out of 5 stars

My Wimdu experience

I booked twice through Wimdu. I was happy with the apartments I found there, and with the low commission compared to airbnb. Wimdu also sends me from time to time a coupon which can be used while booking. In one occasion I was able to take advantage of the coupon but this is not always the case for two reasons. One is that for some apartments there was no option to enter the coupon (for an unknown reason). The second is more suspicious: entering the same deal exactly, once from my own account where I was entitled to enter my coupon to get say a $10 discount and once from my wife's account who was not entitled for a discount, revealed two different offers, where mine was around $10 more expensive (before using the coupon). I wasn't able to get an answer from Wimdu regarding these two problems because the customer support of Wimdu doesn't allow one to enter open questions. So Wimdu still has what to improve, but overall I was happy with it and will probably use it again.

July 24, 2015
Unprompted review
Rated 5 out of 5 stars

Easy, quick and good

As I was looking for an accomodation in Krete/Greece, I found Wimdu.
The homepage was clear and easy to book. We could get in touch with the hosts so they could help us with some advices before we arrived. We were satisfied with the accomodation and satisfied Wimdu's procedure.
Judit from Hungary

July 21, 2015
Unprompted review
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Rated 3 out of 5 stars

Chance of finding satisfactory lodging from wimdu 50-50 only

After 4 bookings through Wimdu, I put the odds at 50-50 finding something satisfactory. Wimdu provides numerous choices of accommodations, and make the owners provide a lot of details. However, some owners managed to avoid disclosing features and may affect their rental, and by the time we discovered those, it is often too late.Real examples: Sewer gas odor all over the unit from bathroom drains; not every room has air conditioning, previous tenants smoke in the unjt, not enough hot water for long shower. "Quiet" streets only if one does not open windows. . On totally different subject, after confirmed reservations, Wimdu does not respond to our emails promptly.

July 21, 2015
Unprompted review
Rated 4 out of 5 stars

Wroclaw

The location was amazing. Close to the main square but also nice and quiet at night. The apartment was nice but it wasn't cleaned properly and there was a lot of dog hair on the floor and couch.

July 18, 2015
Unprompted review

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